- London, Greater London, England
- Business support,
Senior Insurance Broker
Location: London, EC3N
Hours of work: 9.00am - 5.00pm Monday to Friday
Salary: £26,000 - £30,000 + commission
The purpose of the role is to provide quotations for New Business and to assist the Branch and be a referral point for the Trainees. The role requires dealing with clients in the branch, over the phone and via e-mail to ensure sales targets are maximised, through the provision of efficient communication and negotiation skills.
We are looking for a candidate who has good judgement, is analytical, pays great attention to
detail, is flexible, initiative-taking, driven and who delivers excellent customer service whilst
always adhering to their individual underwriting authority limits and in accordance with the
- Deliver excellent customer service whilst meeting customer requirements efficiently and
effectively for New Business.
- Understand the processes and procedures required to provide quotations and put
forward suitable products to meet the client's demands and needs.
- Ensure that all product information provided is clear, fair, and not misleading, allowing
the customer to make an informed decision.
- Calculate New Business premiums in accordance with the specific carrier's risk
appetite and guidelines or consult with insurers for all non-delegated authority business.
- Ensure that telephone calls are answered and dealt with promptly and efficiently.
Maintain thorough and accurate records of all customer interactions.
Handle complaints in line with the current process
Dealing with queries by email, telephone and in person ensuring that all SLAs are met.
Required to be a referral point within the Branch for Trainees.
Ensure that you remain compliant in everything that you do; including but not limited
to treating customers fairly, contract certainty and vulnerable customers.
Experience, attributes & skills sought:
- Competent in windows-based programmes; word, excel, outlook and internet
Excellent communication skills: written and oral
Ability to work alone and as part of a team
Positive can-do attitude
Strong team ethic
Manage time effectively; ability to work under pressure
3 years minimum experience working within a broking or underwriting
Closing date is 6 th December 2023
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. Hawk 3 Talent Solutions is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future