Transport Clerk

Location: Basingstoke, Hampshire, England
Salary: £26.7k per year
Contact: Craig Cartwright
Call: Craig
Reference: 4067
Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Transport Clerk

Location: Basingstoke

Hours of work: Rotational shift pattern (morning shift 0600 and afternoon shift 1300 start)

Salary: c£26,700

Key Responsibilities:

Operational Control

      Co-ordinate customer deliveries and liaise with drivers in a prompt and efficient manner, ensuring that customer requests are achieved.

Ensure that any issues with meeting expectations are communicated both within the business and to the customer.

Customer Service

      Establish and maintain good customer relationships, acting as the key customer contact for order requests and processing.

Ensuring that professional and effective communication is always maintained.

Identify and recommend appropriate resolutions to customer queries or failures

Communication

    Ensure any concerns, issues or variances to instructions are immediately communicated to your line manager to allow appropriate action to be taken at the earliest opportunity

Continuous Improvement

    Continuously look to improve processes and procedures to drive efficiency and improvement in business operation and customer service.

Health and Safety

    Ensure all health and safety procedures are adhered to, including PPE, escalating any concerns to your line manager at the earliest opportunity.

Experience, attributes & skills sought:

  • Experience in Transport and/or warehouse environment
  • Proven ability to interface with customers.
  • Working under pressure and to tight deadlines
  • Good attention to detail and organisational skills.
  • Team player who can use initiative when required.
  • Excellent communication and customer service skills.
  • IT - Outlook, Excel, PowerPoint
  • Ability to withstand pressure and work to tight deadlines.

In return, you will benefit from:

  • 25 days holiday (excluding bank holidays)
  • Company Pension Scheme
  • Employee benefits i.e. Discount schemes including E-vouchers and gift cards, gym membership as well as a recognition platform
  • Critical Illness Cover
  • Tailored development and career opportunities
  • Company sick pay*
  • Employee Wellness initiatives - WeCare (24/7 online support platform including online GP, mental health support service, get fit programme and more)

Closing date is 30 th April 2022

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future