IT Field Support Analyst

Location: Farnborough
Salary: £25k - 32k per year
Reference: 2064
Contact Name: Matthew Parker
Expiry Date: 2021-05-21

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

  • Permanent
  • Location: Farnborough and Marlow
  • Salary: £30,000
  • Job Title: IT field support Analyst

Main Responsibilities

  • Provide day to day applications and basic technical systems support
  • Responsible for ensuring the IT queue is managed within the agreed timescales and service levels by effectively managing the IT Helpdesk ticketing system.
  • Remote troubleshooting.
  • Deal with printer issues, scanner issues, Network and infrastructure
  • Installation and maintenance of new hardware and software
  • Provide support on a 24/7 rota basis

Experience and Skills required

  • Fantastic communication skills both written and verbal
  • Knowledge of Azure
  • Knowledge of Infrastructure
  • Working knowledge of office 365 and Microsoft products
  • CCNA and Networking
  • Knowledge of technologies such as TCP IP, DNS, DHCP, VOIP and LAN
  • Ability to work under pressure and deadlines
  • Able to juggle multiple tasks
  • Want to learn new technologies
  • At least 1 years experience in an IT support role
  • Holds a driving License

Closing date is 23/05/2021

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.