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Customer Service Advisor

Job description
  • Bridgwater, Somerset, England
  • Temporary,
  • undefined,
  • 8462
  • 01/05/2025
Job description

Customer Care Advisor
Bridgwater
£24k

LONG TERM TEMPORARY

Working hours : Monday – Friday 08.30-17.00 ( Hybrid )

Hawk 3 Talent Solutions is seeking a proactive and professional customer  care advisor for our client based in Bridgwater.  This  role is essential in maintaining and developing product sales. 

Key Responsibilities:
Provide professional and timely responses to customer inquiries through all communication channels (email, phone, social media, etc.)
Manage the end-to-end order cycle using ERP systems, including stock availability, order placements, and delivery status updates
Address and resolve customer complaints effectively
Keep customers informed about outstanding projects and updates
Collaborate closely with the Supply Chain and Sales Managers to optimize order processing and achieve sales targets
Support the external sales team and suggest opportunities for service improvements

Key Skills :
Excellent communicator with the ability to build strong relationships
Strong organizational skills and the ability to multitask effectively
Proactive, professional, and confident, with a strong sense of initiative


Closing date is 01.06.2025

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV to Jade.Lawlor@hawk-3.com. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

 

If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. Hawk 3 Talent Solutions is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job

Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy