Customer Service Administrator

Location: Exeter, Devon, England
Salary: £20k - 23k per year
Reference: 4331
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

CUSTOMER SERVICE ADMINISTRATOR / EXETER - PERMANENT ROLE

Location: Just outside Exeter within a few minutes of the M5 J30.

Assignment: Permanent contract

Hours: Monday to Friday 08:00am - 16:30pm

Pay: £20,000 - £23,000 per annum

gap personnel (operating as an employment business) are currently recruiting for a Customer Service Administrator to join our client's office just on the outskirts of Exeter on a permanent contract.

Duties as a Customer Service Administrator:

  • Provide day to day general customer service and administration support for the business
  • Answering the telephone and actioning emails promptly in a friendly and efficient manner
  • Taking orders for sales team and customers where necessary and redirecting calls to other members of the admin team
  • Helping to set up new customer accounts and keeping records up to date
  • Managing customers orders on relevant systems
  • Liaising with third party suppliers as necessary and ensuring that order details are sent promptly and accurately to relevant suppliers / manufacturing facilities
  • Set up and maintain products on relevant systems and work with the sales rep to set up new product formulations
  • Assisting the Transport Manager in the absence of the Transport Coordinator to ensure all deliveries are suitably typed on the transport planner and relevant paperwork provided to drivers in a timely manner
  • Flexibility to provide job cover for colleagues as required

About you:

  • Excellent customer service and telephone manner
  • Accuracy and keen eye for attention to detail
  • Good organisational skills
  • Solid IT skills with good working knowledge of standard Microsoft Office software
  • Ability to work within a team and individually with strong character and flexible approach

We are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job

Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within 1 week of the closing date.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy.

To apply for this Customer Service Administrator role, please submit your CV via the Apply Now button or contact our Exeter office on 01392 273665 for more information.