Job search

Large Loss Motor Claims Handler

Job description
  • Essex, England
  • Permanent,
  • Account management,
  • 6464
  • 07/11/2023
Job description

Large Loss Motor Claims Handler

Permanent, full-time.

Location: Manchester or West Sussex based with a hybrid work pattern of 1 day in the office per week

Salary: negotiable up to £70K per annum depending on experiene

Benefits: include 10% annual bonus, 25 days holiday + BH and 1 paid day off annually for volunteer work, private medical insurance, health cash plan, perkbox, electric car scheme for discounted deals on insurance, road tax & servicing, discounted insurance prodicts for up to 5 friends.

Our client is currently recruiting for an experienced large loss claims handler to join their large loss claims team on a permanent basis due to growth. The role will be reporting into the Head of Large Loss and pro-actively manage a caseload of new and existing catastrophic personal injury claims potentially exceeding £1 million+ and involving claims of the upmost severity. This will include spinal cord injuries, brain injuries and limb amputation. Your day-to-day duties will involve working closely with other departmental colleagues, external solicitors, and stakeholders with an ultimate goal of settling.

The company are within the top 10 employers ranked by great place to work for wellbeing and have a focus on work life balance, diversity & inclusion and continuous self-development. They are seeking someone who is self motivated, has strong communication skills, can work under pressure and focus on personal and business objectives.

Job responsibilities:

      Manage a range of catastrophic personal injury claims from the outset to a conclusion

Being fully conversant with the relevant sections of the Civil Procedure Rules, Personal Injury Pre action Protocol, Rehabilitation Code, the Road Traffic Act and the implications of being RTA/ART75 insurer to include litigation

Liaise closely with the Head of Large Loss to ensure that the reserves fully reflect the anticipated level of damages and costs on each large loss claim

Build and maintain relationships with reinsurers, panel solicitors, and other stakeholders to each claim

Process payments on claims files in accordance with your authorities and to undertake payment authorisations

Ensuring that all your allocated claims files are reserved accurately and promptly and in accordance with our reserving philosophy

Maintain your own diary within SLA and KPI'S and undertake regular file reviews to ensure effective and timely settlement of all claims

Identify potential fraudulent claims and action as per company guidelines

Handling litigated cases in accordance with procedural requirements

To provide a point of technical referral to junior employees

Assist the delivery of our claims business plan and income targets

Deputise workloads during team absence

Constantly improve your understanding of technical issues in your specialist area

Work closely with other teams and departments to ensure consistency, best practice and compliance

Experience & knowledge:


      Extensive motor claims experience at a senior level within financial services / motor insurance is essential for this role

A proven track record in handling large loss personal injury claims in excess of £500,000 including catastrophic reinsurance claims in excess of £1,000,000

Excellent understanding of all aspects of motor claims, including personal injury, reinsurance and relevant legislation

Knowledge of FCA requirements (including TCF) and the regulatory framework relating to claims

Solid working knowledge of the Civil Procedure Rules, Personal Injury Pre action Protocol, Rehabilitation Code, the Road Traffic Act and the implications of being RTA/ART75 insurer.

Good commercial awareness and sound understanding of tactics surrounding the negotiation and litigation of claims


If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. Hawk 3 Talent Solutions is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job

Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy