Senior Insurance Broker - London

Senior Insurance Broker

Location: London, EC3N

Hours of work: 9.00am - 5.00pm Monday to Friday

Salary: £26,000 - £30,000 + commission

The purpose of the role is to provide quotations for New Business and to assist the Branch and be a referral point for the Trainees. The role requires dealing with clients in the branch, over the phone and via e-mail to ensure sales targets are maximised, through the provision of efficient communication and negotiation skills.

We are looking for a candidate who has good judgement, is analytical, pays great attention to

detail, is flexible, initiative-taking, driven and who delivers excellent customer service whilst

always adhering to their individual underwriting authority limits and in accordance with the

procedure manual.

Key Responsibilities:

Deliver excellent customer service whilst meeting customer requirements efficiently and

effectively for New Business.

Understand the processes and procedures required to provide quotations and put

forward suitable products to meet the client's demands and needs.

Ensure that all product information provided is clear, fair, and not misleading, allowing

the customer to make an informed decision.

Calculate New Business premiums in accordance with the specific carrier's risk

appetite and guidelines or consult with insurers for all non-delegated authority business.

Ensure that telephone calls are answered and dealt with promptly and efficiently.

Maintain thorough and accurate records of all customer interactions.

Handle complaints in line with the current process

Dealing with queries by email, telephone and in person ensuring that all SLAs are met.

Required to be a referral point within the Branch for Trainees.

Ensure that you remain compliant in everything that you do; including but not limited

to treating customers fairly, contract certainty and vulnerable customers.

Experience, attributes & skills sought:

Competent in windows-based programmes; word, excel, outlook and internet

Excellent communication skills: written and oral

Ability to work alone and as part of a team

Positive can-do attitude

Strong team ethic

Manage time effectively; ability to work under pressure

3 years minimum experience working within a broking or underwriting

environment

Closing date is 6 th December 2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.wilson@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future