Helpdesk Contract Administrator (Facilities)

Location: Wantage, Oxfordshire, England
Salary: £20k - 25k per year
Reference: 3248
Contact Name: Guy Allen
Expiry Date: 2021-12-10

Job: Helpdesk Contract Administrator

Location: Wantage

Salary: £20,000 - £25,000

Job type: Permanent, Full Time

Hours of work: 347.5 hours per week Monday to Friday

 

Summary:

To be accountable for all administrative activities for assigned clients, ensuring both PPM and Reactive works are completed

 

 

Key Responsibilities:

All legislative requirements are adhered to

Planning and allocation of tasks to technical team, contractors, directly employed engineers any other third party as required

Ensure all PPMs are accurate and complete within required SLA's and records are readily available

Monitoring of all active jobs ensuring planning and escalations are in place as required and the CAFM system is updated accordingly

Collate and prepare operational and performance data as required for reports

Communicate with H&S, Compliance and Property Managers to ensure all RAM's and Permits are in place as required

Raise ad hoc POs for parts/labour on behalf of engineers

Administrate activities on elogbooks as required

Prepare and support invoicing accordingly

 

Note: A Disclosure & Barring Service (or CRB) check is required for this role

 

Experience, attributes & skills sought:

Experience of administration with the FM industry essential and experience utilising a CAFM system within a Helpdesk environment desirable

Strong Administrative experience

Ability to prioritise work effectively to meet business requirements with demonstrable planning and organisation skills

Attention to detail and high level of accuracy

Ability to communicate within and across functions at all levels and with confidence

Ability to adapt to changing requirements

A determined individual with high standards

A desire to develop as an individual, willing to embrace new challenges

A self starter and able to work autonomously

Good knowledge of Microsoft Office

 

Closing date is 12 th December 2021

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to guy.allen@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.