- Essex, England
- Account management,
Large Loss Motor Claims Handler
Location: Manchester or West Sussex based with a hybrid work pattern of 1 day in the office per week
Salary: negotiable up to £70K per annum depending on experiene
Benefits: include 10% annual bonus, 25 days holiday + BH and 1 paid day off annually for volunteer work, private medical insurance, health cash plan, perkbox, electric car scheme for discounted deals on insurance, road tax & servicing, discounted insurance prodicts for up to 5 friends.
Our client is currently recruiting for an experienced large loss claims handler to join their large loss claims team on a permanent basis due to growth. The role will be reporting into the Head of Large Loss and pro-actively manage a caseload of new and existing catastrophic personal injury claims potentially exceeding £1 million+ and involving claims of the upmost severity. This will include spinal cord injuries, brain injuries and limb amputation. Your day-to-day duties will involve working closely with other departmental colleagues, external solicitors, and stakeholders with an ultimate goal of settling.
The company are within the top 10 employers ranked by great place to work for wellbeing and have a focus on work life balance, diversity & inclusion and continuous self-development. They are seeking someone who is self motivated, has strong communication skills, can work under pressure and focus on personal and business objectives.
- Manage a range of catastrophic personal injury claims from the outset to a conclusion
Being fully conversant with the relevant sections of the Civil Procedure Rules, Personal Injury Pre action Protocol, Rehabilitation Code, the Road Traffic Act and the implications of being RTA/ART75 insurer to include litigation
Liaise closely with the Head of Large Loss to ensure that the reserves fully reflect the anticipated level of damages and costs on each large loss claim
Build and maintain relationships with reinsurers, panel solicitors, and other stakeholders to each claim
Process payments on claims files in accordance with your authorities and to undertake payment authorisations
Ensuring that all your allocated claims files are reserved accurately and promptly and in accordance with our reserving philosophy
Maintain your own diary within SLA and KPI'S and undertake regular file reviews to ensure effective and timely settlement of all claims
Identify potential fraudulent claims and action as per company guidelines
Handling litigated cases in accordance with procedural requirements
To provide a point of technical referral to junior employees
Assist the delivery of our claims business plan and income targets
Deputise workloads during team absence
Constantly improve your understanding of technical issues in your specialist area
Work closely with other teams and departments to ensure consistency, best practice and compliance
Experience & knowledge:
- Extensive motor claims experience at a senior level within financial services / motor insurance is essential for this role
A proven track record in handling large loss personal injury claims in excess of £500,000 including catastrophic reinsurance claims in excess of £1,000,000
Excellent understanding of all aspects of motor claims, including personal injury, reinsurance and relevant legislation
Knowledge of FCA requirements (including TCF) and the regulatory framework relating to claims
Solid working knowledge of the Civil Procedure Rules, Personal Injury Pre action Protocol, Rehabilitation Code, the Road Traffic Act and the implications of being RTA/ART75 insurer.
Good commercial awareness and sound understanding of tactics surrounding the negotiation and litigation of claims
If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. Hawk 3 Talent Solutions is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future