Assistant Store Manager - Royal Wootton Bassett

Job Title: Assistant Manager                       

Salary: £33,605 - £40,980

Location:                            

Type: Permanent

Hours: 40 - 45 Hours per week (Flexible)

The role

Our client, an established global retailer is currently on the look out for an enthusiastic and experienced Assistant store manager. Maybe you are currently working in a Senior management role and looking for a step up in your career? Or maybe you are an existing Assistant store manager looking for a more challenging and faster paced role? Or maybe you come from a Retail Operational role and seeking to move into a more hands on Managerial role within retail? If this sounds like you then this could be the opportunity for you...

Working as an Assistant Manager, you will possess a responsible attitude and play a pivotal role in the running of a large store. You will be operationally minded, with both your customers and staff at the forefront of your mind. On the occasion when the Store manager is absence from the company, the Assistant Manager will be responsible for acting as the Store manager.

The successful Assistant manager will have the ability to motivate their staff, encourage excellent performance across the board and support all staff within their roles and achieve great success for the Business.

Main duties and responsibilities

As the successful Assistant Store manager your responsibilities within the role will include:

Responsible for the standard of Customer care in store

Always delivering excellent communication with customers and going above and beyond

Adapting to Customers needs and tailoring your service to these

Managing customer complaints and dealing with these with empathy

Encouraging the shop floor team to work efficiently and to health and safety procedures

Ensure the store is always clean and presentable - managing cleaning services within store

Managing replenishment in store and designating staff to the area in a quick and efficient manner

Carrying out spot checks on product quality throughout the store and removing any products that is not fit for sale

Responsible for stock rotation and stock presentation within store complying with all H&S requirements

Control till procedures within store and managing busier periods with staff and customer expectations

Managing staff speed on the check outs and balance of the tills when cashing off tills

Carry out till spot checks and monitor Staff sales within store

Control cashing up of tills, manage safe deposits and handling monies to Security company

Responsible for all training and development of employees in store

Issuing payslips and travelling expenses

Review Sales forecasting and hours to meet operational efficiency targets

Manage staff rotas and finalise employee hours at the end of the month

Responsible for controlling security instructions in store

Act as a registered key holder with responsibility to attend alarm call outs

Responsible for the correct use and data input/ maintenance of the store till systems

Responsible for holding a Personal License

Managing theft within store and reporting this to the Police

Implementing Health & Safety procedures within store

Managing Accidents and completing accident reports to be reported to the area manager

Work in accordance with the principals of corporate responsibility and code of conduct

Skills and experience sought

Previous experience of working in an Assistant Management role or Operational division

Experience of managing a large super store or equivalent essential

Highly professional and personable at all times

Excellent team management skills

Good time management

Ability to multitask

Customer Service and communication skills to a level of excellence

A good team leader who leads by example

Confident, approachable, and efficient with their line of work

Flexible attitude towards their working week essential

Benefits

20 days holiday rising to 25 days, plus bank holidays,

Health Cash Plan,

Gym membership discounts,

Discounted cinema tickets,

Money off holidays,

Sick pay,

Recognition at long service awards,

Maternity, paternity and adoption leave after 2 years,

Access to an online wellness portal,

24/7 Employee Assistant Programme

Closing date: 20/12/2023

To Apply please follow the application process for the site this job is advertised on or email your CV to Sammy.perkins@hawk-3.com By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.