Installations support Administrator

Location: Normanton, West Yorkshire, England
Salary: £20k - 21k per year + Benefits
Reference: rh009
Contact Name: Ryan Hanna
Expiry Date: 2022-07-20

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client .

Installations Support Administrator

Job Type: Permanent / Full Time

Location: Normanton, West Yorkshire

Salary: Competitive dependent upon skills/experience

Hours: 39.5 per week:

Monday to Thursday 8.30 am to 5.00 pm

Friday 8.30 am to 4.30 pm

My client is the UK’s largest manufacturer of solid and natural work surfaces. Based in Normanton, West Yorkshire.

They are currently looking to recruit an Installations Support Administrator on a permanent basis. Reporting to the Installations Manager the successful candidate will primarily be required to provide administrative support to the Installations Team.

Previous experience of worktop manufacture and/or working within a fast paced and demanding manufacturing environment would be a distinct advantage but is not essential as all training will be provided.

This is a genuinely exciting opportunity to join an innovative company with a fun, friendly but professional working environment. We offer a competitive salary and benefits. If you feel that you fit the bill, we would like to hear from you.

Key Duties Include

• Calling customers to confirm appointments and updating notes and schedules accordingly both on Epicor and via a Webportal.

• Assisting in scheduling tasks for templaters and installers.

• Sending fitter and template notes.

• Updating customers electronically of upcoming appointments as required

• Entering information and updates notes on Epicor and CRM to assist the sub-contractors with up-to-date information.

• Passing messages to other team members.

• Dealing with end user queries and complaints via phone and email.

• Updating the rescheduling and extra labour logs.

• Booking in remedial dates for return to site visits.

The Person – Key Requirements

• Good communication skills.

• The ability to meet deadlines.

• A professional and confident phone manner

• Working on own initiative and as part of a team

• Strong Computer Skills – Microsoft Office and bespoke systems used.

• Problem Solving

• Attention to detail

• Excellent organisational skills

Benefits:

Competitive Salary

On site parking

Staff uniform

Canteen

Pension

Death in Service Benefits

Health Insurance Plan

 

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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy . Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.