Trainee Commercial Operator - Freight Forwarding

Location: Telford, Shropshire, England
Salary: £18k - 20k per year + Dependent On Experience
Contact: Craig Cartwright
Call: Craig
Reference: 2988
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Are you looking to start a career within the Freight Forwarding industry ?


Or perhaps have a little experience, and looking for an opportunity with an established business that invests in its people, develops their skills and offers genuine career progression ?


Role Purpose

To ensure client freight operational requirements are interpret correctly and services arranged and delivered within service and cost parameters.

Duties & Responsibilities

  • Liaising with UK customers and agents overseas providing pricing solutions
  • Providing quotes to UK customers and agents overseas
  • Following up quotes with UK customers and overseas agents
  • Liaising with the internal export team and proving support where necessary when business is won 
  • Dealing with airline freight agents and airline pricing teams to obtain current market rates
  • Dealing with overseas agents to obtain current market rates
  • Updating our internal system with current market rates
  • Keeping a KPI for quoted business won/lost
  • Liaise regularly with overseas offices, partners, agents and clients.
  • Sourcing supplier costs for operations team.
  • Update systems with costings information as required.
  • Receive and collate customer export paperwork.
  • Prepare and provide quotes to customers in accordance with the terms of shipment.
  • Communicating directly with clients to ensure they are kept up to date in respect of quotes.
  • Ensuring the client is offered positive communication in the event of a shipping problem, being pro-active to provide a solution where possible.
  • Adhere to all Health & Safety relating to your role, site and colleagues. 
  • ndertake other responsible tasks that may be required from time to time as directed by the needs of the business and/or your Line Manager.

Closing date is 6th November 2021

To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.