Key Account Customer Care Advisor - French Speaking

Location: Normanton
Salary: £19k - 21k per year
Reference: 1947
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

  • FTC – 6 months minimum
  • Location: Castleford
  • Salary: £19,000 - £21,000
  • Key Account Customer Care Advisor (French Speaking)

Main Responsibilities

  • Building strong relationships with clients to establish their needs, providing updates on orders, and assisting with queries.
  • Translating when needed
  • Maximising sales opportunities wherever possible
  • Identifying issues and finding solutions to any problems in a timely manner
  • Providing excellent customer service and going above and beyond to maintain customer satisfaction

Experience and Skills required

  • Fluent in speaking French
  • Previous experience in a similar customer service focused role
  • Previous experience in a sales role is advantageous
  • Excellent communication skills – both written and verbal
  • Competent IT skills
  • Highly organised and accurate

Closing date is 11/04/2021

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future