Job description
- Newton Abbot, Devon, England
- Permanent,
- Helpdesk,
- 6465
- 21/11/2023
Job description
2 nd Line IT Consultant / Newton Abbot
Location: Newton Abbot, TQ12
Job type: Permanent
Hours: Monday to Friday, full time
Salary: Up to £27,000 per annum, dependent on experience
Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a 2 nd Line IT Consultant based at our clients office in Newton Abbot on a permanent full time contract.
We are looking to speak with technically capable candidates to join their IT Team supporting the education sector but also commercial clients throughout the customer base.
Our clients team are responsible for currently supporting over 600 customers with varied IT needs from Office365 to managed networked switches and cloud services and providing connectivity support for over 1,500 network print / copy and scan devices across the South West - we are looking for a candidate to work alongside this experienced team of software and hardware technicians to support customer needs.
Duties & responsibilities:
- Responsible for maintaining school networks and computer systems by carrying out reactive and proactive maintenance tasks on IT equipment, operating systems and core applications
Offer support to commercial customers as requested
Provide on site / remote support and consultancy as required in accordance with customer needs
About you:
- Excellent customer handling and inter-personal skills
Able to demonstrate good planning and organizational skills
Good verbal and written communication skills
Ability to retain information and quickly adopt new technologies
Understanding and experience of DHCP, DNS, Group Policy and Active Directory
Extensive experience with Microsoft technologies - Office365 Apps, Windows OS (Desktop and Server)
Experience with Google environments including Chromebook deployment and management
Experience of supporting physical, Wi-Fi and cloud infrastructure
Able to work under pressure and meet deadlines
Full driving license with own transport
Benefits:
- Company pension
Company mobile phone and laptop
Generous business milage allowance
Ongoing CompTIA study program
Funded social events
To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.
If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. Hawk 3 Talent Solutions is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
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