Warehouse Shift Manager

Location: Kettering
Salary: £30k per year
Reference: 2080
Contact Name: Craig Cartwright
Expiry Date: 2021-05-07

Are you an experienced Warehouse Shift Manager looking for an exciting opportunity to join an instantly recognisable business, with a world wide network offering genuine career development ?

Role

Reporting in to the Warehouse Manager, the successful applicant will be responsible for up to 30 staff within a busy 3PL E-commerce Distribution Centre, ensuring delivery of a safe and efficient operation, working within clear guidelines to help achieve defined outcomes for the site and the customer(s). Working a rotating shift pattern 6am to 2pm and 2pm to 10pm 

Responsibilities:

Safety, 

  • Implement actions as directed to reduce or eliminate health and safety related risks
  • Ensure the team applies the Safety Standards and relevant guidelines
  • Report and investigate incidents within the work place and respond to or escalate issues of non compliance to safety regulations and procedures

Security

  • Implement the required security measures to protect the site premises, including the safety of personnel, assets and of the customer's product for the required area
  • Investigate all relevant security risks and implement identified mitigation, where necessary having proposed mitigation options to your line manager for agreement

Process framework

  • Continuously contribute to the improvement of procedures to better achieve the prescribed outputs
  • Regularly update the operational training matrix / plan as required
  • Participate in customer, regulatory and internal operational audits as required and work with the team to implement the agreed action plan

Customer engagement

  • Respond to or escalate customer issues within clear guidelines and recommend solutions
  • Support management implement continuous improvement activities

Resource Planning

  • Support management with resource planning and management e.g. implement agreed processes to review performance, monitor absence and sickness and address issues within clear guidelines
  • Identify and escalate training and qualification gaps and conduct induction and technical training for the team
  • Implement feedback channels for employees (e.g. Performance Dialogue boards, daily briefing sessions, EES) to enable active contribution to the improvement and development of the site
  • Communicates clear operational objectives

Performance Management

  • Supervise day-to-day performance, including achievement of agreed customer KPIs and other internal KPIs (eg. safety, operational, employee related etc)
  • Support the recruitment, appraisal and disciplinary / exit processes and provide recommendations
  • Conduct performance reviews and coaching with all direct reports and recommend performance ratings to management
  • Monitor performance of people, equipment and processes and highlight to management areas for improvement
  • Implements timely reporting processes and corrective actions for under performance

Continuous Improvement

  • Support the environmental agenda and continuous improvement activities to increase environmental efficiency
  • Implement, conduct and coach Coordinators to Performance Dialogues to identify areas for improvement. Respond to or escalate issues / opportunities within clear guidelines. Implement changes that have been approved and update standard operating procedures and training documentation

Closing date is 9th May 2021

Hawk 3 Talent Solutions are acting as an employment agency on behalf of it’s client.

To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Hawk 3 Talent Solutions s committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.