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Office Manager

40000 - 40000
 

Job Description

Office Manager

Permanent

Morley, LS27

Up to £40,000 DOE

Monday – Friday Office Hours (around 9am-5pm) flexibility 1 in every 2 weekends be available on the work phone for team assistance.

 

Hawk 3 Talent Solutions are recruiting on behalf of our client.

Hawk 3 Talent Solutions are recruiting for an Experienced Office Manager to join the team within our well established, family run specialist home care client in Morley. This is an exciting role for an experienced Office Manager or an experienced Customer Care Manager who is looking to influence the growth of an already successful team and really make a difference.

Responsibilities of the office Manager:

As the Office Manager, you would be responsible for managing a team of around 10 members of staff, including Care Coordinators and Customer Service Advisors and Administrators, as well as ensuring the quality of customer care is always at its highest.

Reporting to the Service Delivery Director, your responsibilities would include, but are not limited to;

  • The day-to-day management of a team of around 10.
  • Coaching and mentoring your team.
  • Holding 1-2-1’s, appraisals and any other HR related meetings within your team.
  • Ensure the business remains CQC regulations, both staff and systems.
  • Involvement of future recruitment within your team.
  • Creating, implementing, and managing processes within your team.
  • Implementing and maintaining procedures relating to office administration systems.
  • Regularly generating internal reports and analysing data.
  • Preparing letters, presentations, and reports.
  • Working closely with employees, suppliers, and customers.
  • Dealing with incoming client queries and resolving any issues.
  • Maintenance of business databases and software systems.
  • Maintaining compliance of business systems.
  • Overall responsibility for ensuring that the office runs smoothly ensuring clients are consistency receiving the best possible service.

Skills and Experience Required of the Office Manager:

  • A minimum of 5 years’ experience within an Office Manager role or equivalent.
  • Proven experience of successfully managing teams.
  • Previous experience working within a service driven environment (this does not need to be within the Care sector).
  • Knowledge of CQC regulations is desirable however not essential as full training & development would be given.
  • Previous office administration experience.
  • Be able to work in a fast and efficient manner.
  • Have excellent written and oral communication skills for concise and accurate reporting and both internal and external communication.
  • Have excellent IT skills.
  • Be self-motivated and driven.
  • Be able to work effectively as part of a team.
  • Be dynamic, flexible, tenacious, and adaptable as requirements change.
  • Have excellent time management, organisation and planning skills.

What you will get in return:

  • A very competitive salary of up to £40,000 PA dependant on experience.
  • Monday to Friday working pattern, office hours although you will need to be flexible and be on hand to answer any staff queries 2 weekends per month if necessary.
  • Office based, you will be working within a lovely, modern office close to the motorway network and transport links.
  • Free onsite parking.
  • Progression opportunities.
  • Competitive annual leave allowance.
  • Gym membership.
  • Access to pool company car.
  • Education carer support for the relevant courses.

Closing Date 4th November 2022

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to by applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

To email CV's directly, please email elly.clow@hawk-3.com who will review, and book in a call.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Please note
Hawk 3 Talent Solutions is operating as an employment business. All adverts are refreshed weekly, applications to be submitted by close of play Friday. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within one week of the closing date. Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy. Here’s our full privacy policy: 
https://www.hawk-3.com/pages/privacy-policies Thank you for your interest in this role.

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