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Field Service Engineer - Newport

 

Job Description

Job Title: Field Service Engineer

Salary: Competitive

Location:  Newport       

Type: Permanent

Hours: 39.5 hour working week, generally 0800-1630, Mon-Thursday & 0800-1600 on Fridays

Our client based in  Newport  is looking for Field Service Engineers to join their team. This is a great opportunity for a dynamic and driven individual who will be responsible for identifying, diagnosing, and resolving faults, as well as conducting preventative maintenance on forklifts and other material handling equipment at customer sites. The equipment you will work with ranges from small pallet trucks to IC trucks, VNA trucks, and automated trucks.

Skills and experience sought:

      We are looking for candidates with experience in: mechanical engineering, electrical engineering, or hydraulics.

Ideally, applicants will hold an NVQ level 3 qualification or equivalent, although this is not essential.

IT literacy and the ability to use the latest technology to maintain accurate records and place orders is required.

Additionally, candidates must have a full UK driving license.

 

Benefits:

      Annual 5% bonus

Monthly contribution to home broadband

Opportunity to earn commission

Overtime opportunities

Occasional on-call support required paid in addition to your salary

Company van and fuel card, with the option for private use

25 days annual leave

Company pension scheme

 Closing date is 25 th of September 2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to maria.thorne@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

 

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Team Leader
£ 27,874 - £ 27,874 per year
Uttoxeter
Posted: 28 September 2023
Expires: 28 October 2023

Production Team Leader

Uttoxeter Staffordshire

£27,874 per annum

Permanent role working a mixture of early and lates

Hours AM shift 6am - 2pm Monday to Friday

PM Shift 2pm - midnight Monday to Wednesday - 2pm - 11pm Thursday

Hawk 3 Talent Solutions are looking for an experienced Production Team Leader to join a company based in Uttoxeter, Staffordshire

The Role

You will be responsible for assisting with managing the shift and all direct staff. To ensure the smooth running of the production process. To ensure that all products are produced to the specified specifications. Target and deadlines are met to achieve the orders. To ensure that all direct staff and agency comply with the company's Health and Safety procedures.

Duties

 

Ensure all processed parts have been scanned through by yourself or your team by end of shift

Ensure the date, time & name on them is correct

Ensure all working hours for your team are accounted for by end of shift

Identify process timings and whether there are any reworks & record those on the sheets

Ensure all team members are keeping records up to date and notify you of any discrepancies or issues

Deal with any maintenance issues that need to be addressed

Absence management

Ensure team are doing all relevant checks

Skills/Knowledge/Experience

 FLT License

Previous people management experience gained within a production environment

Great communication skills

If you would like to apply for the role of Production Team Leader then please email your CV to maria.thorne@hawk-3.com 

Closing date is 21.10.2023 Please note this could change subject to suitable applications.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of it's client.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

 

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CNC MACHINIST
£ 12 - £ 16 per hour
Crewkerne
Posted: 27 September 2023
Expires: 27 October 2023

CNC MACHINIST / CREWKERNE - PERMANENT ROLE

Location: Crewkerne, Somerset

Job type: Permanent

Hours: Monday to Thursday 07:30qam - 16:30pm & Friday 07:30am - 13:00pm

Pay: £12.38 - £16.00 per hour

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a CNC Machine Operator to join our clients manufacturing company in Crewkerne on a full time permanent contract.

We are looking to speak with experience CNC Machine Setters or Programmers to set up and operate metal-cutting machinery to build tools and parts of various machinery. The successful candidate will also ideally have manual milling, lathe or grinding experience.

Duties & Responsibilities for CNC Setter:

      Set up and operate machines including lathes, cutters, shears, bores, millers, grinders, presses, drills or auxiliary machines

Inspect workpieces for defects and measure to determine accuracy of machine operation, using rules, templates or other measuring instruments

Read blueprints or job orders to determine product specifications and tooling instructions and to plan operational sequences

Start machines and turn handwheels or valves to engage feeding, cooling, and lubricating mechanisms

Select, install, and adjust alignment of drills, cutters, dies, guides and holding devices, using templates, measuring instruments and hand tools

Move controls or mount gears, cams or templates in machines to set feed rates and cutting speeds, depths and angles

 

Duties & Responsibilities for CNC Programmer:

      Read technical drawings and set up the machines in accordance with these blueprints

Use computer software to model cutting paths and program machines accordingly

Perform quality assurance tests to ensure products meet design specifications

Adjust machine cutting paths or settings to optimize production while maintaining quality

Consider tools required to cut particular materials and program machines accordingly

Troubleshoot and resolve problems with machines as they arise

Perform basic machine maintenance such as cleaning and sharpening

Train new employees on how to properly operate CNC machines and programs

About you:

      2 years or more experience

Understanding of production procedures

Adherence to health and safety regulations

Ability to read drawings and manuals

Analytical skills

Great attention to detail

Able to work as part of a team

Excellent communication skills

Forklift license would be advantageous but not essential

Benefits:

      Relaxed atmosphere

On the job training

International workforce

Quarterly bonus scheme

Free onsite parking

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.

 

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Night Shift Food production Technician
£ 34,100 - £ 34,100 per year
Huntingdon
Posted: 26 September 2023
Expires: 26 October 2023

Job Title: Night Shift Food Production Technician 

Salary: Up to £34'100

Location: Huntingdon  (Cambridgeshire)             

Type: Permanent

Hours: Sunday- Thursday 2200-pm-0600am  

Our client based in Huntingdon is a rapidly growing food manufacturing business in the UK and overseas. This is a great opportunity for a dynamic and driven individual who will be responsible for the performance of the manufacturing line. Reporting to the Cell Manager, you will be passionate about the food industry and willing to go the extra mile to improve site efficiencies:

Key responsibilities include:

  • Perform Start-up checks and escalate any concerns.
  • Ensure all international work is delivered to the right standard with the right accuracy.
  • Ensure the asset / process removes risk of foreign body contamination proactively.
  • You will be responsible for preparing and setting up equipment and materials for production line.
  • Supporting the technical team in the implementation and maintenance of the company's BRC and customer standards
  • Ensure all paperwork compliance in line with technical requirements for Food Safety.
  • Being an ambassador of driving the culture of pride for the produce by setting and demanding high standards
  • Be able to talk an external auditor through your process / procedure around utilising your asset.

The Requirements

Essential

- Good attention to detail

- Knowledge of continues improvement tools

- Highly organised

- Able to use own initiative

- Strong written and verbal communication skills

- Positive can-do attitude

Desirable

- Degree in food science or similar

- Food Safety Certificate Level 2

 

  • Annual leave: 20 days Bank holidays
  • Life Assurance - 2x salary
  • Pension - contributory scheme
  • Cycle scheme
  • Significant opportunities for development and progression

To Apply please follow the application process for the site this job is advertised on or you can send your CV directly to maria.thorne@hawk-3.com  or call 07801 571476  for more information. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

 

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Maintenance and Facilities Manager - 12 month fixed term contract
£ 50,000 - £ 50,000 per year
Coventry
Posted: 26 September 2023
Expires: 29 October 2023

Maintenance and Facilities Manager - 12 month fixed term contract

Location: Coventry

Hours of work: 37.5 hours

Salary: £50,000 bonus

The Maintenance and Facilities Manager will be responsible for the day-to-day operations and budget management of all Production Equipment Maintenance (PEM) and Facility Services & Maintenance (FM) requirements across our clients Coventry site. The role includes the leadership responsibility for the site-based maintenance team members (tasks, performance, development, motivation) and for any subcontracted services required for either the PEM or FM areas of the business.

You will also be responsible for improving, implementing, and maintaining new technical processes and procedures and will lead Health and Safety standards in line with Leadec HSQE support functions. Implementing the Company's digital systems for PEM and FM will be a fundamental part of the role.

Key Responsibilities:

      Ensure that all work performed by the maintenance/facilities department is conducted in a safe manner and to always comply with relevant Health & Safety regulations. This includes the supervision of subcontractors and their service engineers in association with any onsite service activities.

Manage and improve the current Planned Preventative Maintenance System for both production and facility assets.

Ensure all necessary Service Contracts are in place to guarantee the plant and equipment is properly maintained and serviced to manufacturers recommendations and in line with Legal Compliance or ACOP's

Select, train, supervise, and support all members of the Maintenance Team, encouraging team working. Conducting the periodic performance appraisals, identifying development opportunities, and ensuring the appropriate implementation

Participate in the design of contingency procedures for asset breakdowns and ensure that appropriate emergency preparedness procedures are in place.

Assist in the allocation and measurement of approved KPIs and to trend departmental performance.

Identify opportunities for implementing improvements to working processes and assets. Undertake or assist with their implementation.

Experience, attributes & skills sought:

      HNC/HND or NVQ Diploma in Engineering Maintenance

Fault Finding capability

Problem resolution techniques

Electrical / mechanical maintenance and engineering background

All round Siemens S7 PLC knowledge and understanding at an operator level.

Building services (BMS/EMS)

Team management

Negotiation

Ability to demonstrate and coach team members

Tenacity and determination to solve problems

Closing date is 26 th October 2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

 

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Technical Manager
£ 40,000 - £ 40,000 per year
West Lynn
Posted: 25 September 2023
Expires: 25 October 2023

Job Title: Technical Manager

Salary: Up to £40k

Location: Kings Lynn

Type: Permanent

Hours: Monday - Friday 8am - 4pm or 9am - 5pm (Hybrid )

Our client based in Kings Lynn  are seeking to employ a Technical Manager to start as soon as possible on a permanent basis.

Role Overview:

      Be the technical and compliance contact for their customers, service providers and their growing team

Advise the product development team of all relevant food safety guidance and legislation.

Liaise with team members on all matters related to product quality and report back to the relevant people when required

Complete inbound product checks of all raw materials

Provide additional QC support during production runs

Responsibilities:

 

      Be the technical and compliance contact for our customers and service providers.

Be the technical support for the growing team where required, providing monthly reporting on compliance, growing, pest & disease, product quality, customer issues and complaints

Advise product development team of all relevant food safety guidance and legislation

Ensure product packaging compliance

Complete inbound product checks of all raw materials and components

Provide additional QC support during production runs

Manage weekly, monthly, quarterly and annual tasks associated with Quality Management System.

Product & service supplier approval and management

      Manage laboratory testing compliance, finished product release, recall program, document control and traceability programs

Responsible for management and development of raw material and final product specifications

Manage the certification compliance and annual renewal audit

Essential Skills :

      Experience in a Quality assessing field previously

Have a good knowledge of HACCP TACCP & VACCP systems

Understanding of trace testing

Strong Excel knowledge and skills

Attention to detail - quality controlling

Experience within BRC - Supply chain assurance

 

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Maintenance Engineer
£ 30,000 - £ 40,000 per year
Brierley Hill
Posted: 22 September 2023
Expires: 22 October 2023

Maintenance Engineer

Location: Brierley Hill

Hours of work: 8am -4pm Mon - Fri

Salary: Upto £40,000 DOE

Are you a Maintenance Engineer looking for a new opportunity? Have you recently qualified and looking to start your career as a Maintenance Engineer?

 

The Role:

  • Our client is looking for a self-motivated Maintenance Engineer to join their growing team. They are based in Brierley Hill.
  • You will be required to carry out the necessary maintenance operations to all equipment and machinery in line with company requirements.
  • Main Duties and Responsibilities
  • Ensure that all plant equipment and machinery is kept in good working order
  • Carry out all planned preventative maintenance as requested
  • Prioritise and carry out emergency breakdown maintenance
  • Diagnose and repair hydraulic and pneumatic faults
  • To carry out TPM requirements as necessary
  • Complete all relevant paperwork associated with the task you are performing in a timely and accurate manner
  • Report any problems regarding equipment and machinery immediately to the Maintenance Manager or the designated deputy
  • Ensure that you are aware of all legal and Company standards and procedures with regards to Health and Safety and that you adhere to them at all times
  • Maintain a positive work atmosphere by acting and communicating in a manner that promotes cooperation with colleagues
  • - Actively take part in any training requested to enhance your role
  • - Be prepared to work overtime as and when required
  • - To carry out the required maintenance activities during the company shutdown periods

Qualifications / Skills Required

  • Recognised Engineering Apprenticeship
  • City and Guilds or equivalent
  • Worked in a foundry environment or similar
  • Experience in hydraulics and pneumatics
  • Experience in welding and general fabrication work
  • Experience in sand conveyors, shot blasts, fettling equipment desirable but no essential

Closing Date 22nd October 2022

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to donna.gibson@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

 

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Administrator
Crediton
Posted: 04 October 2023
Expires: 03 November 2023

ADMINISTRATOR / CREDITON - PERMANENT VACANCY

Location: Crediton, Devon

Job type: Permanent

Hours: Monday to Friday 09:00am - 15:00pm (30 hours per week)

Salary: Negotiable, dependent on experience

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for an Administrator to join our clients office in Crediton on a permanent contract.

Duties & Responsibilities:

      Opening the office ensuring the reception area and meeting rooms are kept clean and tidy

Providing ad hoc accounts administration and secretarial support reporting to the Partners, Directors and Managers of the office

Managing meeting room diaries, meeting and greeting clients and arranging refreshments for clients and meetings

Answering the telephone directing calls and taking and passing on  messages accurately and efficiently

Providing a professional and good impression of the company where that be face to face, over the phone or through written communication

Copy typing, photocopying / binding document and scanning and handling incoming and / or outgoing correspondence into the Document Management System

Preparing and franking outgoing post as well as receiving, opening, and distributing post and deliveries

Communicating with external visitors and contractors to ensure that visitors and contractors are signed in and out of the building to comply with fire safety procedures

Office control procedures

Assisting with tender proposals and presentations

About you:

      Positive and friendly attitude

Able to multitask and work independently

Able to take initiative and meet deadlines

Professional with a team orientated approach

Good working knowledge of Word, Excel and Outlook

Excellent communication skills

Benefits:

      Pro rata 4 weeks annual leave plus bank holidays, increasing to pro rata 5 weeks plus bank holidays after 3 years' service

Opportunity to carry over 1 weeks holiday into the following holiday year

Annual salary review

Death in service 3 x annual salary

Access to reward and health scheme

Buy and sell holiday

Cycle to work scheme

Payroll charity giving

Private medical insurance

Introducing clients and team members commission scheme

Pension 3% rising to 4% (but matched up to 6% after 4 years' service)

Enhanced maternity and paternity after 1 years' service

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.

 

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Legionella Plumbing Specialist
£ 28,000 - £ 32,000 per year
Wolverhampton
Posted: 04 October 2023
Expires: 03 November 2023

Are you an experienced Legionella Plumbing Specialist looking for a new and exciting opportunity ?

Would you like work for an established, progressive and award winning business that is in an extended period of growth and that offers genuine opportunity for personal development and career progression ?  

The  opportunity,

To join an established, award winning Legionella Control and Water Safety business, whose sustained success over the past decade has led to significant growth and development. To provide a proactive approach to keeping systems safe, partnering with clients to create safe environments through completing remedial projects nationwide to ensure our clients receive forward thinking system modifications in conjunction with per their water safety plan to ensure their sites risk is minimalised. 

Day-to-day activities include performing planned tasks :

  • Monthly temperature monitoring of hot and cold-water systems and sentinel outlets
  • Installation of Wi-Fi and Sigfox temperature monitoring equipment
  • Shower and spray tap clean and descaling
  • Thermostatic Mixer Value inspection and servicing
  • Cold water storage cistern inspection and sampling
  • Cold water storage cistern clean and disinfections and sampling
  • Hot water storage vessel inspection, purging and sampling
  • Expansion Vessel inspection, purging and sampling
  • Gas appliance servicing (not essential however growing portfolio of works)
  • Legionella sampling
  • Goodwater dosing and sampling
  • Water chemistry analysis and sampling
  • Auditing and reporting site visit findings
  • Demonstrating water safety plan documentation through company portal and on-site logbooks
  • Installation, Removal, adjustment, and replacement of Thermostatic Mixer Valves
  • Design, Installation, Removal, modification, and replacement of hot and cold-water systems
  • Design, Installation, Removal, modification, and replacement of Central heating systems and Gas appliances
  • Design, Installation, Removal, modification, and replacement of hot and cold-water system components which includes: deadend or deadleg pipework; taps; showers, expansion vessels, CO2 alarms, magnetic filters etc.

Qualifications and Skills

  • NVQ Level 2 Plumbing (or equivalent)
  • Water Regulations course (or equivalent)
  • Working on Unvented systems course (or equivalent)
  • Working within Legionella risk assessment industry
  • Possesses knowledge in health and safety regulations

Job Requirements

  • Nationwide travel and hotel stay overs minimum 2 nights per week
  • Full and Clear driving license
  • Enhanced DBS check - clear
  • NHS proof of Double Covid Vaccination

Salary & Benefits 

  • Negotiable depending on experience  
  • Working with like-minded ambitious people to achieve personal and professional goals
  • Company pension scheme - 5% employer, 4% employee with option for you to contribute more
  • Private healthcare scheme provided - which includes services such as:
  • Optical, Dental, Physio, Chiropractic, Hypnotherapy, 24-hour GP service, 24-hour helpline for counselling, tax, and legal services, Health and wellbeing services
  • Internal social calendar, regular team events throughout year
  • Development and training available to assist progression
  • Bespoke professional development plan to assist progression and development
  • Involvement in ambitious departmental development plans
  • Company vehicle fleet to meet job requirements

Closing date 04.10.2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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Transport Operator - Nights
Plus overtime & benefits
Coalville
Posted: 04 October 2023
Expires: 03 November 2023

Are you an experienced Transport Operator, able to work a permanent night shift, and looking for a new opportunity to join an established and successful Transport Business with a network of over 30 depots across the UK ?

The Vacancy

  • Day to day management of drivers, planning of routes and organising ad-hoc amendments as required
  • Overseeing operations of a fleet of approx. 20 vehicles plus 3rd party subcontractors 
  • Ensuring exceptional service to our Customers.
  • Confident, quick and capable, you will have a good working knowledge of the UK road network, computerised traffic systems and drivers' hours legislation.
  • Delivering driver de-briefs
  • Liaising with other stakeholders, both internal and external  

Salary

  • The successful applicant will enjoy a great starting salary, negotiable depending on experience, plus an attractive benefits package and a progressive career with excellent financial rewards.

The Company

  • Privately owned UK-based transport company and genuine market leader. 

Shift Pattern

  • Working 4 On 4 Off, 6pm to 6am

Closing date is 4th November 2023

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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Training Co-Ordinator
£ 24,000 - £ 32,000 per year
Fareham
Posted: 03 October 2023
Expires: 02 November 2023

Training Co-Ordinator

Permanent

Monday – Friday (Full time & hybrid)

Fareham  

Up to £32,000 (DOE)

The Company: Hawk 3 Talent Solutions are working with an Electrical Engineering company who are on the look out for a Training Co-Ordinator to join their Training team based in Fareham due to growth within the business.

The Role:

  • As the Training Co-ordinator, you will be arranging various training courses for employees – this could be internal training or external training.
  • You will need to make sure that any accreditations are up to date and that the business is compliant with HEA and LANTRA as well as any other standards and regulations.
  • Helping out with keeping training manuals and documents updated
  • Ensuring all training information is recorded on the system – training activities, attendance, if the training has been completed and the outcome/evaluations.
  • When necessary, providing admin support with any relevant training tasks, this will include budgeting & tracking any expenses.

Experience Required:

  • Previous experience within a similar position
  • You will ideally have an understanding of HERS.
  • Previously worked with online learning platforms
  • Must be meticulous and organised
  • You will need to have the ability to work independently.

What’s in it for you?

  • 26 days annual leave plus bank holidays
  • Enhanced employer pension contribution rate of 6%
  • Comprehensive life insurance
  • Free eye test vouchers as well as vouchers towards the cost of glasses
  • Discounts on a variety of high street stores
  • Long service awards
  • Training and development opportunities

For more information on the Training Co-Ordinator role or for a confidential chat, please call Heidi Lees on 07712 675746 today.

Closing date 03.11.2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to Heidi.lees@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Save Full details
Customer Services Operator
£ 27,000 - £ 29,000 per year
Basildon
Posted: 03 October 2023
Expires: 02 November 2023

Customer Services Operator

Role: Permanent

Location: Basildon

Hours: Monday - Friday 08:30hrs - 17:30hrs  (1-hour unpaid lunch)

Salary Range: £27,000 - £29,000 (DOE) per annum

An excellent opportunity has arisen with our client based in Basildon for a Customer Service Operator to work with in the Freight Forwarding department. You will be responsible for supporting the Customer Services team.

Company Benefits

  • 20 days public holidays annual leave entitlement, plus 1 Milestone Day to take as you wish.
  • Loyalty days up to a maximum of 5 days (1 per each full year of employment completed).
  • An annual salary review.
  • After 3 months service employees are entitled to become a member of the Group personal Pension Plan.  After one year's service the company offers enhanced Pension contributions of 9%.
  • After one year's service employees are eligible to join the Private Medical Scheme (application process required).
  • After completing six months' service, UK Death in Service is equal to three times your annual salary.
  • Access to our confidential Employee Assistance Programme for you and your immediate family members (spouse/partners and children aged 16 to 24 in full-time education, living in the same household).
  • Access to our Employee Discounts and Perks platform, which includes grocery shopping, holidays, movies, sports, wellness and many more.

Key roles and responsibilities

  • Ensure customer Bookings are accurately taken and entered operations system, International, National, and cross trade.
  • Booking deliveries in with customers.
  • Liaising with suppliers / Origin Offices.
  • Build strong relationships with customers.
  • Invoicing and administration.
  • Ensure Bookings made with Origin office.
  • Aid Credit Controllers with the collection of overdue payments from suppliers or clients.

 

Skills, experience, and competencies

  • Be able to prioritise own workload but also be able to work as part of a team.
  • Be fully conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems.
  • Have excellent communication skills over the telephone and e-mail.
  • Have experience with Excel reporting.
  • Have good team working skills.
  • Have good understanding of logistics processes and procedures.

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to by applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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Administrator
£ 20,547 - £ 26,000 per year
Plymouth
Posted: 29 September 2023
Expires: 29 October 2023

 

 

 

 

 

 

ADMINISTRATOR / PLYMOUTH - PERMANENT VACANCY

Location: Plymouth, PL6

Job type: Permanent

Hours: Monday to Friday 36.25 hours per week (Hybrid and Flexible working may be available)

Salary: Up to £26,000 per annum, dependent on experience

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting an Administrator to join our client's office in Plymouth on a permanent contract.

The successful candidate will provide administrative support to the Lead Partners and help support the continued growth of the office.

Duties & Responsibilities:

      Providing ad hoc accounts, administration and secretarial support for the team reporting to the Partners, Directors and Managers of the office

Supporting Partners with the proactive planning and completion of meetings and tasks including tracking appraisal and exam dates

Preparing materials for Partner and client meetings, presentations, and proposals

Managing meeting room diaries, room set ups and close downs

Hospitality for clients including meeting, greeting, arranging parking and refreshments

Answering phones, main switchboard and intercom; directing calls and taking and passing on messages accurately and efficiently

Upkeep and communication of key office information including suppliers, contractors, services, utilities, emergency shut offs and general maintenance management details

Checking Registered Office Board

Assisting in setting up new companies for clients

Ensuring terms of business are up to date

Preparation of database invitees and attendees for local office events

Creating and sending out invitations and managing responses and reminders

Generating content relating to events attended and agreed program

Providing general event support for the office

Reviewing company registrations and preparing marketing needs as required

Supporting monthly open event start up for the office and help to drive acceptance

Using social media for office feeds on LinkedIn, Twitter / Threads, Instagram and Facebook

About you:

      Positive and friendly attitude

Able to multi-task and work independently

Great organization skills

Able to take initiative and meet deadlines

Professional and team orientated in approach

Good working knowledge of technology inclyding MS Word, Excel, PowerPoint and Outlook is essential

Recent experience of working in a similar position or customer / client facing administrative role

Benefits:

      Hybrid and flexible working options

20 days annual leave plus bank holiday increasing to 25 days annual leave after 3 years' service

Opportunity to carry over 1 weeks holiday into the following holiday year

Death in service 3 x annual salary

Access to rewards and health scheme

24-hour employee assistance program helpline

Buy and sell holiday

Cycle to work scheme

Payroll charity giving

Private medical insurance

Introducing clients and team members commission schemes

Pension 3% rising to 4% (but matched up to 6% after 4 years' service )

Enhanced maternity and paternity after one years' service

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.

 

 

 

 

 

 

 

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