Office Administrator

Location: Walsall, West Midlands, England
Salary: £25k per year
Reference: 3161
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

Permanent

Location: Walsall

Salary: £25,000 per annum

Hours: 36 hours per week, Monday – Thursday 07:00am – 16:30pm

Office Administrator

Main Responsibilities

  • Providing excellent customer service via email and telephone, ensuring customers’ needs are fully understood and any issues are resolved in a timely manner
  • Acknowledging and processing orders, amending orders where necessary and responding to queries and quotes
  • Maintaining accurate stock files and tracking orders
  • Arranging transportation of goods, booking in hauliers, and updating customers on lead times
  • Assisting with general queries regarding pricing, technical support, and order status
  • Supporting with social media and general upkeep of the website
  • Assisting with invoice queries and credit requests
  • Identifying continuous improvement opportunities
  • Being aware of the current market and customer trends
  • General administrative tasks including maintaining reports and files

Experience and Skills required

  • Previous experience working in an office environment in an Administrative role
  • Previous experience of processing sales orders and handling invoices
  • Exceptional communication skills – both written and verbal
  • Customer focused and highly motivated to provide an outstanding service
  • Highly organised with a strong attention to detail
  • Able to work with little supervision
  • Sound knowledge of IT packages

Closing date is 29.11.2021

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.