Call Quality Analyst

PRIVATE CLIENT SOLICITOR / THAME

Location: Thame OX9 / Hybrid working options

Job type: Permanent

Hours: Monday to Friday 09:00am - 17:00pm

Salary: Negotiable salary, dependent on experience

Hawk 3 Talent Solutions, operating as an employment business, are currently recruiting for a Private Client Solicitor within our clients Head Office in Thames.

We are looking for candidates who have proven experience in this field and at least 5 / 6 years PQE as well as being proficient in will drafting, dealing with administration of complex estates and general private client matters.

This role will support a wide variety of work within the department and brings with it the possibility of career progression at a forward thinking and progressive firm.

The Private Client Team consists of the Department Head, Solicitors and other free earners, Probate Assistants and Legal Secretaries.

Main duties:

General day to day dealing, advising and liaising with clients on Private Client matters such as preparation of wills, estate planning, trusts, tax issues, power of attorney, general estate administration and inheritance matters

Support department with all incoming instructions

Attending client meetings including home, residential and nursing homes as well as hospital visits

Developing strong relationships with clients and other local professionals

Preparation and drafting of documents and other correspondence  

Handling client billing and ensuring all billing is accurate and timely

Using a case management system on a day-to-day basis

Engage in promoting the firm by attending marketing events, raising the Firm's profile through social media channels and help in identifying client prospects

 

About you:

5 / 6 years PQE

Previous experience of advising high-net worth individuals with estate planning and will preparation is essential

Experience in preparation of Power of Attorney is essential

Experience of Deputyship and associated Court of Protection applications is desirable

Experience of trust creation and administration and related tax affairs

A keen eye for detail with good technical drqafting abilities

Desire to get involved in the marketing, business development and promotion of Private Client department and wider firm

Must be able to communicate effectively and professionally

Fully competent in MS Word and willingness to use case management systems

STEP membership essential and Solicitors for the Elderly membership is desirable

Benefits:

Hybrid working options (one or two days working from home once settled in)

26 days holiday plus bank holidays

BUPA medical

Enhanced pension scheme

Discretionary bonus

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com

 

COMMERCIAL PROPERTY PARALEGAL / THAMES

Location: Thames, OX9 / Hybrid working options

Job type: Permanent

Hours: Monday to Friday 09:00am - 17:00pm

Salary: Negotiable salary, dependent on experience

Hawk 3 Talent Solutions, operating as an employment business, are currently recruiting for a Commercial Property Paralegal based in their Thames office.

The successful candidate will support the Partner of Commercial Property Team. You will be an experienced Paralegal or Legal Executive in Commercial Property, including development projects of both residential and commercial nature.

Main duties:

Prepare introductory letters to clients with relevant initial enclosures and assist in client engagement

Prepare and draft documents for fee earners

Use of Microsoft Word, Excel and bespoke software

Updating clients / agents / solicitors

Preparing all relevant correspondence on behalf of fee earners

Assisting with billing / invoicing clients

Open new files, close files, general file keeping and file progression

Diary management on behalf of fee earners, schedule client meetings and liaise with clients on behalf of fee earners and deal with client queries as necessary

About you:

At least 2 years' experience as a Paralegal or Legal Executive

High level of accuracy and attention to detail

Good knowledge of Commercial Property law

Professional telephone manner and experience in dealing with clients

A methodical approach to work and ability to prioritise own workload

Extremely good organisational skills

Proficient in MS Office

Benefits:

Hybrid working options (one or two days working from home once settled in)

23 days holiday plus bank holidays

BUPA medical after 2 years

Enhanced pension scheme after 2 years

Discretionary bonus

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com

 

SENIOR RESIDENTIAL CONVEYANCING SOLICITOR / PRINCES RISBOROUGH

Location: Princes Risborough, HP27 / Hybrid working options

Job type: Permanent

Hours: Monday to Friday 09:00am - 17:00pm

Salary: Negotiable salary, dependent on experience

Hawk 3 Talent Solutions, operating as an employment business, are currently recruiting for a Senior Residential Conveyancing Solicitor within our clients office in Princes Risborough.

The successful candidate will be joining our clients busy Property team contributing to delivering exceptional services to their clients, by advising on all aspects of the buying, selling and re-mortgage process including legal issues, finances and contracts.

Main duties:

Handling files for freehold and leasehold properties from initial instructions through to completion, ensuring all enquiries have been dealt with, title issues accurately resolved and all searches carried out and checked mortgage conditions are satisfied

Preparing contracts and supporting documents, checking official copy documents, ensuring post completion is concluded accurately, using case management system, handling client billing and liaising with clients, agents, burrowers, brokers, managers, buyers' solicitors, internal departments and any other necessary

About you:

Fee earning experience is essential within residential property - 4 to 5 years

Sound legal knowledge within the conveyancing process

Experience of handling transfers of equity, re-mortgages, bridging, new builds, shared ownership leases and declarations of trust

Excellent communication and organisational skills

Experience with leasehold peoperties and corporate clients and buy-to-let and portfolio owners

High level of attention to detail while working under pressure to meet deadlines

Proactive with commercial and financial awareness

Benefits:

Hybrid working options (one or two days working from home once settled in)

26 days holiday plus bank holidays

BUPA medical

Enhanced pension scheme

Discretionary bonus

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com

 

COMPANY & COMMERCIAL SOLICITOR / THAME

Location: Thame OX9 / Hybrid working options

Job type: Permanent

Hours: Monday to Friday 09:00am - 17:00pm

Salary: Negotiable salary, dependent on experience

Hawk 3 Talent Solutions, operating as an employment business, are currently recruiting for a Company & Commercial Solicitor within our clients office in Thames.

As an experienced Company Commercial Solicitor this role will require you to manage client matters to a successful conclusion whilst meeting their objectives and financial expectations.

The successful candidate will be able to demonstrate a keen commercial acumen and a high level of commercial law knowledge.

Duties to include:

Drafting and negotiating a wide range of business-to-business contracts

Drafting standard agreements including terms to sale and contracts of distribution and agency

Drafting standard terms for sales to consumers

Advising on data protection compliance including desktop audits and time-sensitive matters as they arise

Acting on business asset and / or share purchase and other company disposals

Assisting with company formations and generally advising on start-ups

Ensure personal legal knowledge is kept up to date

About you:

Minimum of 3 years PQE in a commercial law role

Possess exceptional client care skills

Have intermediate knowledge of Microsoft Office

Highly motivated and able to add value to the role

Be able to operate with minimum supervision

Be a team plater and able to get on with others

Possess networking and client developing skills

Benefits:

Hybrid working options (one or two days working from home once settled in)

26 days holiday plus bank holidays

BUPA medical

Enhanced pension scheme

Discretionary bonus

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com

 

LITIGATION SOLICITOR / THAME

Location: Thame OX9 / Hybrid working options

Job type: Permanent

Reporting to: Senior Litigation Manager

Hours: 09:00am - 17:00pm Monday to Friday

Salary: Negotiable, dependent on experience

Hawk 3 Talent Solutions, operating as an employment business, have an exciting opportunity for a Litigation Solicitor / Legal Executive to join our client's team in Thame.

The ideal candidate will be 2 years PQE with significant experience in Banking and Finance dispute resolution involving representation of financial institutions in various litigation matters such as mortgage litigation, secured and unsecured debt recovery, lender liability claims and enforcement of security through LPA and fixed charge receiverships.

Duties include:

Taking initial interviews with new and existing clients of the firm regarding disputes or potential disputes

Advising on matters of dispute and providing legal opinions, summaries of options and prospects for success

Analysing and evaluating cases and assisting client in their choice of what strategy to take

Developing strong relationship with clients

Keeping up to date with any new changes in law and where necessary, confidently and independently researching law relating to specific instructions

Drafting settlement agreements and consent orders where appropriate

Instructing Counsel for advise in respect of specialist matters and briefing counsel

Managing contested possession claims and debt claims through directions and to trial

Attending court hearing (where necessary through advocacy experience is not essential) and drafting pleadings to include claims, particulars of claim, defences and replies to defences

About you:

Qualified Solicitor or Chartered Legal Executive

Minimum of 2 years PQE in Banking or Finance litigation xperience

Excellent communication skills

Excellent problem solving skills

Self motivated, organised with the ability to priortise and manage own work load

Able to com in and command your own caseload with confidence

Benefits:

Hybrid working options (one or two days working from home once settled in)

26 days holiday plus bank holidays

BUPA medical

Enhanced pension scheme

Discretionary bonus

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com

LEGAL ACCOUNTS ASSISTANT / SHEPTON MALLET

Location: Shepton Mallet, Somerset

Job type: Permanent contract

Reporting to: Accounts Manager

Hours: Monday to Friday 09:00am - 17:00pm

Salary: £23,000 - £25,000 per annum

Hawk 3 Talent Solutions, operating as an employment business, are currently recruiting for a Legal Accounts Assistant or Legal Cashier for our well-known Solicitors based in Shepton Mallet.

Working closely with the Accounts Manager, the successful candidate will be supported in their role by an Apprentice Accounts Assistant. You will be responsible for the day-to-day running of the Accounts Function and be involved in maintaining cashflow, checking supplier invoices, monitoring expense claims, checking and approving invoices, overseeing residual balances, dealing with queries and providing management reports when required.

Duties as Legal Accounts Assistant:

Day to day processing and auto reconciliation of the Client and Office accounts in line with SAR and VAT regulations

Ensuring all daily work is dealt with accurately and efficiently as per the daily work schedules set to include Client Reciepts and Payments, Office Receipts and Payments, Billing, Supplier and Nominal Ledger, checking Completion Paclks and end of the day balancing and reporting

Ensuring all processes are followed as per the workflows produced

Running any Accounts reports that are required

Adminisration of the online banking system

Ensure work issues or problems are dealt with immediately and report to the Accounts Manager

Answering all telephone calls without delay and dealing with staff queries

To assist the firm in adhering to the Solicitors Accounts rules

Ensuring compliance with the firms policies and procedures

About you:

3 years' experience in a similar position

AAT or similar qualification preferred

Experience dealing with a ll aspects of daily accounting including purchase ledger, client account reconciliations, transfers, disbursements / recharges / expenses and VAT

Experience dealing with WIP, billing and credit control

Experience dealing with cashflows, trial balances, management accounts and report analysis is preferred but not essential

Previous UK legal finance and knowledge of legal terminology

Sound knowledge of the SRA Accounts Rules to ensure compliance

Be able to work within a high pressured environment and work to deadlines

Have experience working with accounting and case management software (SOS Connect / Practice Manager experience preferred but not essential)

Benefits:

Annual holiday entitlement of 25 days plus bank holidays

Career structure scheme

Annual performance and development reviews

Automatic enrolment into the Work Place Pension Scheme after 6 weeks

Employee Introduction Bonus

Flexible working arrangements

Eye care vouchers

Flu jab vouchers

Summer and Christmas socials

Working for a Lexcel and CQS accredited firm

Discounted legal services

Professional subscriptions and membership fees paid if required by the business

Access to LawCare - advisory and support service for people working in the legal sector

Financial support to cover the cost of courses and qualifications where there is a business need

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com

 

Are you an experienced Mobile Patrol Officer/Traffic Warden? Do you enjoy working Outside? Do you Drive? Would you like to work for a growing business, and have good earning potential? If so, this Opportunity may be for you.

Job Title: Mobile Patrol Operative

Location: South East London

Job Type: Permanent / Full Time

Hours: 40 hours, 5 days of 8 hours. (Some flexibility Required)

Salary: £24856 basic plus bonus. Combined OTE of up to £50k per annum

Commission Expectations - £1,000 - £2,500 per MONTH on top of Basic Salary. (may vary slightly per Location)

Benefits:

· Pension

· Perk box (perks and discounts)

· 25 Days Holiday

Please note, you will need a full UK Driving License and Access to Your own Method of Transport (Car) and Business Insurance for this Position - Work Mileage will be paid.

Job Purpose

To be responsible for issuing Parking Charge Notices to vehicles that do not comply with on-site parking regulations. The role will involve working outdoors across various car parks in your designated area. Due to the nature of the role, there will be a large amount of face-to-face interaction with members of the public.

Key Responsible

To provide exceptional customer service to our clients and the users of their car parks

To consistently achieve against KPI's

To work collaboratively with your team to ensure best practise is shared

To efficiently plan routes with the use of navigation apps and knowledge of the region

To patrol car parks in your designated area

To issue Parking Charge Notices to offending vehicles as per site specifications

To work with members of the public in a professional manner, even in confrontational situations

To promptly report any health and safety issues that arise in line with company policy

To maintain an up to date knowledge of industry standards and display these through your work

Special Working Conditions

The postholder will be required to travel extensively and in all weathers. On occasion, the postholder may be required to travel outside of their designated area to support the needs of the business.

Person Specification - Essential Skills

• Ability to work independently and with a high degree of autonomy
• Ability to work well under pressure and adapt quickly to changing circumstances
• Ability to remain professional in difficult situations
• Positive attitude towards their work

Closing date 24th of June 2023

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Customer Account Manager

Permanent

Monday – Friday 8:30am – 5:00pm

 Altrincham

£23,000 - £25,000 DOE

The Company: Hawk 3 Talent Solutions are working with a UK wide company who provide high quality school uniforms to students up and down the country. With over 80 years’ experience, our client can ensure outstanding school wear as well as a high-class service. Our client is looking for someone who is either a manager within customer accounts or someone who is willing to step up to the position.

The Role:

• You will be working to resolve enquiries that have been escalated.
• Always building and continuing relationships with internal and external customers
• Keeping an eye on dead stocks as well as communicating with the Area Sales Manager to figure out how to work on this.
• You will need to make sure that all samples that are sent out, are done correctly – all procedures followed.
• Liaising with the Area Sales Manager to carry out the needs of the customer accounts.
• Have all internal communication through you.

Experience Required:

• Must ensure that excellent customer service is always provided.
• Can work under pressure as well as tight deadlines.
• Strong time management skills
• Excellent communication skills
• Must have a ‘can do’ attitude.

What’s in it for you?

• Hybrid working
• Early Friday finishes in winter – 3pm finish
• Birthday off
• No weekend works.
• Free parking & good transport links
• Cash prizes
• Discounts off popular brands
• A £200 referral incentive
• Company pension
• Wellness programmes
• Company events
• Cycle to work scheme.

For more information on the Customer Account Manager role or for a confidential chat, please call Heidi Lees on 07712 675746 today.

Closing date 30.06.2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to Heidi.lees@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Associate Director – Chartered Engineer

Swindon Wiltshire SN2

£70,000 - £80,000 per annum

Permanent role – Hybrid Option available

Hours can be flexible with core hours between 10am-4pm.

Where you start and finish is up to you, 8am-4am, 10am-6am etc. 1 hour lunch break but can flex for work life balance.

Commutable from Swindon, Chippenham, Cirencester, Cricklade, Gloucester or Oxford

Hawk 3 Talent Solutions are recruiting for an Associate Director to join a small well established engineering company based in Swindon, Wiltshire

The Role

 

Responsible for overseeing the successful technical and commercial execution of projects and managing the personnel and resources. The Associate Director will be a client-orientated and capable communicator, able to develop strong relationships with clients and fellow professionals to secure repeat business.

As this role is high level we will need the person to not only be a chartered Engineer but to also possess great communication skills so that they can talk to clients and their delegates and be able to line manage effectively. The company has been established nearly 20 years and this role is due to growth.

Duties  

• Enhancing and growing the reputation of the business
• Project Manager for projects led by the team
• Technical delivery
• Coordination with other Disciplines and Regions of the business
• Technical compliance with all statutory and Quality Management System processes and procedures
• Financial and commercial responsibility
• Recruitment and selection, training and appraisal of technical staff
• Line management of staff and pastoral issues

Essential

• Chartered Engineer (CEng) or Incorporated Engineer (IEng)
• Member of relevant professional institution
• Ability in engineering design & reporting
• Communication:
• Excellent written and verbal communication skills
• Strong interpersonal skills
• Share knowledge and information widely with your colleagues
• Develop effective client relationships
• Able to represent the business at meetings and provide advice to clients on complex engineering matters
• Able to negotiate commercial/financial matters.

Communication skills

• Excellent written and verbal communication skills
• Strong interpersonal skills
• Share knowledge and information widely with your colleagues
• Develop effective client relationships
• Able to represent the business at meetings and provide advice to clients on complex engineering matters
• Able to negotiate commercial/financial matters

Skills 

• Ability to lead others to achieve goals and meet deadlines
• Efficiency and effectiveness in management and execution of work
• Be a positive influence
• Make good commercial decisions

 

Benefits

• 25 days hols bank hols
• Cashback healthcare
• Cycle to work
• 4 x salary death in service

If you would like to apply for the role of Associate Director, then please email your CV to debbie.gough@hawk-3.com  or call Deb on 07557803946

Closing date is 31.6.2023 Please note this could change subject to suitable applications.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

FINANCE ASSISTANT / EXETER

Location: Skypark, Exeter - near Exeter Airport

Job type: Permanent

Reporting to: Accounts Manager

Hours: Monday to Friday 08:30am - 17:00pm

Salary: £20,000 - £24,000 per annum

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Finance Assistant based in Exeter on a permanent contract.

The successful candidate will be responsible, in conjunction with other members of the finance team, of the maintenance and updating of the accounting ledgers.

Sales Ledger Duties:

Preparing and posting sales receipts for credit accounts

Releasing credit-stopped orders

Phoning credit stopped customers

Chasing debt as and when required

Handling telephone enquiries from customers regarding their accounts

Recording cheques, BACS, cash and credit card payments received from customers and posting to customers' sales ledger

Preparing the daily banking.

Answering of sales ledger account queries

On-going administration of customer master record in SAGE and CRM.

Purchase Ledger Duties:

Loading purchase ledger invoices and credit notes onto the ERP

Handling telephone enquiries from suppliers regarding payments and invoices

Processing of stock invoices for inter-company and other stock suppliers

Reconciling supplier statements

Preparing and posting of staff expenses

Preparing and posting supplier payments

Periodic review of open purchase ledger items

On-going administration of supplier master record in Sage.

Cash Book Duties:

 

Posting entries from the bank accounts including interest, transfers and charges

Reconciling bank accounts

General Duties:

 

Responding to queries from other departments

Opening post and distributing to relevant departments

Dealing with other ad-hoc tasks as required.

 

About you:

Motivated and well organised

Have good attention to detail

Ability to work on own initiative and as well as part of a larger team

Demonstrate good IT skills to include Microsoft Office

Possess excellent communication skills

Excellent telephone manner

Benefits:

6.4 weeks starting holiday

Free eye tests

Positive working environment

Pension scheme

Free onsite parking

Staff discount

To apply for this role, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information