Financial Services Administrator - Horsham

ADMINISTRATOR / CREDITON - PERMANENT VACANCY

Location: Crediton, Devon

Job type: Permanent

Hours: Monday to Friday 09:00am - 15:00pm (30 hours per week)

Salary: Negotiable, dependent on experience

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for an Administrator to join our clients office in Crediton on a permanent contract.

Duties & Responsibilities:

Opening the office ensuring the reception area and meeting rooms are kept clean and tidy

Providing ad hoc accounts administration and secretarial support reporting to the Partners, Directors and Managers of the office

Managing meeting room diaries, meeting and greeting clients and arranging refreshments for clients and meetings

Answering the telephone directing calls and taking and passing on  messages accurately and efficiently

Providing a professional and good impression of the company where that be face to face, over the phone or through written communication

Copy typing, photocopying / binding document and scanning and handling incoming and / or outgoing correspondence into the Document Management System

Preparing and franking outgoing post as well as receiving, opening, and distributing post and deliveries

Communicating with external visitors and contractors to ensure that visitors and contractors are signed in and out of the building to comply with fire safety procedures

Office control procedures

Assisting with tender proposals and presentations

About you:

Positive and friendly attitude

Able to multitask and work independently

Able to take initiative and meet deadlines

Professional with a team orientated approach

Good working knowledge of Word, Excel and Outlook

Excellent communication skills

Benefits:

Pro rata 4 weeks annual leave plus bank holidays, increasing to pro rata 5 weeks plus bank holidays after 3 years' service

Opportunity to carry over 1 weeks holiday into the following holiday year

Annual salary review

Death in service 3 x annual salary

Access to reward and health scheme

Buy and sell holiday

Cycle to work scheme

Payroll charity giving

Private medical insurance

Introducing clients and team members commission scheme

Pension 3% rising to 4% (but matched up to 6% after 4 years' service)

Enhanced maternity and paternity after 1 years' service

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.

Training Co-Ordinator

Permanent

Monday – Friday (Full time & hybrid)

Fareham  

Up to £32,000 (DOE)

The Company: Hawk 3 Talent Solutions are working with an Electrical Engineering company who are on the look out for a Training Co-Ordinator to join their Training team based in Fareham due to growth within the business.

The Role:

• As the Training Co-ordinator, you will be arranging various training courses for employees – this could be internal training or external training.
• You will need to make sure that any accreditations are up to date and that the business is compliant with HEA and LANTRA as well as any other standards and regulations.
• Helping out with keeping training manuals and documents updated
• Ensuring all training information is recorded on the system – training activities, attendance, if the training has been completed and the outcome/evaluations.
• When necessary, providing admin support with any relevant training tasks, this will include budgeting & tracking any expenses.

Experience Required:

• Previous experience within a similar position
• You will ideally have an understanding of HERS.
• Previously worked with online learning platforms
• Must be meticulous and organised
• You will need to have the ability to work independently.

What’s in it for you?

• 26 days annual leave plus bank holidays
• Enhanced employer pension contribution rate of 6%
• Comprehensive life insurance
• Free eye test vouchers as well as vouchers towards the cost of glasses
• Discounts on a variety of high street stores
• Long service awards
• Training and development opportunities

For more information on the Training Co-Ordinator role or for a confidential chat, please call Heidi Lees on 07712 675746 today.

Closing date 03.11.2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to Heidi.lees@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

ADMINISTRATOR / PLYMOUTH - PERMANENT VACANCY

Location: Plymouth, PL6

Job type: Permanent

Hours: Monday to Friday 36.25 hours per week (Hybrid and Flexible working may be available)

Salary: Up to £26,000 per annum, dependent on experience

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting an Administrator to join our client's office in Plymouth on a permanent contract.

The successful candidate will provide administrative support to the Lead Partners and help support the continued growth of the office.

Duties & Responsibilities:

Providing ad hoc accounts, administration and secretarial support for the team reporting to the Partners, Directors and Managers of the office

Supporting Partners with the proactive planning and completion of meetings and tasks including tracking appraisal and exam dates

Preparing materials for Partner and client meetings, presentations, and proposals

Managing meeting room diaries, room set ups and close downs

Hospitality for clients including meeting, greeting, arranging parking and refreshments

Answering phones, main switchboard and intercom; directing calls and taking and passing on messages accurately and efficiently

Upkeep and communication of key office information including suppliers, contractors, services, utilities, emergency shut offs and general maintenance management details

Checking Registered Office Board

Assisting in setting up new companies for clients

Ensuring terms of business are up to date

Preparation of database invitees and attendees for local office events

Creating and sending out invitations and managing responses and reminders

Generating content relating to events attended and agreed program

Providing general event support for the office

Reviewing company registrations and preparing marketing needs as required

Supporting monthly open event start up for the office and help to drive acceptance

Using social media for office feeds on LinkedIn, Twitter / Threads, Instagram and Facebook

About you:

Positive and friendly attitude

Able to multi-task and work independently

Great organization skills

Able to take initiative and meet deadlines

Professional and team orientated in approach

Good working knowledge of technology inclyding MS Word, Excel, PowerPoint and Outlook is essential

Recent experience of working in a similar position or customer / client facing administrative role

Benefits:

Hybrid and flexible working options

20 days annual leave plus bank holiday increasing to 25 days annual leave after 3 years' service

Opportunity to carry over 1 weeks holiday into the following holiday year

Death in service 3 x annual salary

Access to rewards and health scheme

24-hour employee assistance program helpline

Buy and sell holiday

Cycle to work scheme

Payroll charity giving

Private medical insurance

Introducing clients and team members commission schemes

Pension 3% rising to 4% (but matched up to 6% after 4 years' service )

Enhanced maternity and paternity after one years' service

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.

FINANCE ASSISTANT / BELFAST - PERMANENT VACANCY

Location: Belfast, BT3

Job type: Permanent

Reporting to: Financial Controller

Hours: Monday to Friday 08:00am - 16:30pm

Salary: £23,000 - £25,000 per annum

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Finance Assistant to join our clients team in Belfast on a full time permanent contract.

You will be joining a team of three who support the Senior Management Team through the accurate and timely processing of sales and purchase ledger, issuing purchase orders, processing monthly payroll, updating monthly reports, undertaking bank reconciliation and credit control.

The successful candidate will have 2 years' experience within a finance background with strong Excel skills and able to demonstrate that they are committed to working in a fast paced environment.

Duties & Responsibilities:

Assist in accurately maintaining the computerised Purchase and Sales Ledgers

Assist with purchasing, raising purchase orders as well as liaising with suppliers

Undertake multi-currency bank reconciliations and ensure correct allocation to customer and supplier accounts

Lead an efficient and effective Credit Control function

Support Operations on Stock Management

Assist with the production of monthly management and financial reports

Process and record monthly payroll for 70 employees

General administrative duties to assist Senior Management, the Sales Team and the general smooth running of the business

Ensure all work is carried out in line with company's strive for continuous improvement

About you:

5 GCSE's or equivalent at pass level including Maths and English

Minimum 2  years' experience working within a fast paced Finance Team

Excellent Microsoft Office skills including Excel

Experience using Management Information and ERP systems

Strong numerical skills with high attention to detail and accuracy

Ability to manage own workload

Experience working to deadlines and multi-tasking

Driving licence would be beneficial

Payroll and reconciliation experience would be advantageous

Experience of purchase and sales ledger would be advantageous

Experience working with Opera accounts system or Accura MIS would be advantageous

Benefits:

Onsite parking

Employee Discount

28 days holiday (including bank holidays)

Recognition awards

 Please bear in mind that this position will carry out a 2-stage interview process

1 st stage interview - ideally face to face but telephone interview available

2 nd stage interview - face to face is essential

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.

AdministratorMalton North Yorkshire YO17£22,000 - £24,000 per annumPermanent Office based roleHours Monday to Friday either 8am – 4pm or 9am – 5pmHawk 3 Talent Solutions are looking for an experienced Administrator to support a large IT team based in Malton North YorkshireThe RoleTo provide administrative support to the IT function for Sofina Foods Ltd. (SFL). To establish robust administrative processes to manage purchasing decisions, contract/licence renewals and asset management. To deliver concise and timely MI for these activities to the IT function to facilitate optimal governance and decision making.Duties

• Responsible for the day to day management of purchasing within the IT function from obtaining quotes from vendors, through to raising purchase orders, receipting stock and managing invoice reconciliation and queries.
• Ensure contracts are managed effectively from inception through to capturing and collating in a repository, to renewals and divestment.
• Manage the licencing process so that renewals and changes are dealt with effectively.
• Chair the Licencing and Contract Review meeting; providing minutes and actions.
• Ensure IT assets are managed and tracked through their lifecycle from initial receipt through to decommissioning and removal.
• Liaise with vendors to provide support and maintenance on IT equipment requiring repair.
• Conduct fact-finding exercises with new acquisitions to understand, collate and then administer their contracts and licences.
• Provide administrative support to the IT team in SFL.
• To perform any other tasks which may be reasonably requested by the company for the fulfilment of the role
• Travel to SFL sites to educate key personnel and administer agreed activities
• General administration tasks
• Booking meeting rooms, arranging travel and hotel details
• Logging & monitoring contractor expense details
• Assisting in amending or checking documents

The Person

• GCSE level Maths and English (C or above)
• Evidence of competence in using MS Office and SAP
• Knowledge of IT terminology
• Understanding of IT contracts and licences
• 3 years in providing administrative support
• Demonstrable record of managing meetings effectively and ensuring actions are followed up
• Demonstrable record of communicating effectively with internal and external stakeholders
• A full valid driving licence

Benefits

• Free onsite parking
• 8% company contribution pension

If you would like to apply for the role of Administrator, then please email your CV to debbie.gough@hawk-3.com  or call Deb on 07557803946Closing date is 12.10.2023 Please note this could change subject to suitable applications.Hawk 3 Talent Solutions are acting as an employment agency on behalf of it’s client.By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Job:  Customer Service Advisor  (Full Training will be provided)

Location:   Coryton (Flexibility once trained to Work from Home and the office)

Salary:  £21, 255 - £23,500

Job type:  Permanent, Full Time

Hours:  Monday to Friday 9am - 5pm

Summary:

To provide industry leading service support to customers who contact via an increasingly diverse range of channels. As well as transacting orders received for Bulk and Cylinder products in a timely manner, ensures that customer accounts are administered by providing seamless and value adding interactions through the effective utilisation of customer facing systems      

Key Responsibilities:

Have excellent communication and relationship building skills and demonstrate real care about the customer through a consultative and listening approach

Have a strong sense of ownership and take pride in your work

Be well organized and able to work under pressure

Have excellent attention to detail

Have good IT systems knowledge

Effectively answering inbound calls, emails, social media contact

Deploys and confirms customers ordering and delivery requirements

Able to resolve queries regarding customer accounts including billing, payment plans and general administration

Provide speedy and accurate information by telephone and in writing in line with procedures

Communicate effectively with all relevant site/company and external departments

Ensure that all incoming customer calls are handled efficiently and with compete customer satisfaction

Be receptive to complaints or problems, research, resolve customer complaints within given parameters, and be aware of possible solutions to make informed decisions and own the problem

Agree and achieve both quantitative and qualitative service standard performance targets and objectives with the Team Leader and ensure that these are met

Experience, attributes & skills sought:

Strong, clear, concise and confident telephone manner

High attention to detail

Able to prioritise tasks and work confidently under pressure

The ability to work in a fast paced environment, managing a diverse workload

The ability to challenge yourself and others to make step changes in knowledge, skills and behaviour, sharing best practice

Strong written and verbal communications skills

Good IT skills, Microsoft Office suite and ideally SAP

Personal Attributes:

Focused and motivated, with a positive attitude towards learning, growth and change

Resilient, and able to thrive in a rapidly changing environment

Integrity and the ability to conduct all interactions with leaders, peers and customers with honesty and openness

Solution orientated approach to problem solving, bringing forward new ideas and improvements

Benefits:

Matched 4.5% pension to 7.5% after 2 years ,

4x salary Life assurance ,

Income protection cover 50% sal after 2 years ,

Free EAP cover ,

Corporate Headspace app ,

33 days holiday inc bank hols increasing with length of service ,

Various corporate discounts

Closing date is 15 th  October 2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to maria.thorne@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Customer Services Operator

Role: Permanent

Location: Basildon

Hours: Monday - Friday 08:30hrs - 17:30hrs  (1-hour unpaid lunch)

Salary Range: £27,000 - £29,000 (DOE) per annum

An excellent opportunity has arisen with our client based in Basildon for a Customer Service Operator to work with in the Freight Forwarding department. You will be responsible for supporting the Customer Services team.

Company Benefits

• 20 days public holidays annual leave entitlement, plus 1 Milestone Day to take as you wish.
• Loyalty days up to a maximum of 5 days (1 per each full year of employment completed).
• An annual salary review.
• After 3 months service employees are entitled to become a member of the Group personal Pension Plan.  After one year's service the company offers enhanced Pension contributions of 9%.
• After one year's service employees are eligible to join the Private Medical Scheme (application process required).
• After completing six months' service, UK Death in Service is equal to three times your annual salary.
• Access to our confidential Employee Assistance Programme for you and your immediate family members (spouse/partners and children aged 16 to 24 in full-time education, living in the same household).
• Access to our Employee Discounts and Perks platform, which includes grocery shopping, holidays, movies, sports, wellness and many more.

Key roles and responsibilities

• Ensure customer Bookings are accurately taken and entered operations system, International, National, and cross trade.
• Booking deliveries in with customers.
• Liaising with suppliers / Origin Offices.
• Build strong relationships with customers.
• Invoicing and administration.
• Ensure Bookings made with Origin office.
• Aid Credit Controllers with the collection of overdue payments from suppliers or clients.

Skills, experience, and competencies

• Be able to prioritise own workload but also be able to work as part of a team.
• Be fully conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems.
• Have excellent communication skills over the telephone and e-mail.
• Have experience with Excel reporting.
• Have good team working skills.
• Have good understanding of logistics processes and procedures.

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to by applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.