Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
SME Internal Sales Representative
Location: Leeds (Kirkstall)
- Onboarding of all new e-shop accounts; ensuring relevant departments/persons accurately capture information in a timely manner.
- Main point of contact for SME accounts; providing support and assistance through all of their interactions and transactions.
- Review outstanding orders/quotations within SAP to ensure conversion is maximised.
- Identify development potential within existing accounts by studying current business; work with territory manager/Sales Director to identify and evaluate additional needs/opportunities
- Develop and implement a follow up after sales service for new customers to ensure the service received has met/exceeded their expectations.
- Responsible for maximising customer potential spend with regular review of orders and recognising upselling opportunities at the proforma/quotation stage.
- Recognise cross-selling opportunities across product lines.
- Effective utilisation of the CRM system; ensuring data is accurate, relevant and compliant.
- Attend customer meetings either onsite or at customers premises supported by Customer Experience Manager, Senior Sales Manager or Sales Director.
Experience and Skills required
- Strong interpersonal skills are required to develop rapport and build relationships with new/existing customers.
- Methodical approach to your work ensuring high accuracy of right first time.
- Passion for continuous improvement; regularly reviewing the service provides to customers who fall inside of the SME category. Collaborate with Account Representatives/Sales Representatives of larger accounts to drive further improvements across the business.
- Understand the business operations within and the industry competitive environment.
- Thrives at working under own initiative/minimum supervision; whilst having the humility and maturity to seek support.
- Has a passion to succeed and drive sales against pre agreed targets
Closing date is 1.12.2021
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future