Trainee Customer Service Operative - Nights

Location: Wakefield, West Yorkshire, England
Salary: £22k - 25k per year
Contact: Craig Cartwright
Call: Craig
Reference: 3543
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Are you an experienced Customer Service Advisor, or would you like the opportunity to begin a career as a Customer Service Advisor ?

Would you like to work for a genuine Market Leader in the world of Contract Logistics Services, enjoying an extended period of growth ?

The Role

Reporting in to the  Contract Supervisor, the successful applicant will be responsible for the delivery of excellent standards of customer service.

Duties

  • Deliver excellent Customer Service at all times, within a time critical environment.
  • Ensure that all calls & emails are dealt with appropriately and promptly.
  • Manage customer incident calls / emails through to completion.
  • Chase information from network.
  • Ensure the accurate recording of necessary information
  • Liaising with internal and external stakeholders
  • Internal communications
  • Interact with interface Transporean
  • Collate POD’s
  • Manage customer expectation

Available Shifts, 

  • 6am to 6pm - 4 Days on, 4 Days off - Fixed, no rotation 
  • or 6pm to 6am - 4 Days on, 4 days off - Fixed, no rotation 

Closing date is  21st February 2022

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.