Customs Co-ordinator Team Leader - Slough (Late Shift)

Location: Slough, Berkshire, England
Salary: Market related
Reference: 4241
Contact Name: Paul Hillman
Expiry Date: 2022-06-01

Are you an experienced Customs Coordinator Team Leader/Manager looking for a new and exciting opportunity?

Due to continued growth in the business, our client is looking for an experienced Customs Coordinator for its Heathrow team (Slough). You will assist in areas of customs, directing and supporting multiple parties to ensure timely clearance of goods.

Office Hours: Monday - Friday 1pm/2pm - 10pm/11pm - one-hour unpaid lunch

Salary - Competitive based on experience

Duties and Responsibilities

  • Assist the Customs Supervisors in the execution of their duties in support of the Head of Air and Customs compliances' vision of the company to become more competitive and profitable
  • Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager
  • Understand and execute the departments vision of good business development in order to successfully move Customs products
  • Complete all Customs Import, Export and Cross Trade activities correctly and on time including financial, legal and invoicing transaction
  • Correctly complete all customs import/export declaration forms
  • Ensure all operational activities are completed on time
  • Immediately report any amendments to the customs declaration forms to line manager
  • Complete ad-hoc and spot checks on customer entries and submit reports to line manager weekly
  • Maintain and utilise the operational system at all times
  • Maintain regular communication with sales teams reporting new sales leads and handover of shipments
  • Create new and maintain current SOPs for the department
  • Maintain excellent customer and inter-departmental relationships at all times giving regular feedback to line manager
  • Follow up late customer payments in conjunction with credit control
  • Communicate quotations to the line manager/sales team within two hours of receipt and ensure all quotations are recorded on the system in one format
  • Implement and improve new efficiencies in customer workflow in conjunction with line manager
  • Ensure all reports are generated by given deadlines and handed to line manager
  • Before release, ensure all goods under the clients Deferment account are approved for delivery via accounts and/or line manager
  • Accurately complete all invoicing within 48 hours of activity
  • Ensure insurances are charged correctly and any insurance claims are handed to line manager without delay
  • Provide holiday and sickness cover as required

Team Leader Responsibilities

  • Create an inspiring team environment with an open communication culture
  • Set clear team goals
  • Delegate tasks and set deadlines
  • Oversee day-to-day operation
  • Monitor team performance
  • Motivate team members and encourage creativity
  • Discover training needs and provide coaching
  • Listen to team members' feedback and resolve any issues or conflicts

Skills, Experience and Competencies

  • Working experience of Exports/Imports & Customs Compliance and regulations (at least 2 years' experience)
  • Knowledge of customs requirements and formalities with particular focus on UK & EU imports
  • Experience in road transport, logistics or haulage (Desirable)
  • HMRC amendment and reclaim experience.
  • Proficient with Microsoft packages especially Ms Excel and other
  • Must be able to prioritise and organise own workload with attention to detail
  • Able to work independently and as part of a team
  • Must be flexible with their working hours.

Company Benefits

  • Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household
  • Access to Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.
  • After completing six months' service, the clients Death in Service equal to three times your annual salary.
  • After one year's service employees are eligible to join the Private Medical Scheme (application process required).
  • After one year's service company contributions increase 9% for the Group personal Pension Plan.
  • Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed)

Closing date is 04th June 2022

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to by applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.