Customer Care Coordinator

Location: Wetherby, West Yorkshire, England
Salary: £19k per year
Reference: 2719
Contact Name: Jade Lawlor
Expiry Date: 2021-10-20

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

Permanent

Location: Wetherby

Salary: Starting on £19,000 per annum

Customer Care Coordinator

Main Responsibilities

  • Being the first point of contact for customers, handling all queries from initial enquiries to warranty queries
  • Updating customers on deliveries and fitting
  • Liaising with individual designers to ensuring any delays or changes are relayed to the customer
  • Building and maintaining key relationships both internally and externally
  • Reviewing the root cause for warranty and rectifying issues where possible

Experience and Skills required

  • Previous experience in a Customer Service environment
  • Excellent communication skills with high attention to detail – both written and verbal
  • A professional, confident telephone manner
  • Able to remain calm under pressure and handle numerous tasks at once 

Closing date is 22.10.2021

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with ouare  Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.