Telesales Advisor - Poole

Telesales Advisor - Poole

Hawk 3 Talent Solutions is proud to be recruiting on behalf of our client for an experienced Telesales Advisor to join a well-established and successful team based in Poole.

About the Role

This is an exciting opportunity for a motivated sales professional to deliver outstanding service to both new and existing customers. You will be responsible for making outbound calls and handling incoming enquiries, responding to customer queries relating to orders and products, and maximising sales opportunities within an established client base.

Working closely with the field sales team, you will also support the development of new business accounts while consistently providing an excellent level of customer service and managing expectations effectively.

Key Responsibilities

• Making outbound sales calls to existing and potential customers
• Handling inbound calls and responding to product and order enquiries
• Identifying opportunities to up-sell and maximise revenue
• Managing and maintaining strong customer relationships
• Supporting the field sales team with account development

The Ideal Candidate Will Have:

• Previous experience in a sales or telesales role
• Good IT skills with experience of MS Office
• Excellent telephone manner
• Strong written and verbal communication skills
• Good time management and ability to prioritise workload
• Confident, professional and resilient approach
• Ability to commute to the Poole depot

What's on Offer

• Basic salary of £24,375 per annum (£12.50 per hour)
• OTE of up to an additional £3,000 in commission
• Monday to Friday, 9:00am - 5:00pm (no weekends)
• 28 days holiday including 3 Bank Holidays (Christmas Day, Boxing Day & New Year's Day)
• Long Service Award days
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance
• Pension Scheme
• Staff Discounts
• Enhanced Sick Pay
• On-site parking
• Ongoing learning and development opportunities

If you are a confident and customer-focused sales professional looking for a stable role with excellent benefits and earning potential, we would love to hear from you.

If you would like to apply for the role of Telesales Advisor then please email your CV to donna.gibson@hawk-3.com or call Donna on 07885968651.

Closing date is 23.12.25 Please note this could change subject to suitable applications.

Hawk 3 Talent Solutions are acting as an employment agency on behalf of its client.

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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.