Servicedesk Administrator 1st Line Support

Location: Dishforth, North Yorkshire, England
Salary: £2k - 25k per year
Reference: 2605
Contact Name: Matthew Parker
Expiry Date: 2021-08-19

Perm

Dishforth

£20,000 - £25,000

Hawk 3 are recruiting on behalf of a fantastic global company for a 1st line help desk analyst. This role has great routes for progression and exposure to new technologies as well as full training. You will be a part of a very tight nit team who support each other through every project and task.

Key Responsibilities

  • ITI and Windows
  • Liaising with staff on reports and progress on queries
  • Ticketing queries
  • Password resets
  • Run reports
  • Maintain hardware and software but also install.
  • Managing windows server and office software

Experience, attributes & skills sought.

  • Experience of managing/supporting Windows Server-based networks and users on Windows Desktop Operating Systems, and Office software. 
  • Experience of installing, maintaining and supporting PC and Laptop hardware, and the day-to-day requirements of their users.
  • Awareness of corporate backup software, systems and procedures.
  • Experience with maintaining and supporting network printers.
  • Exposure to basic networking protocols.
  • Experience using an ITIL centred Helpdesk or ticketing system.
  • Working knowledge of configuring and maintaining corporate mobile devices (Android and iOS mobiles and tablets)
  • Great communication and teamwork skills

In return, you will benefit from:

Fantastic working environment

Company pension

And many more benefits

Hawk 3 Talent Solutions are acting as an employment agency on behalf of it’s client.

To Apply please follow the application process for the site this job is advertised on or email your CV to matthew.parker@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

 

 

 

 

 

 

 

 

 

Servicedesk Administrator - 1 st Line Support

 

 

 

 

 

 

 

 

 

OPERATIONA

 

 

 

 

 

 

 

 

 

Desirable Criteria:

      Previous experience in a production driven organisation where systems span between Finance/Admin and Production/Engineering.

Experience of supporting Citrix.

Experience with office phone systems, voicemail, IP phone technology.

Experience in managing windows updates.

Knowledge of managing and maintaining active directory.

Experience with anti-virus solutions.

Experience in using Asset Management.

 

 

 

 

 

 

 

 

 

 

Salary - Depending on experience

These criteria will be reviewed from records and reports from supervisor/manager. Applicants will also have an interview via teams. .

Applicants must submit a CV and cover letter stating why they are suitable for this role via email to: HR@Devenish.com

Closing date for applications is 21 st June at 4pm.

 

 

 

 

 

 

 

 

 

 

Servicedesk Administrator - 1 st Line Support

 

 

 

 

 

 

 

 

 

OPERATIONA

 

 

 

 

 

 

 

 

 

Desirable Criteria:

      Previous experience in a production driven organisation where systems span between Finance/Admin and Production/Engineering.

Experience of supporting Citrix.

Experience with office phone systems, voicemail, IP phone technology.

Experience in managing windows updates.

Knowledge of managing and maintaining active directory.

Experience with anti-virus solutions.

Experience in using Asset Management.

 

 

 

 

 

 

 

 

 

 

Salary - Depending on experience

These criteria will be reviewed from records and reports from supervisor/manager. Applicants will also have an interview via teams. .

Applicants must submit a CV and cover letter stating why they are suitable for this role via email to: HR@Devenish.com

Closing date for applications is 21 st June at 4pm.

Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.