Customer Service Administrator

Location: Banbury, Oxfordshire, England
Salary: £19k - 21k per year
Contact: Debbie Gough
Call: Debbie
Reference: Cust ser banbury 3
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Customer Service Administrator

Banbury Outskirts OX17

£19k - £21k

Must have own transport due to not being accessible on a public transport route.

Commutable from Bloxham, Banbury, Adderbury, Aynho, Brackley or Bicester

Hours Monday to Friday 8.30am – 5pm.

The Company

A well established company based near Banbury are looking for someone to provide Customer Service Admin support to the sales team.

The Role

  • You will be responsible for processing & uploading orders, using SAP and Excel, accurately and in a timely manner
  • Telephone communication with customers regarding orders, delivery information, customer queries and managing customer accounts
  • Providing administrative support to the sales team and business development
  • Liaising with the purchasing, transport & accounts/ credit control departments
  • Handling any issues that may arise and ensure they are resolved promptly and satisfactorily for all parties.

The Person

  • We are looking for a motivated and organised individual, with a flexible approach to work and a 'can do' attitude.
  • You must be an excellent communicator, with a clear and confident telephone manner, and possess good systems skills
  • A high level of accuracy and attention to detail, with good numerical skills are essential.
  • You must be able to work on your own initiative as well as part of a dedicated team.
  • The ability to problem solve is important, along with being able to work under pressure and prioritise workload/ work to deadlines.


  • Company stakeholder pension scheme
  • Private medical healthcare cover
  • Free car parking & beautiful work surroundings