Online Sales Representative

Location: Leeds, Kent, England
Salary: £18k - 22k per year
Reference: 3333
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

Permanent

Location: Leeds (LS9)

Salary: £18,000 - £22,000

Main Responsibilities

      Answering inbound calls quickly and efficiently

Dealing with a high volume of email queries from customers, internal sales and 3rd party couriers to ensure they are responded to in a timely manner

Responding to customers via our website live webchat

Proactive reporting to customers regarding their orders or delivery issues.

Liaising with 3rd party couriers & suppliers

Take full ownership for all queries received, following through to resolution and ensuring customers are kept updated throughout

Ensure thorough and concise notes are recorded throughout the query process to provide a great customer experience.

Experience and Skills required

  • Be hardworking, determined, confident, and ambitious with the drive to succeed.
  • Have a background in sales with a proven track record
  • Be customer-focused with the ability to listen to customer needs and respond to these appropriately. Good communicator.
  • Be an ambitious & confident individual.
  • Have a flexible approach to duties with a willingness to adapt and learn.
  • Have the ability to work under pressure in a fast-paced environment.
  • Be familiar with Microsoft Office and email applications - computer skills are essential for this role

Closing date is 02.01.2022

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy . Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.