Sea Freight Operations Coordinator

Customer Services Operator

Role: Permanent

Location: Basildon

Hours: Monday - Friday 08:30hrs - 17:30hrs  (1-hour unpaid lunch)

Salary Range: £27,000 - £29,000 (DOE) per annum

An excellent opportunity has arisen with our client based in Basildon for a Customer Service Operator to work with in the Freight Forwarding department. You will be responsible for supporting the Customer Services team.

Company Benefits

• 20 days public holidays annual leave entitlement, plus 1 Milestone Day to take as you wish.
• Loyalty days up to a maximum of 5 days (1 per each full year of employment completed).
• An annual salary review.
• After 3 months service employees are entitled to become a member of the Group personal Pension Plan.  After one year's service the company offers enhanced Pension contributions of 9%.
• After one year's service employees are eligible to join the Private Medical Scheme (application process required).
• After completing six months' service, UK Death in Service is equal to three times your annual salary.
• Access to our confidential Employee Assistance Programme for you and your immediate family members (spouse/partners and children aged 16 to 24 in full-time education, living in the same household).
• Access to our Employee Discounts and Perks platform, which includes grocery shopping, holidays, movies, sports, wellness and many more.

Key roles and responsibilities

• Ensure customer Bookings are accurately taken and entered operations system, International, National, and cross trade.
• Booking deliveries in with customers.
• Liaising with suppliers / Origin Offices.
• Build strong relationships with customers.
• Invoicing and administration.
• Ensure Bookings made with Origin office.
• Aid Credit Controllers with the collection of overdue payments from suppliers or clients.

Skills, experience, and competencies

• Be able to prioritise own workload but also be able to work as part of a team.
• Be fully conversant in IT skills e.g., Microsoft Office Suite (Word, Excel) and systems.
• Have excellent communication skills over the telephone and e-mail.
• Have experience with Excel reporting.
• Have good team working skills.
• Have good understanding of logistics processes and procedures.

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to by applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Are you experienced Freight Forwarder or Logistics administrator? Have Experience working within the Logistics Industry? Would you like to work for an established and growing business?  If so, this opportunity may be for you.

Role: Permanent

Location: Tamworth

Office hours: Monday - Friday  08:30hrs - 17:30hrs  (1-hour unpaid lunch)

Salary Range: Depending on experience: £27,000 - £30,000k (DOE) per annum 

Company Benefits

• Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household
• Access to Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.
• After completing six months' service, the clients Death in Service equal to three times your annual salary.
• After one year's service employees are eligible to join the Private Medical Scheme (application process required).
• After one year's service company contributions increase 9% for the Group personal Pension Plan.
• Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed.

About you

• Excellent communication skills over the telephone and e-mail
• Experience with Excel reporting
• Good team working skills
• Freight Forwarding (desirable)

The Role

• Ensure customer Bookings are accurately taken & entered operations system, International, National and cross trade
• Provide customers with accurate and cost-effective quotations within a timely fashion
• Confirm quotations received by telephone (within half an hour)
• Booking consignments with third party contractors
• Quoting cross trade consignments
• Booking deliveries in with customers
• Liaising with suppliers / Origin Offices
• Build strong relationships with customers
• Invoicing and Administration
• Ensure Bookings made with Origin office
• Build strong supplier base
• Aid Credit Controller with the collection of overdue payments from suppliers or clients

Closing date 16th October 2023

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to by applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. 

Are you experienced Freight Forwarder or Logistics administrator? Have Experience working within the Logistics Industry? Would you like to work for an established and growing business?  If so, this opportunity may be for you.

Role: Permanent

Location: Tamworth

Office hours: Monday - Friday  08:30hrs - 17:30hrs  (1-hour unpaid lunch)

Salary Range: Depending on experience: £27,000 - £30,000k (DOE) per annum 

Company Benefits

• Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household
• Access to Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.
• After completing six months' service, the clients Death in Service equal to three times your annual salary.
• After one year's service employees are eligible to join the Private Medical Scheme (application process required).
• After one year's service company contributions increase 9% for the Group personal Pension Plan.
• Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed.

About you

• Excellent communication skills over the telephone and e-mail
• Experience with Excel reporting
• Good team working skills
• Freight Forwarding (desirable)

The Role

• Ensure customer Bookings are accurately taken & entered operations system, International, National and cross trade
• Provide customers with accurate and cost-effective quotations within a timely fashion
• Confirm quotations received by telephone (within half an hour)
• Booking consignments with third party contractors
• Quoting cross trade consignments
• Booking deliveries in with customers
• Liaising with suppliers / Origin Offices
• Build strong relationships with customers
• Invoicing and Administration
• Ensure Bookings made with Origin office
• Build strong supplier base
• Aid Credit Controller with the collection of overdue payments from suppliers or clients

Closing date 16th October 2023

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to by applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future. 

Are you experienced  Facilities and Health and Safety Manager? NEBOSH qualified similar in facilities management? Would you like to work for an established and growing business?

If so, this opportunity may be for you.

Role Type: Permanent

Salary range: £45,000 (dependent upon experience)

Hours of work: Monday - Friday 08.30am - 5.30pm (1-hour unpaid lunch break).  40 working hours per week. 

Location: Basildon, this role is office based.   

Company Benefits

• Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household
• Access to Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more.
• After completing six months' service, the clients Death in Service equal to three times your annual salary.
• After one year's service employees are eligible to join the Private Medical Scheme (application process required).
• After one year's service company contributions increase 9% for the Group personal Pension Plan.
• Holiday loyalty days up to a maximum of 5 days (1 per each full year of employment completed)

About you

• 5 years working in a Facilities Managers role
• Studying for or already have a NEBOSH general certificate
• Foundation degree, HND or degree in facilities management Or
• Qualification in engineering, management or business studies
• BIFM qualification
• Or Institute of Leadership & Management (ILM)
• Problem solving skills
• Well organised
• Excellent verbal and written communication skills
• Excellent customer and client management skills
• MS Office, Excel & PowerPoint Skills

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to by applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

ADMINISTRATOR / CREDITON - PERMANENT VACANCY

Location: Crediton, Devon

Job type: Permanent

Hours: Monday to Friday 09:00am - 15:00pm (30 hours per week)

Salary: Negotiable, dependent on experience

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting for an Administrator to join our clients office in Crediton on a permanent contract.

Duties & Responsibilities:

Opening the office ensuring the reception area and meeting rooms are kept clean and tidy

Providing ad hoc accounts administration and secretarial support reporting to the Partners, Directors and Managers of the office

Managing meeting room diaries, meeting and greeting clients and arranging refreshments for clients and meetings

Answering the telephone directing calls and taking and passing on  messages accurately and efficiently

Providing a professional and good impression of the company where that be face to face, over the phone or through written communication

Copy typing, photocopying / binding document and scanning and handling incoming and / or outgoing correspondence into the Document Management System

Preparing and franking outgoing post as well as receiving, opening, and distributing post and deliveries

Communicating with external visitors and contractors to ensure that visitors and contractors are signed in and out of the building to comply with fire safety procedures

Office control procedures

Assisting with tender proposals and presentations

About you:

Positive and friendly attitude

Able to multitask and work independently

Able to take initiative and meet deadlines

Professional with a team orientated approach

Good working knowledge of Word, Excel and Outlook

Excellent communication skills

Benefits:

Pro rata 4 weeks annual leave plus bank holidays, increasing to pro rata 5 weeks plus bank holidays after 3 years' service

Opportunity to carry over 1 weeks holiday into the following holiday year

Annual salary review

Death in service 3 x annual salary

Access to reward and health scheme

Buy and sell holiday

Cycle to work scheme

Payroll charity giving

Private medical insurance

Introducing clients and team members commission scheme

Pension 3% rising to 4% (but matched up to 6% after 4 years' service)

Enhanced maternity and paternity after 1 years' service

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.

Training Co-Ordinator

Permanent

Monday – Friday (Full time & hybrid)

Fareham  

Up to £32,000 (DOE)

The Company: Hawk 3 Talent Solutions are working with an Electrical Engineering company who are on the look out for a Training Co-Ordinator to join their Training team based in Fareham due to growth within the business.

The Role:

• As the Training Co-ordinator, you will be arranging various training courses for employees – this could be internal training or external training.
• You will need to make sure that any accreditations are up to date and that the business is compliant with HEA and LANTRA as well as any other standards and regulations.
• Helping out with keeping training manuals and documents updated
• Ensuring all training information is recorded on the system – training activities, attendance, if the training has been completed and the outcome/evaluations.
• When necessary, providing admin support with any relevant training tasks, this will include budgeting & tracking any expenses.

Experience Required:

• Previous experience within a similar position
• You will ideally have an understanding of HERS.
• Previously worked with online learning platforms
• Must be meticulous and organised
• You will need to have the ability to work independently.

What’s in it for you?

• 26 days annual leave plus bank holidays
• Enhanced employer pension contribution rate of 6%
• Comprehensive life insurance
• Free eye test vouchers as well as vouchers towards the cost of glasses
• Discounts on a variety of high street stores
• Long service awards
• Training and development opportunities

For more information on the Training Co-Ordinator role or for a confidential chat, please call Heidi Lees on 07712 675746 today.

Closing date 03.11.2023

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.

To Apply please follow the application process for the site this job is advertised on or email your CV to Heidi.lees@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

ADMINISTRATOR / PLYMOUTH - PERMANENT VACANCY

Location: Plymouth, PL6

Job type: Permanent

Hours: Monday to Friday 36.25 hours per week (Hybrid and Flexible working may be available)

Salary: Up to £26,000 per annum, dependent on experience

Hawk 3 Talent Solutions, operating as an employment agency, are currently recruiting an Administrator to join our client's office in Plymouth on a permanent contract.

The successful candidate will provide administrative support to the Lead Partners and help support the continued growth of the office.

Duties & Responsibilities:

Providing ad hoc accounts, administration and secretarial support for the team reporting to the Partners, Directors and Managers of the office

Supporting Partners with the proactive planning and completion of meetings and tasks including tracking appraisal and exam dates

Preparing materials for Partner and client meetings, presentations, and proposals

Managing meeting room diaries, room set ups and close downs

Hospitality for clients including meeting, greeting, arranging parking and refreshments

Answering phones, main switchboard and intercom; directing calls and taking and passing on messages accurately and efficiently

Upkeep and communication of key office information including suppliers, contractors, services, utilities, emergency shut offs and general maintenance management details

Checking Registered Office Board

Assisting in setting up new companies for clients

Ensuring terms of business are up to date

Preparation of database invitees and attendees for local office events

Creating and sending out invitations and managing responses and reminders

Generating content relating to events attended and agreed program

Providing general event support for the office

Reviewing company registrations and preparing marketing needs as required

Supporting monthly open event start up for the office and help to drive acceptance

Using social media for office feeds on LinkedIn, Twitter / Threads, Instagram and Facebook

About you:

Positive and friendly attitude

Able to multi-task and work independently

Great organization skills

Able to take initiative and meet deadlines

Professional and team orientated in approach

Good working knowledge of technology inclyding MS Word, Excel, PowerPoint and Outlook is essential

Recent experience of working in a similar position or customer / client facing administrative role

Benefits:

Hybrid and flexible working options

20 days annual leave plus bank holiday increasing to 25 days annual leave after 3 years' service

Opportunity to carry over 1 weeks holiday into the following holiday year

Death in service 3 x annual salary

Access to rewards and health scheme

24-hour employee assistance program helpline

Buy and sell holiday

Cycle to work scheme

Payroll charity giving

Private medical insurance

Introducing clients and team members commission schemes

Pension 3% rising to 4% (but matched up to 6% after 4 years' service )

Enhanced maternity and paternity after one years' service

To apply for this position, please submit your CV via the Apply Now button or contact Shannon Bunch on shannon.bunch@hawk-3.com for more information.