Gap professional are operating as an employment agency on behalf of its client who are looking for an administrator to join their insurance department.
Job Type: Permanent
Hours of work: Monday - Fridays 9am- 5pm
This is an office junior role working within the team to assist on office administration which may include work within renewals and new business. You will provide administration support to all staff individuals in the office as required and support the departments organisation and efficiency which will include office scanning, post and franking.
- Adhere to the company processes
- Deliver your individual PDP
- Achieve own and team objectives
- Comply with legal, regularity and industry codes of practice.
- Demonstrate strong customer focus, and excellent customer service skills
- Respond promptly to customer needs and take responsibility for customer concerns
- Assist office with Adjustments
- Assist office with Cancellations
- Collect any outstanding premiums generated as a result of sales and make sure these premiums are prepared on the SSP system correctly to enable the accounts dept to pay the insurers.
- Answer inbound calls within 3 rings
- Deal with walk-in customers promptly and politely
- Assist office/colleagues to provide an advised sales service to clients
- Resolve queries
- Liaise with Insurers
- Liaise with Kindertons on client motor claims
- Be pro-active & turn enquiry calls in to sales
- Assist office to sell additional products to existing clients
- Work to targets
- Action company and client post
- Handle cash, cheques, and process credit/debit card payments
- Office administration
- Any reasonable request by line manager not specified above
- GCSE Maths and English grades A-C is essential
- Knowledge of insurance
- Sales or retail experience
- Clean driving license is desirable
Closing date is 15th January 2020
gap professional are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future