Full time hours Monday to Friday
Well established company based in the heart of York City Centre with onsite parking.
You will be responsible for the processes the IT department use to deliver the user desktop and mobile device experience. You will work closely with both the rest of the IT team to ensure that efficient and clearly documented processes are used consistently across the business. You will have responsibility delegated to you for some key aspects of the administration of the systems such as, but not limited to, user account creation, printing configurations and security, network configuration and filtering, using SCCM/DR for Desktop imaging management and updates, telephony and supporting infrastructures.
The post holder will spend dedicated time each week, subject to business needs, on learning and keeping up to date with IT system and application management to enable them to cover for the absence of an IT manager and have input to technical changes being considered for the business. You will provide second-line support to the deployment and configuration of user devices to ensure they have the services and configurations to Systems Administrator.
·To provide full support to all employees with all IT & related queries.
·To install, configure, and update all hardware and software as required
·To work with IT managers and IT Technician's to ensure change is tested and managed for users
·To administer the IT and Telephone networks as well as the key systems and applications.
·To provide short term cover for in the absence of the IT Operations Manager.
·To provide out of hours support for events when required
·To adhere to reasonable timescale-based requests when they are made
·To maintain satisfactory standards of safety and security in relation to IT equipment.
·To undertake any other relevant duties as may be reasonably requested by IT Managers
·Previous experience within an IT Technician role.
·Understanding of systems diagnostics
·Experience of a wide range of hardware, systems and applications
·Microsoft Windows desktop and Server
This vacancy is advertised on behalf of gap personnel group (Quattro Recruitment Ltd & Quattro Healthcare Ltd) who operate as an Employment Business. gap personnel group is an Equal Opportunities Employer.
The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
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