Front-Line Support Agent
Front Line Support Agent
Permanent
Monday - Friday 9am - 5:30pm
London, N14
£25,000
The Company:
Hawk 3 Talent Solutions are working with a company which provide broadband in rural areas of the UK focussing on homes, businesses, and outdoor sites. Our client is on the lookout for a Front-Line Support Agent to join their team based in London (N14) which has access to a tube station next to the office. This role offers hybrid working 2 days a week after probation and full in-depth training is given.
The Role:
- As the Front-Line Support Agent, you will be helping customers resolve technical issues they may be experiencing
- You will be troubleshooting a variety of technical issues - this may be slow internet speeds or problems with a Wi-Fi router.
- Providing excellent customer service to customers
Experience Required:
- The client is looking for an individual who has ideally a background in complaints or from a helpdesk position
- The Front-Line Support Agent, will need to have a passion for technology and customer service
- Must have a strong sense of empathy
- Ability to prioritise work
- The candidate must be reliable
- Have the ability to work in a fast paced environment
What's in it for you?
- Full training provided
- 25 days annual leave, plus Bank Holidays and your Birthday off
- Life assurance
- Income Protection
- 8% matching on our Pension scheme
- Bike to Work and Electric Vehicle schemes
- Health Cash Plan
- Wellbeing and Social initiatives
- Employee referral scheme
For more information on the Front-Line Support Agent role or for a confidential chat, please call Heidi Lees on 07712 675746 today.
Closing date 29.04.2023
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to Heidi.lees@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy . Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Please note
If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. All adverts are refreshed weekly, applications to be submitted by close of play Friday. Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within one week of the closing date. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy. Here’s our full privacy policy: https://www.hawk-3.com/pages/privacy-policies Thank you for your interest in this role.
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IT Systems Infrastructure Engineer
IT Systems Infrastructure Administrator
IT Support
York, North Yorkshire LS24
£30,000 - £35,000 per annum
Permanent role Office based role
Full time hours Monday to Friday
Commutable from York, Leeds, Wetherby, Selby or Garforth
Available on a public transport route – Free parking onsite also available.
The Role
Hawk 3 Talent Solutions are working with a well established company based on the outskirts of York who are looking for an experienced IT Systems Administrator to join their team.
You will be working in the Group IT Team where you will help maintain and support the Groups IT infrastructure and provide first and second line IT support to all areas of the business.
Duties
- Install, manage and maintain, the technical infrastructure and application systems
- Provide timely 1st and 2nd line support to all users, including offsite mobile, and overseas employees
- Maintain effective processes to manage and respond to user issues
- Ensure that the IT infrastructure security is effectively maintained to the high standards required.
- Maintain server backups in accordance with the business continuity plan
- Ensure key IT services information is documented and maintained
- Ensure software licensing compliance
- Procurement or IT equipment
- Support Group IT Manager in development of local site IT budget
- Manage expenditures within agreed budgets
- Provide appropriate business case to support planned IT spend
The Person
- Customer focused
- Clearly demonstrates understanding of the role of IT in supporting the efficient day-to-day operation of the business
- Problem Solving
- Able to demonstrate well developed IT system problem solving skills
- Well organized
- Able to effectively set priorities and manage multiple tasks to meet agreed delivery targets
- Structured approach to planning and executing projects
- Good communication skills
- Good command of English (written and verbal)
- Collaborates well with colleagues
- Strong knowledge and experience with
- Active Directory services in a multi-site and domain environment
- Firewall Systems including an understanding of VPN services
- Microsoft Server and client operating systems (2008/2012/2016,7/10)
- Microsoft Exchange Online
- Microsoft 365
- TCP/IP network including configuration of switches and routers
- IP Phone Systems
- Virtualisation technologies (including VMWare ESXI)
- Enterprise backup solutions
- Support of Android and IOS mobile devices
- Hardware/Software troubleshooting
- SQL database administration and maintenance
knowledge of:
- CAD Applications
- PDM/ERP/CRM Applications
- Azure
Benefits
- Company pension
- Cycle to work scheme
- Flexitime
If you would like to apply for the role of IT Systems Infrastructure Administrator then please email your CV to debbie.gough@hawk-3.com or call Deb on 07557803946
Closing date is 30.4.2023 Please note this could change subject to suitable applications.
Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Production Planning Administrator
Location: Sowton Industrial Estate, ExeterAssignment: Permanent contractHours: Monday to Friday 08:00am – 16:30pmSalary: £22,500 per annumDuties as a Production Planning Administrator:
- Receive deliveries into Sage of Purchased Parts delivered to Metal Shop
- Receive deliveries into Sage of Packing Parts delivered to Warehouses
- Ensure that all Delivery Discrepancy reports are forwarded to the relevant Buter on the same day as the date of arrival
- Ordering of Packaging materials required in accordance with associated Work Order Pick List
- Ensure Out Work Sub-Assemblies are paired to relevant Work Orders
- Coordinate the system transfer of inspected stocks from their goods in locations to their final storage locations
- Issue Pick Lists of parts required to complete Works Orders to Stores for picking.
- Coordinate the system transfer of components issued from their stores locations to the appropriate Production, Assembly line or other Bin to Bin locations.
- Ordering Work Wear for all employees.
- Ordering equipment and consumable materials as required by Assembly and Metal Shop departments within budgetary constraints.
- Recording Write Off stock adjustment on Sage.
- Printing Route cards for Assembly.
- All other duties as may reasonably be requested by the Production Planning Manager and Production and Purchasing Director.
About you:
- Excellent written and verbal communication skills
- Attention to detail
- Excel skills
- Flexibility to carry out a wide ranging role
Benefits
- 6.4 Weeks Starting Holiday
- Generous Flexitime
- Free Eye Test
- Pension Scheme
- Free Parking
- Staff Discount
Closing date: 29.04.2023
To Apply please follow the application process for the site this job is advertised on or email your CV to shannon.mcmahon@hawk-3.com By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Freight Administrator
Job Title: Freight Administrator Salary: £ 22,500Location: Exeter Type: PermanentThe roleReporting directly to the Group Freight Controller.Main duties and responsibilities
- Preparation of data for import shipments – this will include scheduling European/Rest of the World data for input by the Freight Controller and Freight Co-Ordinators.
- Co-ordinating documents and information for the internal import declaration process
- Gathering shipment and origin information and checking accuracy of details
- Assisting with compiling documentation ready for upload into Customs Agents Portal
- Managing communications between, customs agent, suppliers, hauliers etc. to obtain all required documentation in accordance with required time lines
- Chasing suppliers for outstanding information as and when required
- Obtaining transport quotations when required
- Checking commodity codes against templates and customs tariff for additional controls
- Assisting in maintaining spreadsheets and templates
- Chasing customs agents for outstanding customs clearance documentation
- Checking import entries when required
- Balancing agent’s invoices when required and scanning into relevant files
- Providing assistance with audits
- Record keeping for compliance
- Manage supporting documentation/relevant database for supporting declarations
- Liaise with transport providers regarding any transportation issues
REQUIREMENTS:
- Administrative background within freight/shipping/import or export is preferable
- Good attention to detail and accurate keyboard skills
- Methodical and numerate
- IT Literate
- Organised with good time management skills (Ability to work in a fast paced environment in order to meet clearance deadlines)
Benefits
- 6.4 Weeks Starting Holiday
- Generous Flexitime
- Free Eye Test
- Pension Scheme
- Free Parking
- Staff Discount
Closing date: 29.04.2023
To Apply please follow the application process for the site this job is advertised on or email your CV to shannon.mcmahon@hawk-3.com By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Admin Assistant
Job Title: Administrative Assistant
Location: Wantage
Job Type: Permanent
Hours: Full Time - Mon-Fri - 40 hours per week
Job Purpose
- To provide an effective administration support service to the Directors, Clients, Business Development and Operational Managers and keeping detailed and accurate records.
- To provide a friendly and professional service to clients, prospective clients, colleagues and visitors.
- Provide administrative support within the company.
- Assist in the collation and preparation of quotations and tender returns.
- Raise invoice advice notes and any relevant pay advices.
- Collate Audit information and any other relevant contract information in order to complete monthly reports for clients
Key Result Areas
- Greeting visitors and telephone callers promptly and routing their enquiries efficiently and effectively.
- Assist PA & senior managers with daily organisational tasks
- Meet with visitors and assist with general support
- Answer and direct phone calls
- Plan meetings and take detailed minutes
- Write and distribute email, correspondence memos, letters, faxes and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Update and maintain office policies and procedures
- Order office supplies and research new deals and suppliers
- Maintain contact lists
- Book travel arrangements where required
- Act as the point of contact for internal and external clients
- Order items required by clients as instructed by your Line Manager
- Principal Responsibilities
First point of contact for all callers, visitors and contractors at the site:
- Screening all calls, establishing the caller and content of the call, as well as confirming exact contact details.
- Ensuring telephone messages are conveyed promptly, accurately, efficiently, courteously and with discretion.
- Ensuring visitors are welcomed with courtesy and in a professional manner.
- Briefing visitors on the Emergency Procedures relevant to the head office building and making sure that access is only given to the appropriate area as determined by the host.
- Ensuring requests are dealt with in a timely manner and action is taken appropriately.
- Liaison with couriers regarding collection times, ensuring all documentation has been prepared in readiness.
- Arranging meetings, ensuring that commitments and competing demands are efficiently managed and future needs anticipated, meeting all business priorities.
- Ensuring production of documents (for both internal and external circulation) is in line with quality standards.
- Ensuring all documents are recorded and handled in line with security and information management guidelines.
General administration duties:
- Maintenance and updating of appropriate files and directories to ensure staff have access to the most factual information, promoting efficient working.
- Typing of correspondence, reports and other documentation as required.
- Assistance with copying, emailing, scanning, laminating and binding.
- Any additional administrative tasks as requested.
- Working knowledge of office equipment, like printers and fax machines
- Proficiency in MS Office (MS Excel and MS Word in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving skills
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
Quality aspects
- To follow and ensure staff follow standard operating procedures to maintain BS EN ISO 9001: 2008, OHSAS 18001:2007 and ISO 14001:2004 compliance.
- To demonstrate values in regard to customer service, courtesy to all work colleagues and other agency professionals.
Personal development
- To participate in the staff appraisal programme, identifying personal strengths and weaknesses and personal development needs.
Other duties
- Other duties that may be required as requested by the management team.
- It is against the law to smoke inside any premises or company vehicles. You may smoke within a designated smoking area outside the building.
- Complete confidentiality regarding client details and work practices is essential under the Data Protection Act 1994 and if breached, could result in disciplinary action and possibly dismissal.
Hawk 3 Talent Solutions are operating as an employment agency
To Apply please follow the application process for the site this job is advertised on or send your CV to brooke.gilmore@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Senior Internal Auditor
Are you an experienced Senior Auditor, looking for a new opportunity ? Do you have experience of auditing the standards of health & safety, environmental, fleet, security, MHE, quality and financial controls ?
The Opportunity,
This is a fantastic opportunity for an experienced auditor with knowledge of modern audit techniques and financial principles, to join one of the world's preferred supply chain logistics companies, dedicated to a culture of continuous improvement, ensuring everyone who works there is committed, connected and creative in making them the world's preferred choice.
They are now looking for a Senior Internal Auditor to join the team on a full-time basis, for a 12 month fixed term contract, working remotely up to four days per week.
The Role
- Your expertise will provide a key foundation , ensuring our systems remain effective and compliant so we can continue the journey to becoming the world's preferred supply chain logistics company.
- As a Senior Internal Auditor, you will carry out audits of control systems throughout the company.
- Evaluating the standards of health & safety, environmental, fleet, security, MHE, quality and financial controls, you will ensure compliance with ISO 9001, 14001 and 28001, OHSAS 18001, AEO, BRC and MHRA / GDP certifications.
- You will also prepare detailed audit reports, making recommendations to improve standards of control.
Additionally, you will:
- Carry out financial, operational, systems based and VFM audits
- Supervise junior team members
- Provide independent assurance to the Board on the standards of control
- Contribute to the development of the audit programme, approach, techniques and reporting standards
- There will also be an element of European travel necessary.
Salary & Benefits
- Salary of £41,000 - £45,000 per annum (depending on experience), Bonus
- Car allowance
- Family health cover
- 25 days' holiday (excluding bank holidays)
- Company Pension Scheme
- Critical Illness Cover
- Employee benefits i.e. Discount schemes including E-vouchers and gift cards, gym membership as well as a recognition platform
- Tailored development and career opportunities
- Employee Wellness initiatives - includes 24/7 online GP, mental health support service, get fit programme and more
To be considered as a Senior Internal Auditor, you will need:
- Experience working in an audit environment
- Knowledge of modern audit techniques
- Knowledge of financial principles
- An understanding of risk and Corporate Governance issues
- Excellent written and verbal communication skills
- Proficiency in IT
- Formal accountancy / audit qualification preferred
Closing date 22.04.2023
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Help Desk Coordinator
Are you an experienced Help Desk Coordinator, or Customer Service Advisor looking for a new and exciting opportunity, with a business that offers genuine personal and career development.
The Opportunity
To join an established, progressive and award winning facilities management business, becoming a member of the team to help support the day to day running of the business, assisting all departments within the business where required whilst managing a set-list of engineers.
Responsibilities and Duties:
- To contact customers to arrange engineers' jobs - Via Email / Telephone
- Managing client's portals to ensure KPI's are met
- Typing up confirmation letters / emails for jobs booked
- Answering telephone calls and emailing customers
- Booking hotels for engineers
- Input data on database and creating excel sheet for Clients
- Franking post, photocopying and scanning
- Raising quotes for remedial works following job completions
- Verifying completed works meet client's needs
- Ensuring engineers have jobs available to complete
- Uploading sample certification following testing at the lab
Preferable Experience and Skills:
- Experience invoicing clients for works completed
- Serving as the main point of contact
- Scheduling meetings and travel
- Answering calls and correspondences
- Ensuring deadlines are met
- Acting as a liaison between other professionals in the office
- Creating a general workflow
- Administration skills
- To be thorough and pay attention to detail
- The ability to work well with others & on your own
- Excellent verbal communication skills
- Customer service skills
- To be able to use a computer and the main software packages competently
Salary and Benefits
- £22,500
- Working with likeminded ambitious people to achieve personal and professional goals
- Company pension scheme - 5% employer, 4% employee with option for you to contribute more
- Private healthcare scheme provided - includes services such as: Optical, Dental, Physio, Chiropractic, Hypnotherapy, 24-hour GP service & Helpline for counselling, tax, and legal services
- Health and wellbeing services
- Internal social calendar, regular team events throughout year
- Development and training available to assist progression
- Bespoke professional development plan to assist progression and development
- Involvement in ambitious departmental development plans
Closing date 22.04.2023
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Logistics Administrator
Logistics Administrator
Chepstow
Permanent Full Time - 39.5 per week
Salary - £23,500 PA
Hawk 3 Recruitment are working with a specialist manufacturer based in Chepstow to recruit a Logistics Administrator to join their company on a permanent basis. Excellent opportunity for someone who is looking to progress and develop their career with a successful and established and successful firm.
Reporting to Head of Warehousing & Logistics
Job Purpose:
To ensure that all the companies transport options are being utilised to maximum efficacy ensuring that customer service levels are kept in line with the companies KPIs.
Responsibilities
Produce a daily transport plan that is both practical and achievable ensuring minimal cost and maximum profitability.
Ensure that the plan is clearly communicated to all necessary parties and maintain regular contact with all internal departments.
Liaise closely with the Warehouse and Customers Services teams to achieve the most effective plan.
Ensure the export documentation is correct and valid; ensuring that all the correct documentation is raised in line with the HMRC requirements.
Entering data to maintain up-to-date transportation records.
To ensure that the drivers' hours are utilised correctly.
Manage driver's hours/Holidays/sickness.
Manage servicing/inspections/MOT of company wagons.
Plan external transport and raise PO and record transport costs as per company KPI, arranging any special transport requirements on behalf of other departments.
Assisting with despatching of all materials to customers and suppliers ensuring that all the paperwork is correct.
Ensuring that we have a POD after the delivery has been completed.
Any other duties that may be required
Competencies
Experience of working in Transport Planning or Administration.
Good geographical knowledge.
Working knowledge of a Transport Planning System would be advantageous.
Knowledge of CPC/Driving Law
Good general PC skills
Ability to problem solve.
Can communicate clearly with others.
Troubleshooting/Problem solving.
Ability to prioritise workloads.
Reliable, enthusiastic, and flexible in approach.
Able to work under pressure in a time critical environment.
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to bliss.hulme@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Mobile Patrol Operative - Manchester
Permanent: Mobile Patrol Operative - Manchester
Hours - 40 hours per week, 5 days over 7
Salary: C £20,500
Permanent: Mobile Patrol Operative - Manchester
Hours - 40 hours per week, 5 days over 7
Salary: C £20,500 Competitive commission
Job Purpose:
To be responsible for issuing Parking Charge Notices to vehicles that do not comply with on-site parking regulations. The role will involve working outdoors across various car parks in your designated area. Due to the nature of the role, there will be a large amount of face to face interaction with members of the public.
Duties and Responsibilities:
- To provide exceptional customer service to their clients and the users of their car parks
- To consistently achieve against KPI's
- To work collaboratively with your team to ensure best practise is shared
- To efficiently plan routes with the use of navigation apps and knowledge of the region
- To patrol car parks in your designated area
- To issue Parking Charge Notices to offending vehicles as per site specifications
- To work with members of the public in a professional manner, even in confrontational situations
- To promptly report any health and safety issues that arise in line with company policy
- To maintain an up to date knowledge of industry standards and display these through your work
Person Specification:
- Ability to work independently and with a high degree of autonomy
- Ability to work well under pressure and adapt quickly to changing circumstances
- Ability to remain professional in difficult situations
- Positive attitude towards their work
Closing date is 31st April 2023
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to donna.Gibson@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Multi Skilled Maintenance Engineer
Multi Skilled Maintenance Engineer - Elec bias
Location: Edinburgh
Hours of work: Continental Shift Pattern
Salary: £40k
Summary:
They are looking for a highly versatile, professional and self-motivated individual, who will be part of a small engineering team involved in a dynamic and varied role helping to support the smooth running of one of their laundries. This is an exciting opportunity to work within a fast-paced environment.
The ideal candidate will possess excellent maintenance and fault-finding skills. You must demonstrate flexibility with a hands-on approach and a can-do attitude dealing with a wide variety of tasks.
Key Responsibilities:
·Completion of all routine maintenance, in line with the agreed site plan;
·Repair and maintenance of the plant and its equipment, to ensure faults are identified quickly and production downtime is minimised;
·Accurate recording of all work undertaken for compliance and audit purposes;
·Ensuring all duties are undertaken in line with current health & safety legislation.
Experience, attributes & skills sought:
·An experienced multi-skilled engineer with an electrical bias;
·Proven track record within a fast-paced production environment;
·Conversant with PLC's;
·Proactive and can-do attitude;
·Flexible approach to working hours is essential (at this time we are working only dayshifts but as things begin to open further, we will be changing back to a continental shift pattern)
·Ideally from a Laundry or FMCG industry background (Not essential)
Hours
4 x days (6am to 6pm) 4 off, 4 nights (6pm to 6am) 4 off ...
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.Sheehy@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Multi Skilled Maintenance Engineer - Mechanical bias
MULTI SKILLED MAINTENANCE ENGINEER
Fishponds, Bristol
Permanent: Monday to Thursday 06.00-14.00
Salary: Basic salary £42-£44k negotiable depending on experience Overtime Bonus
Hawk 3 Talent Solutions are looking to recruit a Multi Skilled Maintenance Engineer for a permanent role with our client, a specialist manufacturer based in Fishponds, Bristol
Reporting to the Operations Manager, the successful candidate will work closely with all production teams performing both planned and breakdown maintenance and to respond to requests for repairs/spared ordering in a timely manner in accordance with the requirements of the business.
KEY ACCOUNTABILITIES:
The role will encompass:
Performing planned maintenance on packaging related machinery to ensure that they are at a high standard
Responding to breakdowns and requests for work
Implementing improvements on current processed
Reducing downtime of current equipment and maintain the current spare part inventory
Identifying and implementing improvements on current finishing maintenance processes
Working with management to establish new spare parts processes including Kanbans where necessary to improve spare part inventory management
Developing and recording all engineering activities carried out by use of the Electronic Maintenance Management System including spare parts ordering and booking in
Effectiveness of machinery and therefore production output
KNOWLEDGE, SKILLS, EXPERIENCE
Essential:
City & Guilds trained with an HNC or equivalent in Mechanical or Electrical Engineering.
Preferable:
Experience working within a manufacturing environment, preferably FMCG/Packaging industry
18th Edition certificate would be advantageous
Electrical engineering experience
Organisational skills with quick reactivity to breakdowns
Problem solving skills
Decision making ability
Computer literate
Adaptable fault finding and rectification skills.
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.Sheehy@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Business Development Executive
BUSINESS DEVELOPMENT EXECUTIVE
OUTSKIRTS OF NEWPORT
PERMANENT - FULL TIME
SALARY - COMPETITIVE BONUS STRUCTURE BENEFITS
Hawk 3 Talent Solutions are looking to recruit a Business Development Manager for our client, a specialist manufacturer based on the outskirts of Newport, South Wales.
Purpose of Role
Ownership of key commercial accounts within the Specialised Applications Business Unit, ensuring annual sales and 3-year vision is met. Provision of day-to-day customer interface for technical and commercial related matters during the prospecting stage, whilst identifying and pursuing new business development opportunities.
Key Responsibilities:
Responsible for the day-to-day management of the defined sales area and to develop the customers from both an internal and external perspective.
Develop long?term relationships at all levels and with key stakeholders at customer sites.
Key account management of strategically significant accounts to ensure all new business opportunities are maximised for the Aftermarket & Specialised Applications Business Unit.
Identifying new market opportunities, new products, and new customers.
Working towards exceeding sales targets and achieving predetermined individual and departmental objectives.
Managing a structured customer visit program, emphasizing UK/Foreign customers for development on a strategic/value rated basis.
Meeting with vehicle and systems manufacturers for technical project reviews and providing solutions to technical problems (training provided)
Monitoring sales performance of the customer portfolio, identifying areas for improvement and sales growth
Completing brief monthly sales report each month to give an executive summary of the defined areas sales performance, new business development and objectives for the next month
Identifying and attending relevant trade related shows and exhibitions, either as visitor or exhibitor.
Ensure all contracts are reviewed and signed off in line with the Group Contract Review policy.
Key Requirements:
Relevant degree would be desirable.
Maintain a high standard of Health and Safety based upon safe working practices and support environmental initiatives.
Accomplished sales professional with a proven track record of identifying, managing and exceeding sales targets.
A strong communicator, with excellent negotiation and presentation skills.
Ability to work effectively, both autonomously and contribute as an active team member.
Ability to listen and identify customer needs and translate these into sales/further business development opportunities.
Sales experience within an engineering or manufacturing background (desirable)
Having a keen interest in Vehicles/Engines/Technical (desirable)
Collaborate with other Senior Plc businesses to ensure wider revenue generation opportunities are realised.
Ensure that all work activities and records comply with Company Policies, Procedures and Codes of Practice.
Be driven with a hunger and passion to generate new business and work with senior management to align sales strategies and solutions.
Demonstrate tenacity in striving to be better than the competition.
Strong soft skills and an understanding of people behaviour and the self-awareness to react appropriately. Be politically astute.
Ability to communicate information, whether technical or non-technical to internal stakeholders and customers, in a clear and concise manner.
Highly professional and capable of being a strong ambassador for the company.
Motivated and a self-starter & able to work on own initiative
Willing and able to travel globally and at times, at short notice.
Benefits:
Bonus Scheme
25 days holiday Bank Holidays
Excellent Salary Sacrifice Pension Scheme
Access to pool cars for travel
Company laptop/ phone
Free Parking
Flexible Working Policy
Employee Events
Recognition Awards
Training and Development (Internal & External)
Share Save Schemes
Salary Sacrifice Scheme- Cycle to work scheme
Employee Assistance Programme
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.Sheehy@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Multi Skilled Maintenance Engineer - Mon to Thurs Days
Multi Skilled Maintenance Engineer
Location: Cumbernauld
Hours: Mon to Thurs 2-10pm
Salary: £42k
An opportunity has arisen for Multi Skilled Maintenance Engineer to join our client, a specialist manufacturer in the Cumbernauld area. Excellent salary and progression opportunities for the right candidate
The focus of the role is to work closely with the production team to ensure that machinery downtime is kept to a minimum and that all maintenance is conducted in advance to avoid production disruption.
They will need to work collaboratively with the engineering team, supporting and identifying means of improving plant productivity. They will ensure that any spare parts, materials, and equipment are available. They will be able to investigate and establish the causes of all breakdowns and machinery speed losses and record any repairs to ensure recurrent faults can be recognised.
The Candidate:
To successfully carry out this role you will need to be multi-skilled preferably with an Electrical bias. Electrically you will be able to fault find on single and three-phase systems, servo motors and AC motors, sensors, and various control systems. There will be an element of electrical installation as required, typically lighting and small power. Knowledge of plc electronics desired.
Mechanically you will be able to work on drive train systems, rollers, gearboxes, shafts, pneumatics, and some hydraulics. There is a requirement to be able to strip machine assemblies to component level and rebuild. You will also need to have demonstrated experience in maintenance engineering and show the ability to work off your own initiative.
Education to NVQ Level 3 or equivalent is preferred, but not essential as we would consider "time served" as experience.
You will be multi-skilled and have strong communication skills and excellent organisational skills.
What will you receive?
Competitive pay negotiable depending on experience
28 days holiday (increases with service) including a fixed Christmas break
Pension
Free parking
Online Holiday booking
We offer a competitive benefits package which includes:
Perkbox membership which includes discounted gym membership, active wear and nutrition, savings on everyday shopping, cinema tickets, food and drink and emotional wellbeing support.
WE CARE membership which includes easy access to 24/7 GP consultations, mental health support, get fit programmes and much more.
The opportunity to gain further qualifications through external training
Career progression and training opportunities
To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.Sheehy@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
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