Customer Service Administrator

Location: Banbury, Oxfordshire, England
Salary: £19k - 22k per year
Contact: Debbie Gough
Call: Debbie
Reference: Ball
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Customer Service Administrator

Banbury Outskirts OX17

£19k - £22k

Must have own transport due to not being accessible on a public transport route.

Commutable from Bloxham, Banbury, Adderbury, Aynho, Brackley or Bicester

Hours Monday to Friday 8.30am – 5pm.

The Company

A well established company based near Banbury are looking for someone to provide Customer Service Admin support to the sales team.

The Role

  • You will be responsible for processing & uploading orders, using SAP and Excel, accurately and in a timely manner
  • Telephone communication with customers regarding orders, delivery information, customer queries and managing customer accounts
  • Providing administrative support to the sales team and business development
  • Liaising with the purchasing, transport & accounts/ credit control departments
  • Handling any issues that may arise and ensure they are resolved promptly and satisfactorily for all parties.

The Person

  • We are looking for a motivated and organised individual, with a flexible approach to work and a 'can do' attitude.
  • You must be an excellent communicator, with a clear and confident telephone manner, and possess good systems skills
  • A high level of accuracy and attention to detail, with good numerical skills are essential.
  • You must be able to work on your own initiative as well as part of a dedicated team.
  • The ability to problem solve is important, along with being able to work under pressure and prioritise workload/ work to deadlines.

Benefits

  • Company stakeholder pension scheme
  • Private medical healthcare cover
  • Free car parking & beautiful work surroundings