Sales Executive

Sales Executive

Location: Crawley, West Sussex
Salary: Up to £35,000 basic + competitive commission scheme (realistic OTE £45K+)
Hours: 37.5 hours, Monday–Friday, 9:00am–5:30pm
Contract: Full-time, permanent
Working arrangement: On-site

We are looking for a driven, commercially minded Sales Executive to join our growing Sales team within the aerospace Used Serviceable Materials (USM) market.

This is an excellent opportunity for someone who is looking to build a long-term career in sales and develop their knowledge of the aviation and aerospace industry.

You don't need to come from an aviation background. We are open to candidates from other B2B sales environments who have a strong commercial mindset, enjoy building relationships and are keen to learn a specialist industry.

You'll receive the training and support needed to develop your aviation knowledge while gaining hands-on experience across sales, account management and the aerospace aftermarket.

About the role

As a Sales Executive, you'll work closely with customers to understand their requirements, identify opportunities and provide commercially competitive solutions.

You'll manage day-to-day customer enquiries and RFQs, prepare quotations, follow opportunities through the sales process and work closely with internal teams to ensure orders are delivered successfully.

You'll build relationships with customers over time, develop your understanding of their requirements and gradually take greater ownership of your own portfolio of accounts.

This is a hands-on, customer-facing sales role where you'll have the opportunity to learn, develop and progress within a growing business.

Key responsibilities

Sales & Business Development

• Manage incoming customer enquiries and RFQs, responding quickly and professionally.
• Build and maintain strong relationships with existing customers.
• Identify new sales opportunities and develop relationships with prospective customers.
• Understand customer requirements and identify suitable products and solutions.
• Prepare accurate and commercially competitive quotations.
• Follow up opportunities and convert enquiries into sales.
• Negotiate pricing and commercial terms where appropriate.
• Develop a strong understanding of the aerospace USM market, customers and competitors.

Account Management

• Support the management and growth of a portfolio of customer accounts.
• Act as a key point of contact for customers and develop trusted relationships.
• Understand customer purchasing patterns and identify opportunities for additional business.
• Conduct regular customer calls and meetings.
• Provide a high level of customer service throughout the sales process.
• Work towards taking increasing ownership of customer accounts as your experience develops.

Sales Operations & Delivery

• Manage opportunities from initial enquiry through to order fulfilment.
• Work closely with Sales, Logistics, Procurement and Quality teams to ensure customer requirements are met.
• Coordinate internally to resolve any issues or delays.
• Maintain accurate CRM records and ensure pipeline activity is up to date.
• Ensure all customer and sales information is recorded accurately.

Performance & Development

• Work towards agreed sales and activity targets.
• Maintain visibility of your pipeline and upcoming opportunities.
• Provide regular updates on sales activity and account performance.
• Continuously develop your product, market and commercial knowledge.
• Take ownership of your personal development and progression within the sales team.

About you

We're looking for someone who is commercially driven, personable and hungry to succeed.

You don't necessarily need aviation experience. What's most important is that you have the right attitude, sales ability and willingness to learn.

You will ideally bring:

• Previous experience in a B2B sales, business development or account management environment.
• A genuine interest in developing a career in sales.
• Strong communication and relationship-building skills.
• Commercial awareness and confidence discussing pricing and value with customers.
• A proactive and motivated approach to identifying and following up opportunities.
• The ability to build rapport with customers and develop long-term relationships.
• Strong organisation skills and attention to detail.
• The ability to manage multiple enquiries, opportunities and deadlines.
• Confidence working with targets and KPIs.
• Good Microsoft Office skills, particularly Excel.
• Experience using a CRM system would be advantageous.
• Aviation or aerospace experience is desirable but not essential.

Most importantly, we're looking for someone who is keen to learn, commercially curious and wants to build a career within a specialist and growing industry.

Whats on offer

• Up to £35,000 basic salary + commission scheme
• 22 days holiday plus bank holidays
• Simplyhealth Level 5 health cash plan
• Death in service benefit – 4x salary
• Full training and support to develop your aviation and aerospace knowledge
• Clear opportunity to develop your sales and account management skills
• Career progression within a dynamic and expanding business
• The opportunity to build a long-term career within the aerospace aftermarket industry