Returns Coordinator

Location: Exeter, Devon, England
Salary: £18.5k per year
Reference: 4006
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Location: Exeter Airport Business Park Assignment: Fixed Term Contract (maternity leave cover) Hours: 37.5 hours Pay: £18,500 pro rata

Duties as a Return's Coordinator:

- Keeping the Warranty & Returns system up to date

- Replying to emails from customers and entering onto the system

- Answering phone calls from customers in regards to returning products

- Arranging collections for returns

- Use of online live chat to answer queries and process returns

About you:

- Experience within an Administration or Customer Service based role

- Excellent customer service skills

- Computer literate

Hours & Pay:

- Monday to Friday 09:00am - 17:00pm

- 30-minute lunch break

- £18,500 pro rata