Production Coordinator
Tewkesbury
Permanent
Salary: £21-25k negotiable depending on skills and experience.
Hawk 3 Talent Solutions are looking to recruit a Permanent Production Coordinator for their client, a specialist manufacturer based in Tewkesbury.
Role Responsibilities:-
Production
Knowledge, Skills and Experience
To Apply please follow the application process for the site this job is advertised on or email your CV to Brooke.Gilmore@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
Customer Service Administrator
Thirsk YO7
£22500
Commutable from York, Northallerton, MIddlesborough, Malton
Permanent role
Hours 8.30am – 5pm
Hawk 3 Talent Solutions are currently looking for an experienced office Customer Service Advisor to join a client based in Thirsk, North Yorkshire.
You will be closely with the Commercial Team.
Duties
Skills/Knowledge/Experience
Closing date is 9.9.2022 Please note this could change subject to suitable applications.
Hawk 3 Talent Solutions are acting as an employment agency on behalf of it’s client.
To Apply please follow the application process for the site this job is advertised on or email your CV to debbie.gough@hawk-3.com By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Job Title: Customer Service Administrator
Location: Outskirts of Cardiff
Job Type: Full Time / Fixed Term Contract (1 year maternity cover)
Hours: Mon - Thurs - 8am - 4:30pm - Fri - 7:30am - 2pm
Job Purpose
Customer Services Administrator is the first point of contact to customers to meet their needs and ensure that they get maximum value from the business (dealing with inquiries via phone calls, emails and resolving them).
Customer Services Administrator is responsible for effectively administering the data entry requirements for the quotation process in line with the sales order process and for providing Admin support for other Commercial Team Members.
Responsibilities
· Pivotal role assisting between Customer, Supplier, Design, Purchasing, Production Scheduling, Accounts and Senior Management.
· First point of contact for customers assisting with any queries or redirecting calls to the relevant person/department.
· Cross-checking each quote and DFAs against the customer PO or all customer enquiry requirement correspondence prior to raising orders to reduce errors, remakes and customer complaints.
· Ensure purchase orders are or agreed customer reference numbers in place for each Customer Order to prevent delay of payment.
· Accurate raising of sales orders in line with customer requirements i.e. phasing
· Accurate monitoring of the contract review, contract review amendment and delivery improvement request processes ensuring they are actioned and returned from Design, Purchasing & Scheduling within 72hours (unless large project) ready for customer acknowledgement.
· Issuing customer delivery acknowledgements
· Issuing transport booking requests to the Logistics Administrator in line with customer delivery expectations and vehicle/offload restrictions.
· Assisting Accounts with internal enquiries, dispute investigating & credit reporting.
· Raising and assisting with the investigation of customer complaints and resolving in a timely manner.
· Maintaining the sales order backlog ensuring all orders are shipped and invoiced and closed from previous week.
· Record and maintain data accurately to assist department reporting i.e. Orders raised, 'free of charge' orders, credits to be raised, CRM.
· End of month, ensuring all orders are shipped, invoiced, and closed on the last working day of each month.
· Work within the guidelines laid out in current Eurobond procedures/working practices i.e. credit control.
Key discipline
Hawk 3 Talent Solutions are operating as an employment agency
To Apply please follow the application process for the site this job is advertised on or email your CV to Brooke.Gilmore@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
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