Job description
- Tiverton, Devon, England
- Permanent,
- undefined,
- 8573
- 15/07/2025
Job description
Customer Service Co-Ordinator
Tiverton (Hybrid after training)
Salary: £24,000 per annum
Hours: Monday to Friday, alternating weekly shifts: 8am–4pm / 9am–5pm
Full-time, Permanent
On behalf of our client, a well-established business within the manufacturing sector, we are seeking an enthusiastic and detail-oriented Customer Service Co-Ordinator to join their friendly and collaborative team. This is an exciting opportunity for someone with a passion for customer care and a calm, professional approach to problem-solving.
Key Responsibilities:
- Handling customer enquiries via phone, email, and live chat
- Accurately preparing quotes and processing orders
- Managing returns and customer follow-up
- Liaising with internal departments (Sales, Planning, Purchasing, etc.) to resolve queries
- Building strong internal and external relationships
Experience Required:
- Previous customer service experience (ideally in a fast-paced Customer Service setting or manufacturing setting)
- A proactive, solutions-focused attitude
- Excellent telephone manner and communication skills
- Calm under pressure with a strong customer focus
- Confident using IT systems and open to learning new platforms
- Strong administrative and organisational skills
Closing date is 15.08.2025
If you would like to apply for the role of Customer Service Co-ordinator then please email your CV to Jade.Lawlor@hawk-3.com or call Jade on 07526 166809
To Apply please follow the application process for the site this job is advertised on. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please visit our website.
Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgments solely on suitability for the job. By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
If this role is permanent, Hawk 3 Talent Solutions is operating as the employment agency. If this job is a temporary role, Hawk 3 Talent Solutions is operating as the employment business. Hawk 3 Talent Solutions is committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy