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Service Engineer - ROI East
Job Description
SERVICE ENGINEER / REPUBLIC OF IRELAND - PERMANENT VACANCY
Location: Dublin
Job type: Permanent contract
Hours: Monday to Friday 08:30am - 17:00pm
Salary: € 41,250 per annum
Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Service Engineer on a permanent contract.
Reporting directly to the Services Manager, you will work closely with the Exeter based Service Team being responsible for the completion of warranty and annual service work for Gas, Electric and Solid Fuel Heating Appliances. This role will include diagnosing faults and repairing appliances in a timely and cost-effective manner.
Alongside warranty work, the role will include carrying out maintenance of the companies appliances within the dealer's showrooms and completing chargeable annual servicing and repair work for customers with the aim to retain the customers servicing requirements for the next year.
Although the role will cover a pre-determined area, travel to most areas of the Republic or Ireland will be necessary and may involve being away from home up to 4 nights each week. You will be provided with a fully equipped van, laptop /iPad, test equipment and tools.
Travel to the UK for training and team meetings will also be required on occasions.
Duties as a Service Engineer:
- To be an ambassador for the company, creating a professional and courteous approach when dealing with customers.
To ensure all service and warranty calls are carried out in a professional, timely and accurate manner, ensuring that the issues are properly and fully resolved during the first visit.
To correctly identify the reason for the reported issue and determine whether that issue falls within a company manufacturing fault or an installation/user fault, which will then be charged on site to the customer.
To up sell chargeable service work whilst on site and take payment using the supplied payment terminals.
To document and report on all calls and problems identified in the field to the technical department in an accurate and timely manner.
To ensure the end user's safety in accordance with all the relevant regulations for installation and use.
To issue any safety notices if required and to inform the relevant personnel.
To ensure faulty parts are returned adequately labelled for testing.
In addition to these functions, employees are required to carry out such other duties as may reasonably be required, this will include annual product training events for our retailers and/or other group staff.
To be responsible for ensuring the vehicle supplied is also kept in a clean and tidy condition. Furthermore, you will need to keep all servicing and maintenance up to date, including regularly checking the oil and water levels.
Operational details:
- The weekly route will be planned by the Service & Warranty team.
Service calls will be detailed on The Engineer Portal which will contain all of the information required for the call.
The service engineer is responsible for recording all of the tests and work carried out as well as the faults found. This recording will need to be completed on the laptop/iPad and uploaded regularly to our Sales Logix database via the Service Engineer portal.
The service engineer is responsible for taking payment on site for any chargeable call outs.
Essential requirements:
- Proven experience of working with heating appliances or servicing comparable equipment in the field.
Full driving licence .
Good verbal communication skills in a face to face environment.
Being naturally customer focused, with a desire to provide excellent customer service.
Be confident in discussing payment requirements with customers face to face.
Proactive approach to keeping records and reports up to date.
Diplomatic nature to ensure company policy is followed and customers are left satisfied.
Knowledge of software programmes including email and Word.
Flexibility to carry out a wide ranging role that will vary across the year.
The Service Engineers are required to have and maintain the following training certificates to carry out the work:
- Registered Gas Installer (RGI) Republic of Ireland
To apply for this role, please submit your CV via the Apply Now button or contact Shannon McMahon on 07485335875.
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Logistics Administrator
Logistics Administrator
Chepstow
Permanent Full Time - 39.5 per week
Salary - £23,500 PA
Hawk 3 Recruitment are working with a specialist manufacturer based in Chepstow to recruit a Logistics Administrator to join their company on a permanent basis. Excellent opportunity for someone who is looking to progress and develop their career with a successful and established and successful firm.
Reporting to Head of Warehousing & Logistics
Job Purpose:
To ensure that all the companies transport options are being utilised to maximum efficacy ensuring that customer service levels are kept in line with the companies KPIs.
Responsibilities
Produce a daily transport plan that is both practical and achievable ensuring minimal cost and maximum profitability.
Ensure that the plan is clearly communicated to all necessary parties and maintain regular contact with all internal departments.
Liaise closely with the Warehouse and Customers Services teams to achieve the most effective plan.
Ensure the export documentation is correct and valid; ensuring that all the correct documentation is raised in line with the HMRC requirements.
Entering data to maintain up-to-date transportation records.
To ensure that the drivers' hours are utilised correctly.
Manage driver's hours/Holidays/sickness.
Manage servicing/inspections/MOT of company wagons.
Plan external transport and raise PO and record transport costs as per company KPI, arranging any special transport requirements on behalf of other departments.
Assisting with despatching of all materials to customers and suppliers ensuring that all the paperwork is correct.
Ensuring that we have a POD after the delivery has been completed.
Any other duties that may be required
Competencies
Experience of working in Transport Planning or Administration.
Good geographical knowledge.
Working knowledge of a Transport Planning System would be advantageous.
Knowledge of CPC/Driving Law
Good general PC skills
Ability to problem solve.
Can communicate clearly with others.
Troubleshooting/Problem solving.
Ability to prioritise workloads.
Reliable, enthusiastic, and flexible in approach.
Able to work under pressure in a time critical environment.
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to bliss.hulme@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Multi Skilled Maintenance Engineer
Multi Skilled Maintenance Engineer - Elec bias
Location: Edinburgh
Hours of work: Continental Shift Pattern
Salary: £40k
Summary:
They are looking for a highly versatile, professional and self-motivated individual, who will be part of a small engineering team involved in a dynamic and varied role helping to support the smooth running of one of their laundries. This is an exciting opportunity to work within a fast-paced environment.
The ideal candidate will possess excellent maintenance and fault-finding skills. You must demonstrate flexibility with a hands-on approach and a can-do attitude dealing with a wide variety of tasks.
Key Responsibilities:
·Completion of all routine maintenance, in line with the agreed site plan;
·Repair and maintenance of the plant and its equipment, to ensure faults are identified quickly and production downtime is minimised;
·Accurate recording of all work undertaken for compliance and audit purposes;
·Ensuring all duties are undertaken in line with current health & safety legislation.
Experience, attributes & skills sought:
·An experienced multi-skilled engineer with an electrical bias;
·Proven track record within a fast-paced production environment;
·Conversant with PLC's;
·Proactive and can-do attitude;
·Flexible approach to working hours is essential (at this time we are working only dayshifts but as things begin to open further, we will be changing back to a continental shift pattern)
·Ideally from a Laundry or FMCG industry background (Not essential)
Hours
4 x days (6am to 6pm) 4 off, 4 nights (6pm to 6am) 4 off ...
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.Sheehy@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Multi Skilled Maintenance Engineer - Mechanical bias
MULTI SKILLED MAINTENANCE ENGINEER
Fishponds, Bristol
Permanent: Monday to Thursday 06.00-14.00
Salary: Basic salary £42-£44k negotiable depending on experience Overtime Bonus
Hawk 3 Talent Solutions are looking to recruit a Multi Skilled Maintenance Engineer for a permanent role with our client, a specialist manufacturer based in Fishponds, Bristol
Reporting to the Operations Manager, the successful candidate will work closely with all production teams performing both planned and breakdown maintenance and to respond to requests for repairs/spared ordering in a timely manner in accordance with the requirements of the business.
KEY ACCOUNTABILITIES:
The role will encompass:
Performing planned maintenance on packaging related machinery to ensure that they are at a high standard
Responding to breakdowns and requests for work
Implementing improvements on current processed
Reducing downtime of current equipment and maintain the current spare part inventory
Identifying and implementing improvements on current finishing maintenance processes
Working with management to establish new spare parts processes including Kanbans where necessary to improve spare part inventory management
Developing and recording all engineering activities carried out by use of the Electronic Maintenance Management System including spare parts ordering and booking in
Effectiveness of machinery and therefore production output
KNOWLEDGE, SKILLS, EXPERIENCE
Essential:
City & Guilds trained with an HNC or equivalent in Mechanical or Electrical Engineering.
Preferable:
Experience working within a manufacturing environment, preferably FMCG/Packaging industry
18th Edition certificate would be advantageous
Electrical engineering experience
Organisational skills with quick reactivity to breakdowns
Problem solving skills
Decision making ability
Computer literate
Adaptable fault finding and rectification skills.
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.Sheehy@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Business Development Executive
BUSINESS DEVELOPMENT EXECUTIVE
OUTSKIRTS OF NEWPORT
PERMANENT - FULL TIME
SALARY - COMPETITIVE BONUS STRUCTURE BENEFITS
Hawk 3 Talent Solutions are looking to recruit a Business Development Manager for our client, a specialist manufacturer based on the outskirts of Newport, South Wales.
Purpose of Role
Ownership of key commercial accounts within the Specialised Applications Business Unit, ensuring annual sales and 3-year vision is met. Provision of day-to-day customer interface for technical and commercial related matters during the prospecting stage, whilst identifying and pursuing new business development opportunities.
Key Responsibilities:
Responsible for the day-to-day management of the defined sales area and to develop the customers from both an internal and external perspective.
Develop long?term relationships at all levels and with key stakeholders at customer sites.
Key account management of strategically significant accounts to ensure all new business opportunities are maximised for the Aftermarket & Specialised Applications Business Unit.
Identifying new market opportunities, new products, and new customers.
Working towards exceeding sales targets and achieving predetermined individual and departmental objectives.
Managing a structured customer visit program, emphasizing UK/Foreign customers for development on a strategic/value rated basis.
Meeting with vehicle and systems manufacturers for technical project reviews and providing solutions to technical problems (training provided)
Monitoring sales performance of the customer portfolio, identifying areas for improvement and sales growth
Completing brief monthly sales report each month to give an executive summary of the defined areas sales performance, new business development and objectives for the next month
Identifying and attending relevant trade related shows and exhibitions, either as visitor or exhibitor.
Ensure all contracts are reviewed and signed off in line with the Group Contract Review policy.
Key Requirements:
Relevant degree would be desirable.
Maintain a high standard of Health and Safety based upon safe working practices and support environmental initiatives.
Accomplished sales professional with a proven track record of identifying, managing and exceeding sales targets.
A strong communicator, with excellent negotiation and presentation skills.
Ability to work effectively, both autonomously and contribute as an active team member.
Ability to listen and identify customer needs and translate these into sales/further business development opportunities.
Sales experience within an engineering or manufacturing background (desirable)
Having a keen interest in Vehicles/Engines/Technical (desirable)
Collaborate with other Senior Plc businesses to ensure wider revenue generation opportunities are realised.
Ensure that all work activities and records comply with Company Policies, Procedures and Codes of Practice.
Be driven with a hunger and passion to generate new business and work with senior management to align sales strategies and solutions.
Demonstrate tenacity in striving to be better than the competition.
Strong soft skills and an understanding of people behaviour and the self-awareness to react appropriately. Be politically astute.
Ability to communicate information, whether technical or non-technical to internal stakeholders and customers, in a clear and concise manner.
Highly professional and capable of being a strong ambassador for the company.
Motivated and a self-starter & able to work on own initiative
Willing and able to travel globally and at times, at short notice.
Benefits:
Bonus Scheme
25 days holiday Bank Holidays
Excellent Salary Sacrifice Pension Scheme
Access to pool cars for travel
Company laptop/ phone
Free Parking
Flexible Working Policy
Employee Events
Recognition Awards
Training and Development (Internal & External)
Share Save Schemes
Salary Sacrifice Scheme- Cycle to work scheme
Employee Assistance Programme
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.Sheehy@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Multi Skilled Maintenance Engineer - Mon to Thurs Days
Multi Skilled Maintenance Engineer
Location: Cumbernauld
Hours: Mon to Thurs 2-10pm
Salary: £42k
An opportunity has arisen for Multi Skilled Maintenance Engineer to join our client, a specialist manufacturer in the Cumbernauld area. Excellent salary and progression opportunities for the right candidate
The focus of the role is to work closely with the production team to ensure that machinery downtime is kept to a minimum and that all maintenance is conducted in advance to avoid production disruption.
They will need to work collaboratively with the engineering team, supporting and identifying means of improving plant productivity. They will ensure that any spare parts, materials, and equipment are available. They will be able to investigate and establish the causes of all breakdowns and machinery speed losses and record any repairs to ensure recurrent faults can be recognised.
The Candidate:
To successfully carry out this role you will need to be multi-skilled preferably with an Electrical bias. Electrically you will be able to fault find on single and three-phase systems, servo motors and AC motors, sensors, and various control systems. There will be an element of electrical installation as required, typically lighting and small power. Knowledge of plc electronics desired.
Mechanically you will be able to work on drive train systems, rollers, gearboxes, shafts, pneumatics, and some hydraulics. There is a requirement to be able to strip machine assemblies to component level and rebuild. You will also need to have demonstrated experience in maintenance engineering and show the ability to work off your own initiative.
Education to NVQ Level 3 or equivalent is preferred, but not essential as we would consider "time served" as experience.
You will be multi-skilled and have strong communication skills and excellent organisational skills.
What will you receive?
Competitive pay negotiable depending on experience
28 days holiday (increases with service) including a fixed Christmas break
Pension
Free parking
Online Holiday booking
We offer a competitive benefits package which includes:
Perkbox membership which includes discounted gym membership, active wear and nutrition, savings on everyday shopping, cinema tickets, food and drink and emotional wellbeing support.
WE CARE membership which includes easy access to 24/7 GP consultations, mental health support, get fit programmes and much more.
The opportunity to gain further qualifications through external training
Career progression and training opportunities
To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.Sheehy@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Multi Skilled Maintenance Engineer
Multi Skilled Maintenance Engineer
Location: Chester
Hours: Continentals 12 hour shifts 4 on 4 off days and nights
Salary: £39,100
An opportunity has arisen for Multi Skilled Maintenance Engineer to join our client, a specialist manufacturer in the Chester area. Excellent salary and progression opportunities for the right candidate
The focus of the role is to work closely with the production team to ensure that machinery downtime is kept to a minimum and that all maintenance is conducted in advance to avoid production disruption.
They will need to work collaboratively with the engineering team, supporting and identifying means of improving plant productivity. They will ensure that any spare parts, materials, and equipment are available. They will be able to investigate and establish the causes of all breakdowns and machinery speed losses and record any repairs to ensure recurrent faults can be recognised.
The Candidate:
To successfully carry out this role you will need to be multi-skilled and time served.
Electrically you will be able to fault find on single and three-phase systems, servo motors and AC motors, sensors, and various control systems. There will be an element of electrical installation as required, typically lighting and small power. Knowledge of plc electronics desired.
Mechanically you will be able to work on drive train systems, rollers, gearboxes, shafts, pneumatics, and some hydraulics. There is a requirement to be able to strip machine assemblies to component level and rebuild. You will also need to have demonstrated experience in maintenance engineering and show the ability to work off your own initiative.
Education to NVQ Level 3 or equivalent is preferred, but not essential as we would consider “time served” as experience.
You will be multi-skilled and have strong communication skills and excellent organisational skills.
What will you receive?
- £39.1k
- 28 days holiday (increases with service)
- Pension
- Free parking
- Online Holiday booking
We offer a competitive benefits package which includes:
- Perkbox membership which includes discounted gym membership, active wear and nutrition, savings on everyday shopping, cinema tickets, food and drink and emotional wellbeing support.
- WE CARE membership which includes easy access to 24/7 GP consultations, mental health support, get fit programmes and much more.
- The opportunity to gain further qualifications through external training
- Career progression and training opportunities
To Apply please follow the application process for the site this job is advertised on or email your CV to Rachel.Sheehy@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Hawk 3 Talent are operating as an employment agency on behalf of its client.
Mobile Patrol Operative - Manchester
Permanent: Mobile Patrol Operative - Manchester
Hours - 40 hours per week, 5 days over 7
Salary: C £20,500
Permanent: Mobile Patrol Operative - Manchester
Hours - 40 hours per week, 5 days over 7
Salary: C £20,500 Competitive commission
Job Purpose:
To be responsible for issuing Parking Charge Notices to vehicles that do not comply with on-site parking regulations. The role will involve working outdoors across various car parks in your designated area. Due to the nature of the role, there will be a large amount of face to face interaction with members of the public.
Duties and Responsibilities:
- To provide exceptional customer service to their clients and the users of their car parks
- To consistently achieve against KPI's
- To work collaboratively with your team to ensure best practise is shared
- To efficiently plan routes with the use of navigation apps and knowledge of the region
- To patrol car parks in your designated area
- To issue Parking Charge Notices to offending vehicles as per site specifications
- To work with members of the public in a professional manner, even in confrontational situations
- To promptly report any health and safety issues that arise in line with company policy
- To maintain an up to date knowledge of industry standards and display these through your work
Person Specification:
- Ability to work independently and with a high degree of autonomy
- Ability to work well under pressure and adapt quickly to changing circumstances
- Ability to remain professional in difficult situations
- Positive attitude towards their work
Closing date is 31st April 2023
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to donna.Gibson@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
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