Customer Service Advisor

Location: Barnsley
Salary: £9.20 - 9.20 per hour
Reference: 2283
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

Temporary – 3 months minimum

Location: Barnsley

£9.20 per hour

Customer Service Advisors

*Starting Monday 24th May 2021*

Main Responsibilities

  • Being an initial point of contact for all customer queries in a busy contact centre
  • Updating customers on their delivery status, outstanding charges, and rearranging deliveries
  • Assessing customer complaints in a calm and timely manner, ensuring the case is passed to the relevant department if a solution cannot be reached

Experience and Skills required

  • Previous experience handling a large volume of calls
  • Previous experience working within a Customer Service environment
  • Excellent communication skills
  • Confident telephone manner

Closing date is 21.05.2021

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.