Internal Account Manager

Location: Nantwich
Salary: £21.5k per year + Plus Bonus and Benefits
Contact: Craig Cartwright
Call: Craig
Reference: 2454
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Are you an experienced Internal Account Manager or Sales Executive looking for a new opportunity to join an established and successful business based at its Nantwich operation. 

 

Purpose of the role. 

Reporting to the Internal Sales Team Manager, you will be expected to manage a given number of regional accounts, as the main point of contact building strong client relationships, dealing with in bound calls and processing of orders efficiently and accurately.

 

Range of Responsibilities

· Create relationships between the region's customers, Regional Business Consultant and Internal Account Manager.

· The day-to-day duties of the role is to manage allocated area in conjunction with the Regional Business Consultant.

· Inputting faxed and emailed orders.

· Releasing of back orders for those customers eligible to take them.

· Arranging new price list to be sent by email (excel or PDF versions).

· Communicating with RBC any relevant points from customers which may be of interest.

· Recognising improvements that can be made at the customers end such as incorrect prices, product codes, box quantities, etc.

· Taking of calls consisting of orders, price & availability, POD and ETA requests etc.

· Dealing with any website enquires as required.

· Logging discrepancies on internal CRM for Customer Services to action.

 

Required Skills 

· Ability to learn and deal with a high volume of part numbers

· Good IT skills

· Ability to work as a team and help their colleagues when required

· Excellent product knowledge in time with training provided

· Office experience in fast paced environment - minimum 1 year.

 

Closing date: 25th July 2021

 

Hawk 3 is acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 are committed to the selection, recruitment and development of the best people, basing judgement solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future