Senior Account Manager (Creative Agency)

£ 35,000 - £ 45,000 per year
Leeds
Posted: 31 August 2023
Expires: 29 October 2023

Senior Account Manager (Creative Agency)

FTC – 12 months – potential to be perm

Leeds/London (completely remote available)

£35,000 - £45,000 DOE

Working Hours: Monday – Friday 9am -5.30pm (flexible timing available too)

Working alongside the Account Director in our London, you‘ll be taking the day-to-day lead on medium and large B2B and B2C global clients. The focus being on strategic branding projects through to brand campaigns featuring a range of items including motions and websites. You will be responsible for running clients alongside the team developing marketing plans, pulling together inspiring creative briefs and building strong relationships with clients to unlock opportunities.

Main Responsibilities of the Senior Account Manager      

  • Responsible for overseeing the company’s largest campaign/client (US Based)
  • The role is working in a highly creative position, liaising with both UK and internationally based clients, on end-to-end digital campaigns (various clients, various audiences and various industries), from planning and quoting through to implementation, studio management, evaluation and finalising.
  • Maintain all aspects of client relationship, making contact with clients daily/weekly/as often as is necessary to keep rapport strong and ensure client satisfaction/retention.
  • Providing daily/weekly reports to client with campaign debrief and progress updates.

 

Experience and Skills required

  • 5 years’ creative agency experience
  • Proven experience executing branding and design projects, from initial enquiry through to launch, across multiple disciplines
  • Experience in working directly with a creative studio from briefing, to reviewing and critiquing work
  • Commercial acumen, with the ability to spot and selling opportunities
  • Understanding the importance of business forecasting and targets
  • A desire to share previous expertise and experience to enhance the work of the team
  • Confident, ambitious and proactive
  • A true team player who’s not afraid to get involved and work collaboratively
  • Keen to carve out a distinctive role and use your own initiative to get results

Closing date is 29.10.2023

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Please note
If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. All adverts are refreshed weekly, applications to be submitted by close of play Friday. While we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within one week of the closing date. Hawk 3 Talent Solutions is committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy. Here's our full privacy policy: https://www.hawk-3.com/pages/privacy-policies Thank you for your interest in this role.

 
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Digital Marketing Executive
£ 26,000 - £ 32,000 per year
York
Posted: 20 September 2023
Expires: 29 October 2023

Digital Marketing Executive

York, North Yorkshire

£26,000 - £32,000 per annum

Permanent role

  • 37.75 hours per week including flexitime with 20% remote working
  • Working Monday to Friday

Hawk 3 Talent Solutions are looking for an experienced Digital Marketing Executive to join a company based in York North Yorkshire.

The Role

We’re looking for a Digital Marketing Executive to join a Marketing Team and contribute to the development, coordination and execution of all the company’s digital activity. This includes the creation, implementation and monitoring of digital campaigns and activities across a variety of online and digital platforms to drive brand awareness, lead generation, customer acquisition, engagement and retention.

You will work within a growing Marketing Team and alongside our external SEO expert to maintain, improve and develop our digital marketing strategy and activities.

This is a great opportunity to continue your career within digital marketing and build on your existing knowledge and skills.

Duties

  • Manage the websites, including regular WordPress updates and routine maintenance, as well as monitoring website performance using available tools (Google Analytics, Semrush).
  • Support the Group’s SEO, PPC/Google Ads optimisation activity and analytics, carrying out on-going improvements as recommended by our SEO consultant.
  • Create graphic assets, copy and other forms of content to support all digital marketing activity; this includes website copy, Social Media graphics, e-newsletters and email marketing among others.
  • Manage all Social Media channels and develop the Group’s Social Media presence to build brand awareness and promote our offering.
  • Work alongside colleagues and external agency partners to plan and execute multi-channel marketing campaigns, including measuring campaign performance and ROI.
  • Carry out data mining, customer segmentation and profiling activities to deliver effective email marketing campaigns and automated email workflows.
  • Provide the vital link between Marketing and IT.

 

Skills/Knowledge/Experience

  • Minimum of 2 years’ experience within a Digital Marketing role
  • Office 365 – Word, Excel, PowerPoint, etc.
  • Ability to work with large sets of data
  • Webflow, WordPress or similar
  • Social Media platform management – LinkedIn in particular
  • Email marketing software – MailChimp or similar
  • Working knowledge of CRM systems
  • Excellent verbal and written communication skills

 

Benefits

  • Healthcare cash plan (up to £2,000 per year, including dental and eye care)
  • Company bonus scheme
  • Pension scheme
  • 37.75 hours per week including flexitime with 20% remote working
  • 28 days annual leave, can increase up to 33 days with time (including bank holidays)
  • Career progression - training and on-going development opportunities
  • Social team events

If you would like to apply for the role of Digital Marketing Exectutive then please email your CV to debbie.gough@hawk-3.com  or call Deb on 07557803946

Closing date is 20.10.2023 Please note this could change subject to suitable applications.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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Digital Designer Learning and Development
£ 28,000 - £ 32,000 per year
Leeds
Posted: 29 August 2023
Expires: 16 October 2023

Digital Designer Learning and Development

Leeds, West Yorkshire

£28,000 - £32,000

You will be working 35hrs Monday to Friday either 8.30am – 4pm or 9am – 4.30pm

Free City centre parking available

Hawk 3 Talent Solutions are looking for an experienced Digital Designer to support a Learning and Development team with their e-learning content design. The company is based in Leeds, West Yorkshire, close to train station.

The Role

As a Learning and Development Designer, your main priorities will be to identify learning needs across the business and design bespoke online and classroom learning resources using a range of mediums. We are looking for someone with experience of using Articulate, Storyline, Vyond and PowerPoint, as well as other videos and animation software.

Reporting directly to the Learning and Development Lead, you will play a key role in the planning, build and delivery of learning across a variety of mediums and topics – including inductions, soft skills, our regulatory bodies and clients, as well as our bespoke IT systems.

Duties

  • Designing and developing impactful, high quality, blended content that utilises a range of formats including: instructor led, on the job, online, and simulation/experiential learning experiences
  • Ensuring that knowledge and skill content is transferred into memorable, supportive, and engaging learning resources for our BW colleagues using the platforms available
  • Developing content for specific topic e-learning packages, in partnership with internal subject matter experts (SMEs) in line with current development requirements
  • Storyboarding video content and then directing/producing engaging learning resources
  • Coordinate and produce voice-over narration to accompany video content, recording and editing as required
  • Review and evaluate existing training materials and work towards course design improvements

Skills/Knowledge/Experience

  • Proficient with Articulate 360 software including Storyline, Vyond, Adobe, Canva, Microsoft Office
  • At least 3 years of experience working in a similar role
    • Previous experience in the design and delivery of digital learning solutions
    • Strong communication and interpersonal skills
    • Strong time management and organisational skills

Benefits

  • 35 hour working week
  • Free City Centre Parking
  • 27 days Annual Leave Bank Holidays
  • On top of that, additional Paid Leave for your Birthday
  • Christmas Eve and New Year's Eve paid leave (when falling on a working day)
  • Flexible Holidays – a number of which can be taken hourly
  • Holiday Exchange - buy / sell holiday
  • Extra holiday for length of service - 1 extra day after 3, 4 and 5 years
  • Monthly financial reward and recognition for going above and beyond in your role
  • Enhanced Maternity / Paternity / Adoption Pay
  • Business-casual dress code
  • Death in Service Benefit - 5 times annual salary
  • Income Protection – 75% of your salary paid for up to 2 years if you are unable to work (subject to criteria being met)
  • Travel Support - free parking, bus discounts, cycling facilities
  • Leeds Credit Union – Christmas Savings Scheme
  • Contributory Pension Scheme
  • Learning & Development Allowance - paid time to learn in work
  • Professional Qualifications - financial and study support
  • Free Gym Membership
  • GP On Site – access to a specialist prescribing GP who comes on site every fortnight
  • Health Cash Back Plan - generous cash back to manage your wellbeing, including dental, optical, combined therapy towards every day health costs
  • GP Anytime - access to 24/7 prescribing GP for you and your family
  • Employee Assistance Programme - 24/7 help line, including up to 8 free counselling sessions
  • Team Events - bowling, laser quest, bingo, axe throwing and pub quizzes, to name just a few!
  • Regular charity fundraising including fun games, food, raffles, auctions and more

If you would like to apply for the role of Digital Designer Learning and Development then please email your CV to debbie.gough@hawk-3.com  or call Deb on 07557803946

Closing date is 29.9.2023 Please note this could change subject to suitable applications.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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Junior Product Manager
£ 35,000 - £ 35,000 per year
Welwyn Garden City
Posted: 24 August 2023
Expires: 29 October 2023

Junior Product Manager 

Permanent

Location: Welwyn Garden City  

Salary: £30,000 - £45,000 dependent on experience annual bonus and company profit share scheme   

Working Hours: Monday - Friday - 37 hours

Due to rapid Growth within their client base, our construction specialist client are looking for a Product Manager to come and join their team! This is a brand new role to support the development of the Product Team, working closely with the Business Unit Manager, Product Engineering and marketing team.

The successful candidate will have experience of Product Management within the Construction industry.

Main Responsibilities of the Product Manager  

  • Full product lifecycle management including new product introductions
  • Proactively build strong working  relationships with  Local Product Manager's and local experts with regards to identified subframe markets and opportunities
  • Support Business Unit Manager to hold regular planned meetings via video conference and local visits and local customer visits to dully immerse and truly understand local markets
  • Support and advise on local sales strategies to align with  construction Systems value added proposition and core ranges
  • Provide guidance on true specification system selling and value added propositions
  • As the Cladding Systems centre of excellence for Framings, lead the identification of market gaps, key value chain drivers and customer profit potential for new subframe application development
  • Work with marketing to ensure strong product positioning is achieved with full commercialisation
  • Ensure that our market image conforms to the principles of the companies corporate behaviour, corporate communication and corporate design
  • Promote the process of continuous improvement
  • Liaise fully with the wider team, Innovation Team in the development of new products and modifications to existing systems to further match the requirements of local markets
  • Be close to regional markets - understand market drivers, standards, influences, needs and development opportunities to enhance organic growth

Experience and Skills required

  • Digital or product experience required 
  • Understanding of the construction industry would be beneficial, however this can be trained. 
  • Ability to interpret and apply technical information
  • Commercially aware
  • Good time management / planning skills
  • Team player with good interpersonal communication skills
  • IT literate
  • Acceptance of regular planned international travel

                                                                                                                                 

Closing date is 24.09.2023

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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Digital Marketing Manager
£ 42,000 - £ 42,000 per year
Leeds
Posted: 19 April 2023
Expires: 29 October 2023

Digital Marketing Manager

Leeds, West Yorkshire

£42,000 per annum

Permanent office based role with one day per week working from home

Working hours are flexible Flexible between 7.30am – 6.30pm (core hours 10am – 4pm)

Hawk 3 Talent Solutions are recruiting for an experienced Digital Marketing Manager for a forward-thinking company based in Leeds, West Yorkshire.

The Role

Working in the Ecommerce team in the role of Digital Marketing Manager.

This exciting hands-on role will help to deliver ambitious growth plans for the business with the key focus on customer recruitment and retention in the digital marketing space.  

Leading a team of digital marketing professionals, this role will have accountability for the digital channels. Responsible for the delivery of performance against those channels and seeking out new areas of opportunity for our brand to drive growth.

The successful candidate will have extensive experience in digital marketing and an omnichannel approach, excellent measurement and reporting skills and a sound technical knowledge.

Duties

  • Drive strategic growth and retention across core digital marketing channels including Paid Media, Paid Social, Programmatic Display, Email and Affiliates
  • Develop the digital channels to deliver an effective full funnel approach
  • Have a solid understanding of key channel KPI’s and be able to us these to benchmark progress, making recommendation for constant improvement across sales channels.
  • Develop exciting and robust campaign activation plans
  • Work with the Head of Ecommerce to set and manage the digital marketing budget
  • Grow the brand’s digital footprint in the Social Ad space
  • Working with the creative and brand teams to ensure a strong delivery of the brand across all digital channel touch points
  • Manage and report on daily/weekly/monthly/annual trade providing detailed analysis of key drivers and produce action plans to ensure targets are met
  • Woking with the Ecommerce Manager to ensure management of the full end to end customer journey

Skills/Knowledge/Experience

  • Minimum of 5 years’ experience managing digital marketing channels, ideally in the retail sector.
  • Strong commercial acumen and trade experience.
  • Experience of digital platforms such as Google Ads, Bing Ads, Magento, Bloomreach or similar.
  • IDM/CIM qualification preferable
  • Ability to adapt to new technology and work with both internal and external stakeholders to deliver results.
  • Strong numerical and analytical skills.
  • Able to fully utilise the relevant IT support systems, and to be conversant with standard business desktop applications, especially Excel and PowerPoint.
  • Strong interpersonal skills with the ability to communicate with senior managers.
  • Strong Analytical skills & commercial understanding
  • Accurate planning and organisational skills. 
  • Good communication & interpersonal skills 
  • Attention to detail and accuracy

Benefits

  • Casual dress
  • Company events
  • Company pension
  • Employee discount
  • Flexitime
  • Free parking
  • Life insurance
  • On-site parking
  • Private dental insurance
  • Private medical insurance
  • Referral programme
  • Sick pay
  • Store discount
  • Wellness programme

If you would like to apply for the role of Digital Marketing Manager, then please email your CV to jade.lawlor@hawk-3.com  or call Jade on 07526 166809

Closing date is 11.09.2023  Please note this could change subject to suitable applications.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of it’s client.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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Administrator
Crediton
Posted: 04 October 2023
Expires: 03 November 2023

ADMINISTRATOR / CREDITON - PERMANENT VACANCY

Location: Crediton, Devon

Job type: Permanent

Hours: Monday to Friday 09:00am - 15:00pm (30 hours per week)

Salary: Negotiable, dependent on experience

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for an Administrator to join our clients office in Crediton on a permanent contract.

Duties & Responsibilities:

      Opening the office ensuring the reception area and meeting rooms are kept clean and tidy

Providing ad hoc accounts administration and secretarial support reporting to the Partners, Directors and Managers of the office

Managing meeting room diaries, meeting and greeting clients and arranging refreshments for clients and meetings

Answering the telephone directing calls and taking and passing on  messages accurately and efficiently

Providing a professional and good impression of the company where that be face to face, over the phone or through written communication

Copy typing, photocopying / binding document and scanning and handling incoming and / or outgoing correspondence into the Document Management System

Preparing and franking outgoing post as well as receiving, opening, and distributing post and deliveries

Communicating with external visitors and contractors to ensure that visitors and contractors are signed in and out of the building to comply with fire safety procedures

Office control procedures

Assisting with tender proposals and presentations

About you:

      Positive and friendly attitude

Able to multitask and work independently

Able to take initiative and meet deadlines

Professional with a team orientated approach

Good working knowledge of Word, Excel and Outlook

Excellent communication skills

Benefits:

      Pro rata 4 weeks annual leave plus bank holidays, increasing to pro rata 5 weeks plus bank holidays after 3 years' service

Opportunity to carry over 1 weeks holiday into the following holiday year

Annual salary review

Death in service 3 x annual salary

Access to reward and health scheme

Buy and sell holiday

Cycle to work scheme

Payroll charity giving

Private medical insurance

Introducing clients and team members commission scheme

Pension 3% rising to 4% (but matched up to 6% after 4 years' service)

Enhanced maternity and paternity after 1 years' service

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.

 

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Legionella Plumbing Specialist
£ 28,000 - £ 32,000 per year
Wolverhampton
Posted: 04 October 2023
Expires: 03 November 2023

Are you an experienced Legionella Plumbing Specialist looking for a new and exciting opportunity ?

Would you like work for an established, progressive and award winning business that is in an extended period of growth and that offers genuine opportunity for personal development and career progression ?  

The  opportunity,

To join an established, award winning Legionella Control and Water Safety business, whose sustained success over the past decade has led to significant growth and development. To provide a proactive approach to keeping systems safe, partnering with clients to create safe environments through completing remedial projects nationwide to ensure our clients receive forward thinking system modifications in conjunction with per their water safety plan to ensure their sites risk is minimalised. 

Day-to-day activities include performing planned tasks :

  • Monthly temperature monitoring of hot and cold-water systems and sentinel outlets
  • Installation of Wi-Fi and Sigfox temperature monitoring equipment
  • Shower and spray tap clean and descaling
  • Thermostatic Mixer Value inspection and servicing
  • Cold water storage cistern inspection and sampling
  • Cold water storage cistern clean and disinfections and sampling
  • Hot water storage vessel inspection, purging and sampling
  • Expansion Vessel inspection, purging and sampling
  • Gas appliance servicing (not essential however growing portfolio of works)
  • Legionella sampling
  • Goodwater dosing and sampling
  • Water chemistry analysis and sampling
  • Auditing and reporting site visit findings
  • Demonstrating water safety plan documentation through company portal and on-site logbooks
  • Installation, Removal, adjustment, and replacement of Thermostatic Mixer Valves
  • Design, Installation, Removal, modification, and replacement of hot and cold-water systems
  • Design, Installation, Removal, modification, and replacement of Central heating systems and Gas appliances
  • Design, Installation, Removal, modification, and replacement of hot and cold-water system components which includes: deadend or deadleg pipework; taps; showers, expansion vessels, CO2 alarms, magnetic filters etc.

Qualifications and Skills

  • NVQ Level 2 Plumbing (or equivalent)
  • Water Regulations course (or equivalent)
  • Working on Unvented systems course (or equivalent)
  • Working within Legionella risk assessment industry
  • Possesses knowledge in health and safety regulations

Job Requirements

  • Nationwide travel and hotel stay overs minimum 2 nights per week
  • Full and Clear driving license
  • Enhanced DBS check - clear
  • NHS proof of Double Covid Vaccination

Salary & Benefits 

  • Negotiable depending on experience  
  • Working with like-minded ambitious people to achieve personal and professional goals
  • Company pension scheme - 5% employer, 4% employee with option for you to contribute more
  • Private healthcare scheme provided - which includes services such as:
  • Optical, Dental, Physio, Chiropractic, Hypnotherapy, 24-hour GP service, 24-hour helpline for counselling, tax, and legal services, Health and wellbeing services
  • Internal social calendar, regular team events throughout year
  • Development and training available to assist progression
  • Bespoke professional development plan to assist progression and development
  • Involvement in ambitious departmental development plans
  • Company vehicle fleet to meet job requirements

Closing date 04.10.2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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Transport Operator - Nights
Plus overtime & benefits
Coalville
Posted: 04 October 2023
Expires: 03 November 2023

Are you an experienced Transport Operator, able to work a permanent night shift, and looking for a new opportunity to join an established and successful Transport Business with a network of over 30 depots across the UK ?

The Vacancy

  • Day to day management of drivers, planning of routes and organising ad-hoc amendments as required
  • Overseeing operations of a fleet of approx. 20 vehicles plus 3rd party subcontractors 
  • Ensuring exceptional service to our Customers.
  • Confident, quick and capable, you will have a good working knowledge of the UK road network, computerised traffic systems and drivers' hours legislation.
  • Delivering driver de-briefs
  • Liaising with other stakeholders, both internal and external  

Salary

  • The successful applicant will enjoy a great starting salary, negotiable depending on experience, plus an attractive benefits package and a progressive career with excellent financial rewards.

The Company

  • Privately owned UK-based transport company and genuine market leader. 

Shift Pattern

  • Working 4 On 4 Off, 6pm to 6am

Closing date is 4th November 2023

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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Training Co-Ordinator
£ 24,000 - £ 32,000 per year
Fareham
Posted: 03 October 2023
Expires: 02 November 2023

Training Co-Ordinator

Permanent

Monday – Friday (Full time & hybrid)

Fareham  

Up to £32,000 (DOE)

The Company: Hawk 3 Talent Solutions are working with an Electrical Engineering company who are on the look out for a Training Co-Ordinator to join their Training team based in Fareham due to growth within the business.

The Role:

  • As the Training Co-ordinator, you will be arranging various training courses for employees – this could be internal training or external training.
  • You will need to make sure that any accreditations are up to date and that the business is compliant with HEA and LANTRA as well as any other standards and regulations.
  • Helping out with keeping training manuals and documents updated
  • Ensuring all training information is recorded on the system – training activities, attendance, if the training has been completed and the outcome/evaluations.
  • When necessary, providing admin support with any relevant training tasks, this will include budgeting & tracking any expenses.

Experience Required:

  • Previous experience within a similar position
  • You will ideally have an understanding of HERS.
  • Previously worked with online learning platforms
  • Must be meticulous and organised
  • You will need to have the ability to work independently.

What’s in it for you?

  • 26 days annual leave plus bank holidays
  • Enhanced employer pension contribution rate of 6%
  • Comprehensive life insurance
  • Free eye test vouchers as well as vouchers towards the cost of glasses
  • Discounts on a variety of high street stores
  • Long service awards
  • Training and development opportunities

For more information on the Training Co-Ordinator role or for a confidential chat, please call Heidi Lees on 07712 675746 today.

Closing date 03.11.2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to Heidi.lees@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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Customer Services Operator
£ 27,000 - £ 29,000 per year
Basildon
Posted: 03 October 2023
Expires: 02 November 2023

Customer Services Operator

Role: Permanent

Location: Basildon

Hours: Monday - Friday 08:30hrs - 17:30hrs  (1-hour unpaid lunch)

Salary Range: £27,000 - £29,000 (DOE) per annum

An excellent opportunity has arisen with our client based in Basildon for a Customer Service Operator to work with in the Freight Forwarding department. You will be responsible for supporting the Customer Services team.

Company Benefits

  • 20 days public holidays annual leave entitlement, plus 1 Milestone Day to take as you wish.
  • Loyalty days up to a maximum of 5 days (1 per each full year of employment completed).
  • An annual salary review.
  • After 3 months service employees are entitled to become a member of the Group personal Pension Plan.  After one year's service the company offers enhanced Pension contributions of 9%.
  • After one year's service employees are eligible to join the Private Medical Scheme (application process required).
  • After completing six months' service, UK Death in Service is equal to three times your annual salary.
  • Access to our confidential Employee Assistance Programme for you and your immediate family members (spouse/partners and children aged 16 to 24 in full-time education, living in the same household).
  • Access to our Employee Discounts and Perks platform, which includes grocery shopping, holidays, movies, sports, wellness and many more.

Key roles and responsibilities

  • Ensure customer Bookings are accurately taken and entered operations system, International, National, and cross trade.
  • Booking deliveries in with customers.
  • Liaising with suppliers / Origin Offices.
  • Build strong relationships with customers.
  • Invoicing and administration.
  • Ensure Bookings made with Origin office.
  • Aid Credit Controllers with the collection of overdue payments from suppliers or clients.

 

Skills, experience, and competencies

  • Be able to prioritise own workload but also be able to work as part of a team.
  • Be fully conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems.
  • Have excellent communication skills over the telephone and e-mail.
  • Have experience with Excel reporting.
  • Have good team working skills.
  • Have good understanding of logistics processes and procedures.

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to by applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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Administrator
£ 20,547 - £ 26,000 per year
Plymouth
Posted: 29 September 2023
Expires: 29 October 2023

 

 

 

 

 

 

ADMINISTRATOR / PLYMOUTH - PERMANENT VACANCY

Location: Plymouth, PL6

Job type: Permanent

Hours: Monday to Friday 36.25 hours per week (Hybrid and Flexible working may be available)

Salary: Up to £26,000 per annum, dependent on experience

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting an Administrator to join our client's office in Plymouth on a permanent contract.

The successful candidate will provide administrative support to the Lead Partners and help support the continued growth of the office.

Duties & Responsibilities:

      Providing ad hoc accounts, administration and secretarial support for the team reporting to the Partners, Directors and Managers of the office

Supporting Partners with the proactive planning and completion of meetings and tasks including tracking appraisal and exam dates

Preparing materials for Partner and client meetings, presentations, and proposals

Managing meeting room diaries, room set ups and close downs

Hospitality for clients including meeting, greeting, arranging parking and refreshments

Answering phones, main switchboard and intercom; directing calls and taking and passing on messages accurately and efficiently

Upkeep and communication of key office information including suppliers, contractors, services, utilities, emergency shut offs and general maintenance management details

Checking Registered Office Board

Assisting in setting up new companies for clients

Ensuring terms of business are up to date

Preparation of database invitees and attendees for local office events

Creating and sending out invitations and managing responses and reminders

Generating content relating to events attended and agreed program

Providing general event support for the office

Reviewing company registrations and preparing marketing needs as required

Supporting monthly open event start up for the office and help to drive acceptance

Using social media for office feeds on LinkedIn, Twitter / Threads, Instagram and Facebook

About you:

      Positive and friendly attitude

Able to multi-task and work independently

Great organization skills

Able to take initiative and meet deadlines

Professional and team orientated in approach

Good working knowledge of technology inclyding MS Word, Excel, PowerPoint and Outlook is essential

Recent experience of working in a similar position or customer / client facing administrative role

Benefits:

      Hybrid and flexible working options

20 days annual leave plus bank holiday increasing to 25 days annual leave after 3 years' service

Opportunity to carry over 1 weeks holiday into the following holiday year

Death in service 3 x annual salary

Access to rewards and health scheme

24-hour employee assistance program helpline

Buy and sell holiday

Cycle to work scheme

Payroll charity giving

Private medical insurance

Introducing clients and team members commission schemes

Pension 3% rising to 4% (but matched up to 6% after 4 years' service )

Enhanced maternity and paternity after one years' service

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.

 

 

 

 

 

 

 

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