Customer Sales Co-ordinator

Location: Newport, Wales
Salary: £25k - 28k per year
Reference: 38655
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

CUSTOMER SALES COORDINATOR

OUTSKIRTS OF NEWPORT           

PERMANENT

SALARY £25-28K NEGOTIABLE DEPENDING ON EXPERIENCE

FULL TIME: MON TO THURS 8AM TO 5PM FRI 8AM TO 1PM

Due to business growth, Hawk 3 Talent Solutions are looking to recruit a Customer Sales Coordinator for our client, a specialist manufacturer based on the outskirts of Newport, South Wales.

Main Purpose of Role

To work alongside Business Development team to programme manage all day-to-day communications internally and externally for allocated Customer Accounts.

Outcomes of Role

  • To action day-to-day activities across nominated Customer Accounts with no outstanding queries on a daily basis.
  • 100% accurate Customer Sales Forecast

Reporting Structure

Business Development Manager

Reporting to:

 
   

 

 

Customer Sales Co-ordinator

 

Responsibilities

  • Programme and Project manage all day-to-day communications internally and externally for allocated Customer Accounts, with accurate commercial oversight to create strong and strategic relationships.
  • Work alongside Customer Account Managers on individual Accounts to support and to gather client requirements, developing an implementation schedule and quarterly financial forecasts, and executing the roll-out through the business.
  • Ensure deliverables are provided on-schedule and with appropriate accuracy and completeness, with progress management reviews are scheduled and tracked appropriately.
  • Through self-drive and using own initiative, action the Account Plan for allocated Customers alongside Customer Account Managers.
  • Regularly interact with outside customers, functional peer groups and senior management, conducting presentations of technical information concerning specific projects/schedules etc., to gain cooperation of others.
  • Handle administration of contracting activities and interact with customers in accordance with company’s policies and procedures, applicable laws, customers’ requirements, and sound business judgment.
  • Prepare regular weekly written and verbal reports to management and Customer Account Managers regarding Customer Account activities, project status, cost and schedule variances.
  • Project manage allocated RFQ’s (requests for quotes), NPIs (new product introduction) and sales order forecasting.
  • Create and grow strong customer relationships.
  • Ensure that all company operating values and compliance procedures are adhered to at all times, including quality management, health and safety, legal stipulation, environmental policies and general duty of care.
  • Any other duties deemed necessary.

 

Person Specification

 

ESSENTIAL

DESIRABLE

Skills (include professional or educational qualifications required)

  • Project Management and excellent communication skills.
  • Minimum of HNC, Degree or equivalent in a technical discipline.
  • Be confident with excellent  interpersonal/presentation skills and have the ability to communicate at all levels within an organisation.
  • Have a flexible approach and be able to work to a high level of accuracy with the ability to meet deadlines.
  • Be highly computer literate with an excellent working knowledge of all Microsoft Office Suites
  • Ideally from a defence / aerospace & security environment. 

Knowledge

  • Be able to demonstrate experience in a customer facing, account/program management role preferably within a manufacturing environment.
  • Experience with defence platforms
  • Knowledge and experience of working with classification at Restricted and above
  • Knowledge and experience of working in a Defence / Aerospace & Security manufacturing & engineering environment. 
  • Experience of working in a defence engineering design environment

Remuneration Package

£25-28K – negotiable depending on skills and experience.

Company Pension (company matching employees’ contribution up to 5%)

Private Medical Cover for employee and family

Death in Service (6 times annual salary)

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.Sheehy@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future