Sales Office Administrator

Posted: 21 July 2022
Expires: 14 September 2022

SALES OFFICE ADMINISTRATOR

Outskirts of Cardiff

Permanent - Full Time 37.5 hours

Salary £19,500

Hawk 3 Recruitment are working with a specialist manufacturer based on the outskirts of Cardiff to recruit an Administrative Assistant to join their estimating team on a permanent basis. Excellent opportunity for someone who is looking to progress and develop their career within an established and successful firm.

Job Purpose:

  • To provide a comprehensive administration service to the estimating department.
  • To play an active role in supporting all estimating activities and to provide the administration Cross Cover when required
  • Responsible for ensuring that all records associated with the estimating activities are accurately maintained and administered.

Responsibilities:

  • Responsible for accurate maintenance of estimating spreadsheets and records
  • Reviewing Projects to compare information from different clients
  • Maintaining Project Folders
  • Supporting the estimating team and sales office manager
  • Communicating with customer for any missing/required information
  • Estimating
  • Quote to order
  • Customer Service - email, phone
  • Checking DFAs against quote prior to processing order
  • Quote follow ups by phone
  • Provide Cross Cover for customer services

Key Skills:

  • Organised and efficient.
  • Ability to prioritise workload and work to deadlines.
  • Attention to detail.
  • Team player with high level of dedication.
  • Excellent communication skills ie. written and verbal communication.
  • Strong organisational skills.
  • Knowledge of all Microsoft office packages ie. excel, word, outlook, powerpoint.
  • Time management.

Pay and Benefits:

  • Salary £19,500
  • Holidays are 22 days plus bank holidays (up to 27 days awarded for long service)
  • Workplace pension scheme
  • Life insurance
  • Free car parking

Closing date for applications: 23.06.22

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to Brooke.Gilmore@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Please note
All adverts are refreshed weekly, applications to be submitted by close of play Friday. 
Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within 1 week of the closing date. Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy. Click here to read our full Privacy Policy. Thank you for your interest in this role.

 
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Customer Service Administrator
Posted: 22 July 2022
Expires: 21 August 2022

Job Title: Customer Service Administrator

Location: Outskirts of Cardiff

Job Type: Full Time / Fixed Term Contract (1 year maternity cover)

Hours: Mon - Thurs - 8am - 4:30pm - Fri - 7:30am - 2pm

Job Purpose

Customer Services Administrator is the first point of contact to customers to meet their needs and ensure that they get maximum value from the business (dealing with inquiries via phone calls, emails and resolving them).

Customer Services Administrator is responsible for effectively administering the data entry requirements for the quotation process in line with the sales order process and for providing Admin support for other Commercial Team Members.

Responsibilities

· Pivotal role assisting between Customer, Supplier, Design, Purchasing, Production Scheduling, Accounts and Senior Management.

· First point of contact for customers assisting with any queries or redirecting calls to the relevant person/department.

· Cross-checking each quote and DFAs against the customer PO or all customer enquiry requirement correspondence prior to raising orders to reduce errors, remakes and customer complaints.

· Ensure purchase orders are or agreed customer reference numbers in place for each Customer Order to prevent delay of payment.

· Accurate raising of sales orders in line with customer requirements i.e. phasing

· Accurate monitoring of the contract review, contract review amendment and delivery improvement request processes ensuring they are actioned and returned from Design, Purchasing & Scheduling within 72hours (unless large project) ready for customer acknowledgement.

· Issuing customer delivery acknowledgements

· Issuing transport booking requests to the Logistics Administrator in line with customer delivery expectations and vehicle/offload restrictions.

· Assisting Accounts with internal enquiries, dispute investigating & credit reporting.

· Raising and assisting with the investigation of customer complaints and resolving in a timely manner.

· Maintaining the sales order backlog ensuring all orders are shipped and invoiced and closed from previous week.

· Record and maintain data accurately to assist department reporting i.e. Orders raised, 'free of charge' orders, credits to be raised, CRM.

· End of month, ensuring all orders are shipped, invoiced, and closed on the last working day of each month.

· Work within the guidelines laid out in current Eurobond procedures/working practices i.e. credit control.

Key discipline

  • Compliance with order processing with the department disciplines.
  • Maintain sales order backlog.
  • Maintain and monitor the contract review processes.
  • Input and resolution of customer complaints.
  • Team working.

Hawk 3 Talent Solutions are operating as an employment agency

To Apply please follow the application process for the site this job is advertised on or email your CV to Brooke.Gilmore@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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Project Administrator
£ 20788 - £ 20788
Posted: 15 August 2022
Expires: 14 September 2022

PROJECT ADMINISTRATOR

12 MONTHS FIXED TERM CONTRACT

CWMBRAN - Hybrid working available

SALARY £20,788

Hawk 3 Talent Solutions are now looking to recruit a Project Accounting Administrator for our client, a specialist manufacturer based in Cwmbran. This role is a 12 month fixed term contract to cover maternity leave however may lead to other opportunities in the future for the right candidate.

Excellent opportunity for progression for the right candidate.

Supporting the AMR Project Manager, the Project Accounting Administrators' main duties will be:

  • General administration duties
  • Weekly invoicing of customers installation and maintenance reports
  • Updating the Installation Register adding new stock and disposals
  • Monthly rental invoicing
  • Updating the Rental Register adding new stock
  • Checking sub contractor invoices to ensure that the customer has been invoiced for any work carried out
  • Maintaining a monthly sub contractor accrual spreadsheet

Knowledge and Experience required:

  • Previous Administrative experience with high attention to detail is essential
  • Previous invoicing experience would be a distinct advantage
  • Must be methodical
  • Able to prioritise their workload
  • Able to stay focused under pressure
  • Professional telephone manner
  • The successful candidate will be IT literate, numerate and will want to be part of a team

This role is a permanent contract for 37.5 hour per week

8.00-16.00 Mon to Fri with 30min lunch - Flexibility is available for the right candidate

Salary: £20,788 negotiable depending on skills and experience

Benefits:

  • 25 days hols plus bank Hols
  • Pension
  • Life Assurance
  • Share Scheme
  • Cash back health plan
  • Cycle to work Scheme
  • Employee Assistance Programme
  • Access to online learning platform

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.Sheehy@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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Progressor
£ 22000 - £ 24000
Posted: 15 August 2022
Expires: 14 September 2022

Progressor

Permanent

Location: Wetherby

Salary: £22,000 - £24,000 (doe)

Working Hours: Monday - Thursday 9:00am - 6:00pm & Friday 9:00am - 5:00pm

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client .

The Company

Hawk 3 Talent Solutions are working with a client who are based Wetherby and are looking for someone to join their dynamic team. Our client wants someone to onboard and development relationships with new investors and provide investment opportunities to qualified investors.

Main Responsibilities of the Progressor

  • As the Progressor, you will be monitoring and prioritising tasks and daily workloads to achieve targets
  • You will need to liaise with clients and solicitors to ensure each party is kept up to date at all times
  • Arranging valuations
  • The Progressor will be communicating between solicitors, surveyors, mortgage lenders, agents, vendors, and home buyers
  • Managing progress of transactions from the point of contracts issues to completion
  • As the Progressor, you will be conducting enquiries from completed valuations

Experience and Skills required

  • The Progressor will have excellent telephone manner with the ability to build a rapport.
  • Excellent organisation and prioritisation skills
  • Remain calm under pressure.
  • Excellent problem-solving skills
  • Computer literate and a high standard of grammar and diction.
  • As the Progressor you must be proactive and target driven.
  • Must have an excellent understanding of the home marketing process.

Closing date is 15.09.2022

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy . Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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Investment Consultant
£ 25000 - £ 30000
Posted: 15 August 2022
Expires: 14 September 2022

Investment Consultant

Permanent

Location: Wetherby

Salary: £25,000 - £30,000 (doe)

Working Hours: Monday - Thursday 9:00am - 6:00pm & Friday 9:00am - 5:00pm

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client .

The Company

Hawk 3 Talent Solutions are working with a client who are based Wetherby and are looking for someone to join their Investment team. Our client wants someone to onboard and development relationships with new investors and provide investment opportunities to qualified investors.

Main Responsibilities of the Investment Consultant

  • As the Investment Consultant you will be understanding investor objectives, and responding appropriately
  • You will be selling property investments for buy-to-let purposes
  • Providing email proposals with in-depth information on the investment opportunities
  • The investment Consultant will have a core sales focus, matching up property investment opportunities to the right investor and get them committed to the purchase
  • Proactively sell to investors
  • You will need to qualify high end investors and register all calls
  • As the Investment Consultant you will achieve agreed upon team sales targets and outcomes

Experience and Skills required

  • The ideal Investment Consultant will have strong sales and administration skills
  • Have the ability to negotiate
  • You will need to be able to build rapport
  • Experience within sales is essential, however, a positive attitude to picking up the phone and communicating with people is key
  • As the Investment Consultant, you must have the ability to work in a fast-paced environment and analyse information / financial figures
  • Competency with numbers and able to work out prices, yields and discounts.
  • Knowledge within the property industry is preferred

Closing date is 15.09.2022

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy . Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the futur

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Internal Sales Support
£ 21000 - £ 25000
Posted: 15 August 2022
Expires: 14 September 2022

Internal Sales Support

Outskirts of Cardiff

Permanent Mon to Fri 9am to 5pm (30 min lunch)

Salary £21-25k Negotiable depending on experience

Hawk 3 Talent Solutions are looking to recruit an Internal Sales Administrator for our client in a highly specialised niche market. This is a superb opportunity for someone to join a successful and innovative company with potential to progress into Account Management. The office is brand new and in an excellent location.

This is a very busy multi-tasking role which requires excellent communication skills and proven telephone skills in a similar role. Candidates should be highly presentable, educated to degree level with a high level of self-motivation and be articulate and professional.

Your time initially will be spent learning the basics e.g. studying our products, liaising with our UK and foreign customers on the phone and providing all aspects of administration within the office including sales order processing, answering telephone enquiries from customers and suppliers, providing quotes, taking, placing, and organising the despatch of orders including packing and liaising with the technical workshop. You will also provide be involved in maintaining databases and collating data for sales and marketing reports.

Once competent in the above duties, you will take on responsibility under the guidance of sales management for the day-to-day account management of our some of our UK and foreign customer base, as well as working on telemarketing campaigns to promote our products within our niche market. While this is not a sales role, you should be highly competent on the phone and have proven experience in a sales or telemarketing role.

Required Skills and Qualifications:

  • Degree educated
  • At least two year's relevant experience in account management/ telemarketing or telesales role
  • Excellent telephone and communication skills
  • Excellent MS Office Skills.
  • Own transport is essential

 

To Apply please follow the application process for the site this job is advertised on or email your CV to Brooke.Gilmore@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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Laboratory Technician
£ 23000 - £ 29000
Posted: 02 August 2022
Expires: 01 September 2022

Job Title: Laboratory Technician

Location: Cardiff

Job Type: Full Time / Perm

Hours: Mon -Thurs - 08:00 - 16:30 / Friday 08:00 - 14:00

Salary: 23k - 29k DOE

Role Purpose

The Laboratory Technician role is a generalist Laboratory role, conducting day to day testing and monitoring of the chemical production environment as per the testing schedules. Working with the team, the Laboratory Technician will perform the day to day testing and monitoring of samples; escalating issues and concerns as per the escalation process.

Following the agreed testing guidelines as set out within departmental policy, procedures and operational practices, the laboratory technician is responsible to monitor and communicate results from testing in order that technical issues can be prevented and that the environment can be closely monitored to address issues in a timely manner.

This role is vital to support production quality and plating performance for the volume of work as per requirements.

Key Accountabilities / Responsibilities:

      Perform daily, weekly, monthly, quarterly and annual testing as per the laboratory testing schedule (as per business requirements).

Communicate test fails and escalate issues as per the escalation process.

Make additions to process solutions in a safe manner as per H&S instructions and procedures

Work proactively to support production and inspection making recommendations and suggestions to address test fails in order to close technical issues in a timely manner.

Supporting quality and production during internal and external audits.

To ensure 5S principles are followed; maintaining an environment that supports efficient working and a methodical approach.

To look after laboratory equipment maintaining, calibrating, cleaning and testing sterility.

To order and maintain stock and resources.

To perform other duties as may be assigned by the line manager or as per the requirements of the business.

 

Performance Measures:

      Departmental data (Safety, Quality, Delivery, Cost)

Turnaround time for addressing technical issues

Up to date record keeping and supporting documentation

Care for the environment (reduced wastage / 5s work space organisation)

Team worker behaviour (working supportively across departments and within the team - being reliable punctual, adapting, improving and learning)

Safety - observed adherence to the company Health & Safety Procedure

 

Requirements:

      Ability to work methodically and systematically in a laboratory environment

Ability to track and record data using relevant software and systems

A customer focussed "Can-Do" attitude (internal customers - production, quality etc)

Efficient and effective working - managing time to prioritise important deadlines

Strong interpersonal and communication skills - working with others to provide the information they need to complete laboratory tasks and eliminate production delays

Ability Ability to work as part of a team - working flexibly and collaboratively to solve technical issues and exceed departmental targets

to follow and work within laboratory processes and procedures - exercising sound judgement at all times; suggesting operating improvements to support team delivery

Sound literacy and numerical skills

Personal ownership and responsibility for being professional, punctual, consistent and reliable

Knowledge

      Strong laboratory knowledge within an industrial / production environment

Ability to take direction, learn and apply knowledge and skills within a changing operating environment

Commitment to learning and the ability to apply knowledge in order to create solutions and resolve technical issues

Experience

      Previous experience working in a laboratory within a production environment (required)

Experience working methodically and systematically within a science environment (required)

Experience working in a metallurgical environment (desirable)

  • Experience working with scientific data - analysing and monitoring Data

 

Hawk 3 Talent Solutions are operating as an employment agency

To Apply please follow the application process for the site this job is advertised on or email your CV to Brooke.Gilmore@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

 

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Sales Estimator
Posted: 01 August 2022
Expires: 31 August 2022

Job Title: Sales Estimator

Location: Outskirts of Cardiff

Job Type: Permanent/Full time

Hours: Mon - Fri 37.5 hours

Salary: Up to 28k

Profile

To effectively manage estimating projects and analyse data to produce accurate quotations for our customers, these include Main Contractors, Sub-Contractors, and Architects. To maintain a high level of customer service through timely and effective communication. To support a culture in which employees take pride in their work, are focussed on customer service, are proactive in finding long term solutions to problems as they arise, are constantly looking for ways to improve the way they work, accept responsibility for their actions, and treat each other with respect.

Key Responsibilities:

Produce quotations for projects using the EPICOR system and issue back to the Commercial Office Supervisor within dedicated timescales.

Communicate regularly with external customers to ensure comprehensive and compliant quotation.

Communicate with internal departments to ensure accuracy of information and timings within the quotation.

Review enquiries to ensure we can supply a compliant quotation within our product range.

Ensure quotations are 100% accurate including relevant margins.

Regular customer contact regarding key quotations

Quote amendments pre and post-sale.

Raise DFA's when required ensuring accuracy and compliance.

Ensure certification requirements are adhered to within the quotation.

Answer general technical enquiries ie. specification, certification, building regulations, referring to technical team when required.

Follow all standard operating procedures and processes.

Ensure KPI's are fulfilled.

Competencies:

Ability to understand standards and the routes to compliance advantageous.

Construction product/systems estimating experience preferred.

Excellent communication skills.

Professional telephone manner.

Organised.

Microsoft Office (word/excel/outlook etc).

Experience in using CRM system.

Accuracy in attention to detail.

Ability to read construction drawings & schedules.

Ability to work alone and communicate confidently as a team member.

 

Hawk 3 Talent Solutions are operating as an employment agency

To Apply please follow the application process for the site this job is advertised on or email your CV to Brooke.Gilmore@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Save Full details