Hawk 3 Talent Solutions are acting as an employment agency on behalf of it's client.
Part time/Full time
Salary: £12,000 or full time £24,000
Hours: Monday to Friday 8:30am - 5:30pm
Answer incoming phones calls and deal with relevant queries from customers and external sales team
Processing of orders, credit notes and dispatches on Sage 200 software
Support external sales team on administrative tasks
Liaise with warehouse staff and ensure special instructions are clearly communicated where required.
Set up new customers correctly on Sage 200 and ensure correct paperwork received and save to customer files.
Manage allocation of stock, to ensure customer delivery SLAs are met to maintain very high customer service levels.
Liaise with office production team to maintain stock levels for customer orders.
Manage internal price lists and promotions on Sage to ensure accuracy of invoicing.
Liaise with external transport companies to ensure customer SLAs are met.
Process non-conformance and customer complaints on CRM software and liaise with Quality Control department and Business Support Manager to get quick resolution of issues.
Obtain quotes and manage costs and bookings for export shipments.
- English Speaking, good numerical skills
Ability to use Microsoft office
Experience of working in a fast moving and busy office
Knowledge of Sage 200 or a similar system would be useful but not essential
Closing date is 28th May 2021
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.