Production Coordinator

Production Coordinator

Manchester, M17
Salary: Up to £26,000 per annum
Hours: Monday–Thursday 8:00 AM – 4:00 PM, Friday 8:00 AM – 3:00 PM
Employment Type: Full-Time, Permanent
Client: Confidential – Established Steel Fabrication Company

Overview:

Our client, a long-standing and respected manufacturer, is seeking a highly organised and detail-driven Production Planning Coordinator to join their Manchester-based team. This is a pivotal role responsible for ensuring smooth coordination between customers and the production team—from order intake through to delivery.

If you're proactive, customer-focused, and looking for a hands-on administrative role within a busy manufacturing setting, this opportunity could be ideal for you.

Key Responsibilities:

Reception & Customer Liaison

• Answer incoming calls promptly and professionally
• Screen and route calls appropriately, blocking unsolicited inquiries
• Record accurate messages and pass key details to relevant departments
• Greet and manage visitors professionally, ensuring they sign in

Production Planning & Scheduling

• Book flashings and fabrication jobs into the production plan
• Generate job packs, production schedules, and Proof of Delivery (POD) documents
• Distribute paperwork to Production and Transport teams
• Coordinate with management for job timings and confirm with customers

Customer Service & Support

• Act as a key point of contact for customer queries throughout the order process
• Ensure customer requirements are clearly communicated to the internal team
• Maintain professional and helpful communication across departments

Procurement & Ordering

• Raise Purchase Orders for office supplies, PPE, and powder coating services
• Source competitive pricing for consumables and maintain appropriate stock levels
• Ensure all orders are authorised and documented properly

Office Administration & Filing

• Keep the office tidy and organised, ensuring stationery is stored correctly
• File production paperwork accurately and ensure records are complete
• Perform other administrative duties to support the day-to-day operations

Key Requirements:

• Previous experience in an administrative, production coordination, or planning role
• Strong communication and organisational skills
• Attention to detail and accuracy in handling documentation
• Able to multitask and manage deadlines in a busy environment
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Friendly, professional, and customer-service oriented

What’s On Offer:

• Salary up to £26,000 per annum (depending on experience)
• Monday–Friday working hours (early finish on Fridays)
• Supportive and established team environment
• Convenient Manchester (M17) location with on-site parking
• Stable, long-term opportunity with a highly regarded employer in the steel industry

If you would like to apply for the role of Production Coordinator then please email your CV to Jade.Lawlor@hawk-3.com  or call Jade on 07526 166809

Closing date is 25.7.2025 Please note this could change subject to suitable applications

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.

Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future