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2nd Line IT Consultant

Job description
  • Newton Abbot, Devon, England
  • Permanent,
  • Helpdesk,
  • 6465
  • 21/11/2023
Job description

2 nd Line IT Consultant / Newton Abbot

Location: Newton Abbot, TQ12

Job type: Permanent

Hours: Monday to Friday, full time

Salary: Up to £27,000 per annum, dependent on experience

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a 2 nd Line IT Consultant based at our clients office in Newton Abbot on a permanent full time contract.

We are looking to speak with technically capable candidates to join their IT Team supporting the education sector but also commercial clients throughout the customer base.

Our clients team are responsible for currently supporting over 600 customers with varied IT needs from Office365 to managed networked switches and cloud services and providing connectivity support for over 1,500 network print / copy and scan devices across the South West - we are looking for a candidate to work alongside this experienced team of software and hardware technicians to support customer needs.

Duties & responsibilities:

      Responsible for maintaining school networks and computer systems by carrying out reactive and proactive maintenance tasks on IT equipment, operating systems and core applications

Offer support to commercial customers as requested

Provide on site / remote support and consultancy as required in accordance with customer needs

About you:

      Excellent customer handling and inter-personal skills

Able to demonstrate good planning and organizational skills

Good verbal and written communication skills

Ability to retain information and quickly adopt new technologies

Understanding and experience of DHCP, DNS, Group Policy and Active Directory

Extensive experience with Microsoft technologies - Office365 Apps, Windows OS (Desktop and Server)

Experience with Google environments including Chromebook deployment and management

Experience of supporting physical, Wi-Fi and cloud infrastructure

Able to work under pressure and meet deadlines

Full driving license with own transport


      Company pension

Company mobile phone and laptop

Generous business milage allowance

Ongoing CompTIA study program

Funded social events

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on for more information.


If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. Hawk 3 Talent Solutions is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job

Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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