Customer Service Assistant

Location: Middlesex, England
Salary: £20k - 24k per year + Additional Benefits
Reference: 3014
Contact Name: Francesca Park-Davies
Expiry Date: 2021-11-09

Customer Service Assistant

Hounslow,Middlesex

£20,000 to £24,000 + Additional benefits

Permanent, Full Time

10hrs per day on a 4 on 4 off (days)  8am-6pm

Summary:

Working for a leading European logistics service provider. You will be responsible for ensuring client invoices are checked thoroughly, following up customer enquires and providing company shipment status reports.

Role Responsibilities:

- A self motivated individual to work alongside and support our existing team in a busy transport office.

- Working 10hrs per day on a 4 on 4 off (days) 8am-6pm 

- Duties include taking bookings via email, or telephone and creating orders on our in-house computer system.

- Raising all necessary customs documentation, checking supplier invoices, following up on POD requests and resolving customs queries.

- Providing shipment status reports to all customers advising of delays or problems.

Skills sought:

- Air Cargo and or Road Haulage Backround (essential)

-  Computer literate

-  Reliable

-  Pro-active

-  Self motivated

- Excellent telephone manner

- Able to integrate and work as part of a small but friendly team.

 

Closing date is 05th November 2021

To Apply please follow the application process for the site this job is advertised on or email your CV to Francesca.park-davies@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

 

 

 

Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.