Senior / 3rd line IT Technician

Location: Newton Abbot
Salary: £25k - 27k per year
Reference: 2332
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of it’s client.

Job: Permanent

Location: Newton Abbot

Salary: £25,000 - £27,000

Hours: Monday to Friday 8:30am - 5:30pm

Role overview:

  • Microsoft  / CompTia Certified Professional or equivalent accreditation
  • Extensive experience with the Microsoft technology stack – Office365, Windows OS ( Desktop and Server ), Active Directory
  • Extensive knowledge of IT security, network infrastructure and integrated cloud service
  • Ability to maintain accurate and clear documentation
  • Highly proficient in end user IT support and escalated problem resolution both remotely and customer facing
  • The ability to work under pressure, meet project deadlines and occasionally deputise for the Dept Head when required
  • Ability to prioritise workload, ensure helpdesk requests/work are responded to according to priority whilst adhering to SLAs.
  • Highest level of customer care with excellent communication skills with people by telephone, email and in person
  • Focus, drive and a ‘can do’ attitude 

Skills Required:

  • Flexibility to work outside of office hours if required
  • Knowledge of iOS, Android and Linux systems
  • Knowledge of the printer / MFD industry and Papercut print management suite

Closing date is 21st of June 2021

To Apply please follow the application process for the site this job is advertised on or email your CV to harry.white@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.