Team Leader (food)

£ 28,000 - £ 30,000 per year
Little Driffield
Posted: 13 September 2023
Expires: 29 October 2023

Team Leader (Food)

Driffield

£28,000 - £30,000 per annum

Permanent role

Working Monday to Thursday 6.20am – 5pm.

Hawk 3 Talent Solutions are looking for experienced Team Leaders, Shift Leaders, Section Leaders with a food industry background to join a large manufacturing company based near Driffield.

The role would be commutable from Goole, Beverley, Driffield, Bridlington

The Role

Reporting to the Production Manager you will be responsible for the following –

  • Responsibility for animal welfare and its education with the team (where applicable)
  • Responsibility for the health and safety of our staff and visitors
  • Monitor every aspect of production to ensure compliance with internal policies, procedures and specifications as well as government legislation
  • Ensure plan attainment resulting on OTIF deliveries to our customers
  • Maintain and improve efficiencies to include but not exclusively labour recovery and wastage

Other Duties

Health and Safety

  • Establish and maintain procedures to ensure a safe working environment for all Soanes staff and visitors
  • Investigate incidents and accidents so as to establish root cause followed by appropriate action
  • Maintain a visible and energetic campaign to promote health and safety

Compliance

  • Maintain policies and procedures with the team
  • Ensure your section is audit ready by following GMP
  • Ensure products are produced to spec
  • Food Safety, Legality, Quality and Authenticity

The Person

  • Food Hygiene
  • Animal Welfare Certification
  • Factory management experience
  • Excellent communication skills
  • Confident and results driven
  • Word and Excel knowledge

If you would like to apply for the role of Team Leader then please email your CV to debbie.gough@hawk-3.com  or call Deb on 07557803946

Closing date is 13.10.2023 Please note this could change subject to suitable applications.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of it’s client.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Please note
If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. All adverts are refreshed weekly, applications to be submitted by close of play Friday. While we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within one week of the closing date. Hawk 3 Talent Solutions is committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us, you understand that your data will be processed in line with our Privacy Policy. Here's our full privacy policy: https://www.hawk-3.com/pages/privacy-policies Thank you for your interest in this role.

 
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Structural Engineer
£ 30,000 - £ 35,000 per year
Truro
Posted: 04 October 2023
Expires: 03 November 2023

STRUCTURAL ENGINEER / TRURO

Location: Truro, Cornwall

Job type: Permanent

Salary: £30,000 - £35,000 per annum

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a Structural Engineer to join our clients Engineering Consultancy based in Truro on a permanent basis.

The successful candidate will ideally be a Chartered Structural Engineer or have the drive to be chartered in the near future with experience in the design of building structures in all common materials.

About you:

      Minimum of 2 years' experience

Able to communicate well with clients and other members of the design team

Able to work well as a team to help deliver several projects at one time

Experience carrying out inspections and reports on building structures to identify defects would be advantageous

Experience using Tedds or Tekla Structures or similar software

Have a full clean UK driving license

Benefits:

      Conveniently placed with easy transport links within the centre of Truro

Friendly office environment

Flexible or hybrid working options

Provide ongoing professional development

Regular CPD events and either IStructE or ICE professional and technical courses

Assistance with progression to chartership with assistance from inhouse chartered engineers

Auto-enrolment pension scheme funded by contributions by both employee and employer

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.

 

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Team Leader
£ 27,874 - £ 27,874 per year
Uttoxeter
Posted: 28 September 2023
Expires: 28 October 2023

Production Team Leader

Uttoxeter Staffordshire

£27,874 per annum

Permanent role working a mixture of early and lates

Hours AM shift 6am - 2pm Monday to Friday

PM Shift 2pm - midnight Monday to Wednesday - 2pm - 11pm Thursday

Hawk 3 Talent Solutions are looking for an experienced Production Team Leader to join a company based in Uttoxeter, Staffordshire

The Role

You will be responsible for assisting with managing the shift and all direct staff. To ensure the smooth running of the production process. To ensure that all products are produced to the specified specifications. Target and deadlines are met to achieve the orders. To ensure that all direct staff and agency comply with the company's Health and Safety procedures.

Duties

 

Ensure all processed parts have been scanned through by yourself or your team by end of shift

Ensure the date, time & name on them is correct

Ensure all working hours for your team are accounted for by end of shift

Identify process timings and whether there are any reworks & record those on the sheets

Ensure all team members are keeping records up to date and notify you of any discrepancies or issues

Deal with any maintenance issues that need to be addressed

Absence management

Ensure team are doing all relevant checks

Skills/Knowledge/Experience

 FLT License

Previous people management experience gained within a production environment

Great communication skills

If you would like to apply for the role of Production Team Leader then please email your CV to maria.thorne@hawk-3.com 

Closing date is 21.10.2023 Please note this could change subject to suitable applications.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of it's client.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

 

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CNC MACHINIST
£ 12 - £ 16 per hour
Crewkerne
Posted: 27 September 2023
Expires: 27 October 2023

CNC MACHINIST / CREWKERNE - PERMANENT ROLE

Location: Crewkerne, Somerset

Job type: Permanent

Hours: Monday to Thursday 07:30qam - 16:30pm & Friday 07:30am - 13:00pm

Pay: £12.38 - £16.00 per hour

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for a CNC Machine Operator to join our clients manufacturing company in Crewkerne on a full time permanent contract.

We are looking to speak with experience CNC Machine Setters or Programmers to set up and operate metal-cutting machinery to build tools and parts of various machinery. The successful candidate will also ideally have manual milling, lathe or grinding experience.

Duties & Responsibilities for CNC Setter:

      Set up and operate machines including lathes, cutters, shears, bores, millers, grinders, presses, drills or auxiliary machines

Inspect workpieces for defects and measure to determine accuracy of machine operation, using rules, templates or other measuring instruments

Read blueprints or job orders to determine product specifications and tooling instructions and to plan operational sequences

Start machines and turn handwheels or valves to engage feeding, cooling, and lubricating mechanisms

Select, install, and adjust alignment of drills, cutters, dies, guides and holding devices, using templates, measuring instruments and hand tools

Move controls or mount gears, cams or templates in machines to set feed rates and cutting speeds, depths and angles

 

Duties & Responsibilities for CNC Programmer:

      Read technical drawings and set up the machines in accordance with these blueprints

Use computer software to model cutting paths and program machines accordingly

Perform quality assurance tests to ensure products meet design specifications

Adjust machine cutting paths or settings to optimize production while maintaining quality

Consider tools required to cut particular materials and program machines accordingly

Troubleshoot and resolve problems with machines as they arise

Perform basic machine maintenance such as cleaning and sharpening

Train new employees on how to properly operate CNC machines and programs

About you:

      2 years or more experience

Understanding of production procedures

Adherence to health and safety regulations

Ability to read drawings and manuals

Analytical skills

Great attention to detail

Able to work as part of a team

Excellent communication skills

Forklift license would be advantageous but not essential

Benefits:

      Relaxed atmosphere

On the job training

International workforce

Quarterly bonus scheme

Free onsite parking

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.

 

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Night Shift Food production Technician
£ 34,100 - £ 34,100 per year
Huntingdon
Posted: 26 September 2023
Expires: 26 October 2023

Job Title: Night Shift Food Production Technician 

Salary: Up to £34'100

Location: Huntingdon  (Cambridgeshire)             

Type: Permanent

Hours: Sunday- Thursday 2200-pm-0600am  

Our client based in Huntingdon is a rapidly growing food manufacturing business in the UK and overseas. This is a great opportunity for a dynamic and driven individual who will be responsible for the performance of the manufacturing line. Reporting to the Cell Manager, you will be passionate about the food industry and willing to go the extra mile to improve site efficiencies:

Key responsibilities include:

  • Perform Start-up checks and escalate any concerns.
  • Ensure all international work is delivered to the right standard with the right accuracy.
  • Ensure the asset / process removes risk of foreign body contamination proactively.
  • You will be responsible for preparing and setting up equipment and materials for production line.
  • Supporting the technical team in the implementation and maintenance of the company's BRC and customer standards
  • Ensure all paperwork compliance in line with technical requirements for Food Safety.
  • Being an ambassador of driving the culture of pride for the produce by setting and demanding high standards
  • Be able to talk an external auditor through your process / procedure around utilising your asset.

The Requirements

Essential

- Good attention to detail

- Knowledge of continues improvement tools

- Highly organised

- Able to use own initiative

- Strong written and verbal communication skills

- Positive can-do attitude

Desirable

- Degree in food science or similar

- Food Safety Certificate Level 2

 

  • Annual leave: 20 days Bank holidays
  • Life Assurance - 2x salary
  • Pension - contributory scheme
  • Cycle scheme
  • Significant opportunities for development and progression

To Apply please follow the application process for the site this job is advertised on or you can send your CV directly to maria.thorne@hawk-3.com  or call 07801 571476  for more information. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

 

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Maintenance and Facilities Manager - 12 month fixed term contract
£ 50,000 - £ 50,000 per year
Coventry
Posted: 26 September 2023
Expires: 29 October 2023

Maintenance and Facilities Manager - 12 month fixed term contract

Location: Coventry

Hours of work: 37.5 hours

Salary: £50,000 bonus

The Maintenance and Facilities Manager will be responsible for the day-to-day operations and budget management of all Production Equipment Maintenance (PEM) and Facility Services & Maintenance (FM) requirements across our clients Coventry site. The role includes the leadership responsibility for the site-based maintenance team members (tasks, performance, development, motivation) and for any subcontracted services required for either the PEM or FM areas of the business.

You will also be responsible for improving, implementing, and maintaining new technical processes and procedures and will lead Health and Safety standards in line with Leadec HSQE support functions. Implementing the Company's digital systems for PEM and FM will be a fundamental part of the role.

Key Responsibilities:

      Ensure that all work performed by the maintenance/facilities department is conducted in a safe manner and to always comply with relevant Health & Safety regulations. This includes the supervision of subcontractors and their service engineers in association with any onsite service activities.

Manage and improve the current Planned Preventative Maintenance System for both production and facility assets.

Ensure all necessary Service Contracts are in place to guarantee the plant and equipment is properly maintained and serviced to manufacturers recommendations and in line with Legal Compliance or ACOP's

Select, train, supervise, and support all members of the Maintenance Team, encouraging team working. Conducting the periodic performance appraisals, identifying development opportunities, and ensuring the appropriate implementation

Participate in the design of contingency procedures for asset breakdowns and ensure that appropriate emergency preparedness procedures are in place.

Assist in the allocation and measurement of approved KPIs and to trend departmental performance.

Identify opportunities for implementing improvements to working processes and assets. Undertake or assist with their implementation.

Experience, attributes & skills sought:

      HNC/HND or NVQ Diploma in Engineering Maintenance

Fault Finding capability

Problem resolution techniques

Electrical / mechanical maintenance and engineering background

All round Siemens S7 PLC knowledge and understanding at an operator level.

Building services (BMS/EMS)

Team management

Negotiation

Ability to demonstrate and coach team members

Tenacity and determination to solve problems

Closing date is 26 th October 2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

 

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Technical Manager
£ 40,000 - £ 40,000 per year
West Lynn
Posted: 25 September 2023
Expires: 25 October 2023

Job Title: Technical Manager

Salary: Up to £40k

Location: Kings Lynn

Type: Permanent

Hours: Monday - Friday 8am - 4pm or 9am - 5pm (Hybrid )

Our client based in Kings Lynn  are seeking to employ a Technical Manager to start as soon as possible on a permanent basis.

Role Overview:

      Be the technical and compliance contact for their customers, service providers and their growing team

Advise the product development team of all relevant food safety guidance and legislation.

Liaise with team members on all matters related to product quality and report back to the relevant people when required

Complete inbound product checks of all raw materials

Provide additional QC support during production runs

Responsibilities:

 

      Be the technical and compliance contact for our customers and service providers.

Be the technical support for the growing team where required, providing monthly reporting on compliance, growing, pest & disease, product quality, customer issues and complaints

Advise product development team of all relevant food safety guidance and legislation

Ensure product packaging compliance

Complete inbound product checks of all raw materials and components

Provide additional QC support during production runs

Manage weekly, monthly, quarterly and annual tasks associated with Quality Management System.

Product & service supplier approval and management

      Manage laboratory testing compliance, finished product release, recall program, document control and traceability programs

Responsible for management and development of raw material and final product specifications

Manage the certification compliance and annual renewal audit

Essential Skills :

      Experience in a Quality assessing field previously

Have a good knowledge of HACCP TACCP & VACCP systems

Understanding of trace testing

Strong Excel knowledge and skills

Attention to detail - quality controlling

Experience within BRC - Supply chain assurance

 

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Administrator
Crediton
Posted: 04 October 2023
Expires: 03 November 2023

ADMINISTRATOR / CREDITON - PERMANENT VACANCY

Location: Crediton, Devon

Job type: Permanent

Hours: Monday to Friday 09:00am - 15:00pm (30 hours per week)

Salary: Negotiable, dependent on experience

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for an Administrator to join our clients office in Crediton on a permanent contract.

Duties & Responsibilities:

      Opening the office ensuring the reception area and meeting rooms are kept clean and tidy

Providing ad hoc accounts administration and secretarial support reporting to the Partners, Directors and Managers of the office

Managing meeting room diaries, meeting and greeting clients and arranging refreshments for clients and meetings

Answering the telephone directing calls and taking and passing on  messages accurately and efficiently

Providing a professional and good impression of the company where that be face to face, over the phone or through written communication

Copy typing, photocopying / binding document and scanning and handling incoming and / or outgoing correspondence into the Document Management System

Preparing and franking outgoing post as well as receiving, opening, and distributing post and deliveries

Communicating with external visitors and contractors to ensure that visitors and contractors are signed in and out of the building to comply with fire safety procedures

Office control procedures

Assisting with tender proposals and presentations

About you:

      Positive and friendly attitude

Able to multitask and work independently

Able to take initiative and meet deadlines

Professional with a team orientated approach

Good working knowledge of Word, Excel and Outlook

Excellent communication skills

Benefits:

      Pro rata 4 weeks annual leave plus bank holidays, increasing to pro rata 5 weeks plus bank holidays after 3 years' service

Opportunity to carry over 1 weeks holiday into the following holiday year

Annual salary review

Death in service 3 x annual salary

Access to reward and health scheme

Buy and sell holiday

Cycle to work scheme

Payroll charity giving

Private medical insurance

Introducing clients and team members commission scheme

Pension 3% rising to 4% (but matched up to 6% after 4 years' service)

Enhanced maternity and paternity after 1 years' service

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.

 

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Legionella Plumbing Specialist
£ 28,000 - £ 32,000 per year
Wolverhampton
Posted: 04 October 2023
Expires: 03 November 2023

Are you an experienced Legionella Plumbing Specialist looking for a new and exciting opportunity ?

Would you like work for an established, progressive and award winning business that is in an extended period of growth and that offers genuine opportunity for personal development and career progression ?  

The  opportunity,

To join an established, award winning Legionella Control and Water Safety business, whose sustained success over the past decade has led to significant growth and development. To provide a proactive approach to keeping systems safe, partnering with clients to create safe environments through completing remedial projects nationwide to ensure our clients receive forward thinking system modifications in conjunction with per their water safety plan to ensure their sites risk is minimalised. 

Day-to-day activities include performing planned tasks :

  • Monthly temperature monitoring of hot and cold-water systems and sentinel outlets
  • Installation of Wi-Fi and Sigfox temperature monitoring equipment
  • Shower and spray tap clean and descaling
  • Thermostatic Mixer Value inspection and servicing
  • Cold water storage cistern inspection and sampling
  • Cold water storage cistern clean and disinfections and sampling
  • Hot water storage vessel inspection, purging and sampling
  • Expansion Vessel inspection, purging and sampling
  • Gas appliance servicing (not essential however growing portfolio of works)
  • Legionella sampling
  • Goodwater dosing and sampling
  • Water chemistry analysis and sampling
  • Auditing and reporting site visit findings
  • Demonstrating water safety plan documentation through company portal and on-site logbooks
  • Installation, Removal, adjustment, and replacement of Thermostatic Mixer Valves
  • Design, Installation, Removal, modification, and replacement of hot and cold-water systems
  • Design, Installation, Removal, modification, and replacement of Central heating systems and Gas appliances
  • Design, Installation, Removal, modification, and replacement of hot and cold-water system components which includes: deadend or deadleg pipework; taps; showers, expansion vessels, CO2 alarms, magnetic filters etc.

Qualifications and Skills

  • NVQ Level 2 Plumbing (or equivalent)
  • Water Regulations course (or equivalent)
  • Working on Unvented systems course (or equivalent)
  • Working within Legionella risk assessment industry
  • Possesses knowledge in health and safety regulations

Job Requirements

  • Nationwide travel and hotel stay overs minimum 2 nights per week
  • Full and Clear driving license
  • Enhanced DBS check - clear
  • NHS proof of Double Covid Vaccination

Salary & Benefits 

  • Negotiable depending on experience  
  • Working with like-minded ambitious people to achieve personal and professional goals
  • Company pension scheme - 5% employer, 4% employee with option for you to contribute more
  • Private healthcare scheme provided - which includes services such as:
  • Optical, Dental, Physio, Chiropractic, Hypnotherapy, 24-hour GP service, 24-hour helpline for counselling, tax, and legal services, Health and wellbeing services
  • Internal social calendar, regular team events throughout year
  • Development and training available to assist progression
  • Bespoke professional development plan to assist progression and development
  • Involvement in ambitious departmental development plans
  • Company vehicle fleet to meet job requirements

Closing date 04.10.2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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Transport Operator - Nights
Plus overtime & benefits
Coalville
Posted: 04 October 2023
Expires: 03 November 2023

Are you an experienced Transport Operator, able to work a permanent night shift, and looking for a new opportunity to join an established and successful Transport Business with a network of over 30 depots across the UK ?

The Vacancy

  • Day to day management of drivers, planning of routes and organising ad-hoc amendments as required
  • Overseeing operations of a fleet of approx. 20 vehicles plus 3rd party subcontractors 
  • Ensuring exceptional service to our Customers.
  • Confident, quick and capable, you will have a good working knowledge of the UK road network, computerised traffic systems and drivers' hours legislation.
  • Delivering driver de-briefs
  • Liaising with other stakeholders, both internal and external  

Salary

  • The successful applicant will enjoy a great starting salary, negotiable depending on experience, plus an attractive benefits package and a progressive career with excellent financial rewards.

The Company

  • Privately owned UK-based transport company and genuine market leader. 

Shift Pattern

  • Working 4 On 4 Off, 6pm to 6am

Closing date is 4th November 2023

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to craig.cartwright@hawk-3.com By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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Training Co-Ordinator
£ 24,000 - £ 32,000 per year
Fareham
Posted: 03 October 2023
Expires: 02 November 2023

Training Co-Ordinator

Permanent

Monday – Friday (Full time & hybrid)

Fareham  

Up to £32,000 (DOE)

The Company: Hawk 3 Talent Solutions are working with an Electrical Engineering company who are on the look out for a Training Co-Ordinator to join their Training team based in Fareham due to growth within the business.

The Role:

  • As the Training Co-ordinator, you will be arranging various training courses for employees – this could be internal training or external training.
  • You will need to make sure that any accreditations are up to date and that the business is compliant with HEA and LANTRA as well as any other standards and regulations.
  • Helping out with keeping training manuals and documents updated
  • Ensuring all training information is recorded on the system – training activities, attendance, if the training has been completed and the outcome/evaluations.
  • When necessary, providing admin support with any relevant training tasks, this will include budgeting & tracking any expenses.

Experience Required:

  • Previous experience within a similar position
  • You will ideally have an understanding of HERS.
  • Previously worked with online learning platforms
  • Must be meticulous and organised
  • You will need to have the ability to work independently.

What’s in it for you?

  • 26 days annual leave plus bank holidays
  • Enhanced employer pension contribution rate of 6%
  • Comprehensive life insurance
  • Free eye test vouchers as well as vouchers towards the cost of glasses
  • Discounts on a variety of high street stores
  • Long service awards
  • Training and development opportunities

For more information on the Training Co-Ordinator role or for a confidential chat, please call Heidi Lees on 07712 675746 today.

Closing date 03.11.2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to Heidi.lees@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

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Customer Services Operator
£ 27,000 - £ 29,000 per year
Basildon
Posted: 03 October 2023
Expires: 02 November 2023

Customer Services Operator

Role: Permanent

Location: Basildon

Hours: Monday - Friday 08:30hrs - 17:30hrs  (1-hour unpaid lunch)

Salary Range: £27,000 - £29,000 (DOE) per annum

An excellent opportunity has arisen with our client based in Basildon for a Customer Service Operator to work with in the Freight Forwarding department. You will be responsible for supporting the Customer Services team.

Company Benefits

  • 20 days public holidays annual leave entitlement, plus 1 Milestone Day to take as you wish.
  • Loyalty days up to a maximum of 5 days (1 per each full year of employment completed).
  • An annual salary review.
  • After 3 months service employees are entitled to become a member of the Group personal Pension Plan.  After one year's service the company offers enhanced Pension contributions of 9%.
  • After one year's service employees are eligible to join the Private Medical Scheme (application process required).
  • After completing six months' service, UK Death in Service is equal to three times your annual salary.
  • Access to our confidential Employee Assistance Programme for you and your immediate family members (spouse/partners and children aged 16 to 24 in full-time education, living in the same household).
  • Access to our Employee Discounts and Perks platform, which includes grocery shopping, holidays, movies, sports, wellness and many more.

Key roles and responsibilities

  • Ensure customer Bookings are accurately taken and entered operations system, International, National, and cross trade.
  • Booking deliveries in with customers.
  • Liaising with suppliers / Origin Offices.
  • Build strong relationships with customers.
  • Invoicing and administration.
  • Ensure Bookings made with Origin office.
  • Aid Credit Controllers with the collection of overdue payments from suppliers or clients.

 

Skills, experience, and competencies

  • Be able to prioritise own workload but also be able to work as part of a team.
  • Be fully conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems.
  • Have excellent communication skills over the telephone and e-mail.
  • Have experience with Excel reporting.
  • Have good team working skills.
  • Have good understanding of logistics processes and procedures.

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to by applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

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