Customer Service Advisor

Location: Exeter, Devon, England
Salary: £20k - 21k per year
Reference: 4201
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Customer Service Advisor

Exeter

£21,500

Permanent

Monday - Friday 8:30am - 17:00pm

The role

Reporting to the eCommerce Team Leader this role is responsible for all online sales and providing after sales care to end users, updating, maintaining and developing the Business to Consumer platforms (B2C) as well as the Business to Business platforms (B2B).

This person will be responsible for understanding our product portfolio, how we process orders, provide excellent customer service and ensure that all of our eCommerce platforms are accurate and up to date.

Skills and Experience

  • Excellent written and verbal communication skills
  • Excellent customer service skills
  • IT literate - with Intermediate/advanced Excel experience
  • Excellent time management skills.
  • Accuracy and attention to detail
  • Ability to work on own initiative and work independently as well as a larger team.
  • Enthusiasm to learn new skills and ability to grasp large amounts of product information.
  • Positive work attitude

Benefits

  • 6.4 weeks holiday including Bank holidays
  • Free Eye test
  • Free Parking
  • Company Discount

Closing date is 25h May 2022

To Apply please follow the application process for the site this job is advertised on or email your CV to Francesca.park-davies@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Hawk 3 Talent are operating as an employment agency on behalf of its client.