Retail Production Team Leader/Chargehand

Location: Wrexham, Wales
Job Type: Permanent
Salary: Up to £23600.00 per annum
Reference: BBBH1318_1586853381
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Our client based in the Wrexham area are currently looking to recruit a Retail Production Team Leader/Chargehand on a full time, permanent basis. The purpose of this role is to support and deputise in the absence of the Supervisor, managing the cutting / retail team, ensuring the production department is running efficiently with regards to quality, yield, legal compliance including the day to day completion of administration, attendance, training, performance and maximising the efficiency of trussing and packing of their products.

Pay & Hours of Work

  • Monday - Friday / 8:30am - 6:30pm
  • £23,600 per annum


  • Being the chargehand for the area (and deputising in the supervisor's absence), dealing with setting the team out on a daily basis and ensuring that the resources are in place for the line to run and the relevant Safety and Quality checks are being carried out.
  • Dealing with any breakdowns or changes in the daily plan and communicating with the Engineering team and management.
  • To ensure the required QA/PC checks are carried out at the stages of the process required.
  • To interact with all departments to ensure good cross functional working.
  • Provide the relevant documentation providing legal and customer compliance of the process.
  • Reporting of KPI's, Scorecards and other computer-based reports in a timely manner.
  • Entering the factory check that overall supplies are available, and that the hygiene lobby is fully equipped, and the foot baths filled including chemicals.
  • Ensure that the attendance registers are completed at the beginning of shift to understand your manning position and scanned by 08:00 each day.
  • Check that both infeed operative's thigh de-boning and whole bird lines have the correct chicken/whole birds and are keeping a constant supply to the lines to avoid unnecessary downtime.
  • Check that the process flow is being followed on the retail line along with the 60 trays per trusser every 15 mins to monitor and improve trussing efficiency.
  • To lead by example with your team, working in a safe manner and promoting the company Health and Safety Rules and Procedures.
  • Ensure the use of protective clothing and equipment provided for the production area.
  • Ensure that any incidents/accidents are dealt with in the correct manner to cover legal obligations and to promote a culture of Safety within the team. Both for H&S and Environmental concerns.
  • Assist in the investigation of accidents to prevent recurrence.
  • Ensure yourself and the team observe the company personal hygiene requirements.
  • Report any shortcomings in systems of work or procedures to the Production Supervisor including improvements and solutions.
  • Ensure quality, hygiene and production standards are maintained in the production environment.
  • Ensure the team work in a manner that actively seeks to reduce any negative environmental impact in relation to the processes and procedures operating within your area and across the wider business e.g. reduction of waste, recycling etc.
  • To communicate regularly and effectively with the Management team in order that they are fully briefed on all aspects of line/area operations, in particular the achievement of line/area targets, employee attitudes and product quality and attend production and engineering meetings/forums as required in the absence of the supervisor.
  • To control and provide effective organisation of the labour allocated to your line.
  • Ensure and manage the timings of breaks to ensure minimum downtime and maximum efficiency.
  • Ensure operatives are trained to line requirements with adequate absence and holiday cover.
  • To liaise with all departments to ensure effective production of the products promoting teamwork.
  • Where relevant, to ensure yourself and the team adhere to Bird Welfare standards.
  • To ensure that hourly KPI boards are filled in on time, make decisions and act as required.
  • To carry out a reasonable amount of overtime or to work outside core hours to meet orders and demand of the business.
  • To undertake any other reasonable and relevant duties as required.

Essential Requirements

  • Ability to read and write and numerate to basic secondary level.
  • Previous demonstrated experience of leading a team or the willingness to learn.
  • Understands and has a good awareness of required hygiene standards mechanically minded.
  • Ability to work with minimum supervision.
  • Data recording experience/computer skills.
  • Ability to cope with routine work & a fast paced environment.
  • Positive attitude to work and with others.
  • Able to use own initiative and learn new skills.

Desirable Requirements

  • Previous demonstrated experience of working within FMCG.
  • Food hygiene (Level 2) qualification.
  • H&S qualification.

The gap personnel group are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.