Job Title: Food Production Manager (Nights)

Location: Pontyclun

Job Type: Permanent / Full Time

Hours: Night Shift

Salary: £35,000 (Negotiable DOE)

Job Overview

• To manage, maintain & develop staff & machinery in a manner that will ensure the team consistently achieve the targeted levels of performance, in the most cost-effective manner.
• To provide outstanding leadership, continuously challenging, innovating and improving performance in all production areas.
• To be responsible for 1 bakery shift, including material flows into the factory, deboxing and seasoning areas.
• To oversee production, maintain highest standards of quality and safety, improve efficiencies facilitate all product launches.
• To provide holiday cover for other Shift Managers.
• In the event of any shift manager vacancies, to provide shift cover during the recruitment stage.
• Hours of work will follow shift pattern 1 in the Bakery Department, working mornings one week, followed by afternoons the next and rotate accordingly.
• Confidentiality regarding employee and business information needs to be respected at all times.

Key Responsibilities

Customer Service

• To take full responsibility to ensure customer service levels are fulfilled.
• Strive to hit ATP and take corrective action as necessary.
• Take full responsibility for the achievement of the shift production plan and ensure clear and timely communication of any service issues.
• To support in implementation of actions to resolve customer complaints.

Health and Safety

• To take full responsibility for site health and safety. There is no higher priority than safety on site.
• To have read and understood the company Health and Safety policy with specific regard to the responsibilities of management.
• Specifically maintaining high Health and Safety standards ensuring compliance with Health and Safety Policies and Procedures for both employees and contractors.
• Any knowledge or observation of an unsafe practice whether relating to Health and Safety, Transport, Food Safety or Hygiene, must be investigated by you and reported to a Director with appropriate steps taken to both remedy any immediate danger and prevent reoccurrence.

Quality

• To drive continuous quality improvement through the bakery manufacturing teams.
• To embed and proactively manage the site's food safety structure.
• To ensure compliance to the site's food safety, quality and integrity procedures.
• To ensure products are consistently produced to customer specifications and QAS requirements.
• To continuously monitor and implement plans to reduce waste due to poor quality alongside the Quality Manager.
• To ensure any issues with process, equipment or materials are escalated in a timely manner liaising directly with the Quality and Engineering teams to ensure resolution.
• To ensure records are completed fully and accurately.
• To record and report on key food safety and quality metrics, including cascading of information within the bakery shift teams.
• To ensure product safety, quality and integrity issues are fully investigated, and actions implemented in liaison with the Quality Manager within agreed timescales.
• To aspire to attain the highest achievable standard of hygiene and housekeeping in the production area, and maintain consistent, audit-ready standards.

People

• To take full responsibility for all people management activities including absence management, discipline, grievances. To determine and ensure the achievement of the skills & training requirements of the team to fulfill current and future business needs. To lead coach and motivate the team to achieve individual and departmental development.
• Provide coaching and support to your team on HR policy and employee relation matters.
• To develop and train direct reports while addressing underperformance. To work on creating a strong team and taking overall responsibility for their actions.
• Reward achievements and encourage improvement across the team.
• Facilitate and the development of an open culture of proactivity where people take pride in what they do, & feel a sense of involvement and self-worth.
• To ensure that all employees under your supervision put Health and Safety first.

Factory Performance

• Drive Improvements to out material handling. Implementation of De boxing area, with procedure and systems. Elimination of cardboard and hard plastics into bakery.
• Ensure targets are met for both labour cost % and absolute labour cost.
• Evaluate and implement all seasonings to be decanted into seasoning room with the intention of eliminating all packaging from seasonings, pastes and fluids entering the bakery.
• To have a particular focus on the accurate recording of agency usage and spend. Look for ways to effectively manage and minimise this cost
• Manage and actively reduce wastage and giveaway to set agreed targets.
• Work closely with Engineering to ensure all kit is maintained to high standards and any corrective actions for equipment repair are fully recorded and communicated.
• Ensure any improvements to the site are undertaken in a cost effective and timely manner.
• To ensure that Health and Safety performance is continually monitored and improved upon in terms of a reduction of Health and Safety related incidents.
• Any other reasonable request from Senior Management.

Key Behaviours

• Incredibly self-motivated, naturally enthusiastic and able to lead by example
• Professional and proactive work ethic
• Excellent problem solving & analysis
• Attention to detail
• Ability to work under pressure
• Commitment to continually improve performance
• Ability to build excellent relationships and work collaboratively with staff. Strive to be highly respected in the business.
• Resilience & tenacity
• Excellent communicator at all levels within a business
• Obsession with quality
• Conscientious and vigilant with regard to Health and Safety.
• Ability to adopt a commercial view in a fast paced environment

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to Brooke.Gilmore@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Are you an experienced Sales Assistant looking for a new and exciting opportunity? Or would you like to kick start your career within retail with a strong Sales Consultant development programme?

Salary - £19800 per year commission/Bonus scheme

Location - Bristol

Role Type - Permanent

Hours - Full time (varying shifts 9 hours with 1 hour unpaid Lunch Break)

Our client believe that it is their people that make the difference. They have a friendly team and thrive on providing exceptional customer service, whilst selling the right storage solution to their customers.

They are looking for a Sales Consultant that has excellent communication skills along with a friendly and enthusiastic attitude, whilst also having a willingness to learn and a passion for sales. Previous sales experience would be beneficial, but don't worry if you haven't got it, because they will ensure you will receive support from your Store Manager and the best training in line with their Sales Consultant development programme.

Customers Service: You will be Supporting new and existing customers over the phone as well as face to face to meet their needs.

Sales: Following up on enquiries and advising customers on the best solution for their needs, including selling merchandise and insurance to achieve your store targets.

Store Standards: Customer's first impressions are key, always ensuring that excellent store standards are achieved

In this location you can earn a basic salary of £19800 per annum and on-target earning taking you up to £23,800

Closing date is 19th April 2023

Hawk 3 Talent Solutions are acting as an Employment Agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to by applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment, and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Operations Manager (Retail)

Permanent

Location: Leeds

Salary: up to £45,000 (depending on experience) Car Allowance       

Working Hours: Monday – Friday (9am – 5pm)

Operations Manager (Retail)

We are delighted to support with a leading fashion retailer who are looking for an Operations Manager to join their company, they are looking for an energetic and motivated retail professional to run our multi-store operation and support our retail portfolio growth across the UK. Working closely with the CEO as well as the overall Board of Directors to support consistency of the company’s brand, culture and future.   

Main Responsibilities of the Operations manager

• Develop the processes and communications with the Head Office team to deliver the business goals for the retail operations.
• Propose and implement actions to increase store profitability.
• Collaborate with merchandising to develop suitable density analysis reports drive sales and profitability.
• Develop the existing analytics across footfall, transactional value and conversion.
• Develop relevant visual merchandising guidelines from store windows to in-store displays.
• Develop store operational structures, manage personnel and coordinate activities.
• Develop store managers and team structures with the ability to lead and influence.
• Full appraisal of the operational kit and assess areas of opportunity.
• Identify operational bottlenecks and recommend solutions for improvements.
• Build excellence in customer experience.

Experience and Skills required

• 5 years’ experience of Multi-site retail management (Ideally within Fashion retail)
• Delivered new store openings.
• Understands financial reporting / store P&L’s / payroll and rota plans / sales and trend reports.
• Knowledge of performance evaluation metrics and application
• Working with senior management / directors
• Strong computer skills
• Strong verbal and written communication skills
• Excellent critical thinking and problem-solving skills.
• Strong business acumen with a strategic focus
• Travel between locations will be required – (VALID DRIVER’S LICENCE REQUIRED)
• Ability to work under pressure.
• Project management knowledge
• Strong leadership skills                                                                                                                                  

Closing date is 30.02.2023

To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.

Job Title: Food Production Manager

Location: Pontyclun

Job Type: Permanent / Full Time

Hours: Shift Work - Mornings (6am-2pm) & afternoons (2pm-10pm)

Salary: £30,000 (Negotiable DOE)

Job Overview

• To manage, maintain & develop staff & machinery in a manner that will ensure the team consistently achieve the targeted levels of performance, in the most cost-effective manner.
• To provide outstanding leadership, continuously challenging, innovating and improving performance in all production areas.
• To be responsible for 1 bakery shift, including material flows into the factory, deboxing and seasoning areas.
• To oversee production, maintain highest standards of quality and safety, improve efficiencies facilitate all product launches.
• To provide holiday cover for other Bakery Shift Managers.
• In the event of any shift manager vacancies, to provide shift cover during the recruitment stage.
• Hours of work will follow shift pattern 1 in the Bakery Department, working mornings one week, followed by afternoons the next and rotate accordingly.
• Confidentiality regarding employee and business information needs to be respected at all times.

Key Responsibilities:

Customer Service

• To take full responsibility to ensure customer service levels are fulfilled.
• Strive to hit ATP and take corrective action as necessary.
• Take full responsibility for the achievement of the shift production plan and ensure clear and timely communication of any service issues.
• To support in implementation of actions to resolve customer complaints.

Health and Safety

• To take full responsibility for site health and safety. There is no higher priority than safety on site.
• To have read and understood the company Health and Safety policy with specific regard to the responsibilities of management.
• Specifically maintaining high Health and Safety standards ensuring compliance with Health and Safety Policies and Procedures for both employees and contractors.
• Any knowledge or observation of an unsafe practice whether relating to Health and Safety, Transport, Food Safety or Hygiene, must be investigated by you and reported to a Director with appropriate steps taken to both remedy any immediate danger and prevent reoccurrence.

Quality

• To drive continuous quality improvement through the bakery manufacturing teams.
• To embed and proactively manage the site's food safety structure.
• To ensure compliance to the site's food safety, quality and integrity procedures.
• To ensure products are consistently produced to customer specifications and QAS requirements.
• To continuously monitor and implement plans to reduce waste due to poor quality alongside the Quality Manager.
• To ensure any issues with process, equipment or materials are escalated in a timely manner liaising directly with the Quality and Engineering teams to ensure resolution.
• To ensure records are completed fully and accurately.
• To record and report on key food safety and quality metrics, including cascading of information within the bakery shift teams.
• To ensure product safety, quality and integrity issues are fully investigated, and actions implemented in liaison with the Quality Manager within agreed timescales.
• To aspire to attain the highest achievable standard of hygiene and housekeeping in the production area, and maintain consistent, audit-ready standards.

People

• To take full responsibility for all people management activities including absence management, discipline, grievances. To determine and ensure the achievement of the skills & training requirements of the team to fulfill current and future business needs. To lead coach and motivate the team to achieve individual and departmental development.
• Provide coaching and support to your team on HR policy and employee relation matters.
• To develop and train direct reports while addressing underperformance. To work on creating a strong team and taking overall responsibility for their actions.
• Reward achievements and encourage improvement across the team.
• Facilitate and the development of an open culture of proactivity where people take pride in what they do, & feel a sense of involvement and self-worth.
• To ensure that all employees under your supervision put Health and Safety first.

Factory Performance

• Drive Improvements to out material handling. Implementation of De boxing area, with procedure and systems. Elimination of cardboard and hard plastics into bakery.
• Ensure targets are met for both labour cost % and absolute labour cost.
• Evaluate and implement all seasonings to be decanted into seasoning room with the intention of eliminating all packaging from seasonings, pastes and fluids entering the bakery.
• To have a particular focus on the accurate recording of agency usage and spend. Look for ways to effectively manage and minimise this cost
• Manage and actively reduce wastage and giveaway to set agreed targets.
• Work closely with Engineering to ensure all kit is maintained to high standards and any corrective actions for equipment repair are fully recorded and communicated.
• Ensure any improvements to the site are undertaken in a cost effective and timely manner.
• To ensure that Health and Safety performance is continually monitored and improved upon in terms of a reduction of Health and Safety related incidents.
• Any other reasonable request from Senior Management.

Key Behaviours

• Incredibly self-motivated, naturally enthusiastic and able to lead by example
• Professional and proactive work ethic
• Excellent problem solving & analysis
• Attention to detail
• Ability to work under pressure
• Commitment to continually improve performance
• Ability to build excellent relationships and work collaboratively with staff. Strive to be highly respected in the business.
• Resilience & tenacity
• Excellent communicator at all levels within a business
• Obsession with quality
• Conscientious and vigilant with regard to Health and Safety.
• Ability to adopt a commercial view in a fast paced environment

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client

To Apply please follow the application process for the site this job is advertised on or email your CV to Brooke.Gilmore@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

Job Title: Hygiene Manager

Location: Pontyclun

Job Type: Permanent / Office Based

Hours: Full Time

Salary: £40,000 per year

Job Overview

• To lead and manage an effective 24 hour Hygiene Function ensuring systems and standards are at all times fully compliant with relevant Legislation, Customer/BRC and Site requirements.
• Work closely with colleagues across the site to improve quality and hygiene to our customers and reduce complaints
• To work with the Technical Manager in maintaining the hygiene system and to ensure that all documented procedures are completed
• To control, monitor and audit hygiene practices, to ensure that standards are maintained throughout site operations.
• To ensure that production are provided with clean equipment and environment to ensure customer orders are met in full.

Key Responsibilities:

• To work in a safe manner in compliance with company H&S policy and statutory H&S legislation.
• Management of Hygiene team to ensure all scheduled tasks are completed on time and to an acceptable standard.
• Draw up, implement & revise hygiene policies and Standard Operating Procedures for hygiene operations in conjunction with Chemical suppliers to ensure best practices are maintained throughout
• Manage in conjunction with the Technical team, all contracts for Cleaning chemicals, laundry, pest control and any other related services within agreed budget.
• Identify and implement cost savings where possible.
• Maintain adequate stocks of cleaning chemicals, cleaning equipment and PPE
• Ensure Audit readiness for site and systems in relation to hygiene and pest control
• Maximize team performance, efficiency and service levels and drive employee engagement. Develop enhanced and future fit employee skillset and flexibility across the shift teams
• Involvement in monitoring of hygiene standards by engaging with the environmental swab and ATP program.
• Leading investigation and corrective action for poor environmental monitoring results
• Site Listeria Champion
• Support H&S Manager and Engineering Manager with regard to Environmental controls and standards
• Responsible for the conduct of your team at work, this includes but is not limited to appropriate dress code, punctuality, absences level, training and output.
• Maintain a high factory profile and liaise with all departments to promote consistency and a high level of service throughout the business.
• Support the HR function with absent management, relevant disciplinary procedures and provide update's on any recruitment requirements.
• Member of site Auditing team and site HACCP team.
• To ensure all staff are adequately trained and inducted on a regularly basis.
• Prepare Monthly Hygiene reports and present at site Hygiene/Technical meeting
• Any other reasonable duties allocated by a member of the senior management team
• End of Day clean downs within the Butchery and in the cook room are fully observed taking into consideration the need for species and allergen control within the area.
• Monitor the effectiveness of the cleaning to ensure good operational hygiene standards. Is it being done correctly as per the current cleaning cards?

Hawk 3 Talent Solutions are operating as an employment agency

To Apply please follow the application process for the site this job is advertised on or email your CV to Brooke.Gilmore@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.