Scheduler Support

Location: Cardiff, Wales
Salary: Market related
Reference: 2601
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Scheduler Support

Permanent - Full time

Cardiff

Hawk 3 Talent are looking to recruit a Scheduler Support for our client, a specialist manufacturer based in Cardiff. We are looking for a positive, hard working individual who is able to multi-task and work to tight deadlines with a strong attention to detail. Excellent opportunity for progression for the right candidate.

Responsibilities:

  • Interface with customers to ensure their requirements are understood and that best of supply date is given.
  • Communicate quickly when orders submitted cannot be met on day requested to offer them an alternative.
  • Build good relationships with customers which will enable effective resolution of any supply date variances.
  • Interfacing with Customer Service Administrator, ensure that defect rework dates are communicated.
  • Create, agree with manufacturing and issue schedules within agreed parameters.
  • Interface with Customer Service Administrator and manufacturing team members as required to ensure schedule requirements are fully communicated.
  • Ensure that whilst agreed parameters are observed, that scheduling maximises plant uptime.
  • Manage ad-hoc projects as requested.
  • Assist Support Systems Support Manager as required.
  • Approach customer change requests based on the 2-question scenario, and if we can answer Yes to both then we do it, if not what is the best option, we can offer?

 

  • Do we have materials?
  • Can we achieve requirements without affecting other customer?

Qualifications and skills:

Good standard of PC skills.

Able to work as part of a Team.

Previous experience in a scheduling role.

GCSE or equivalent in Mathematics and English.

Good telephone manner.

Able to build relationships with customers.

Competitive salary with progression opportunities for the right candidate.

37 ½ hours per week, Monday to Friday

Closing date is 9 th August 2021

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.Sheehy@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.